WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..
		Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..

Is Tacoma City Your Destiny? by Autodesk July 2008 - (Free Research) Check out our interactive map and learn how Tacoma Public Works would respond in any situation – from the mundane to an emergency – now that they can freely access their data. (WEBCAST) READ ABSTRACT |

SOA and BPM: Aligning your business needs with your architecture by TIBCO Software Inc August 2008 - (Free Research) This webcast with SearchSOA.com site expert Srinath Nagabhirava will investigate the role of business process management inside an SOA and suggest methods for architecture-friendly BPM. (WEBCAST) READ ABSTRACT |

Leveraging Web Services in an SOA by EMC Corporation. May 2008 - (Free Research) This white paper examines features of the EMC® Documentum® platform that enables its industry-leading enterprise content management capabilities to participate in a service oriented architecture (SOA). (WHITE PAPER) READ ABSTRACT |

The Evolution of Integration by Talend July 2008 - (Free Research) Over the recent years, data integration has been growing from simple data movement to complex transformation functions, and modern data integration technology now enables organizations to deploy data integration technology. (WHITE PAPER) READ ABSTRACT |

Configure One's Concept™ Product Configurator by Configure One. Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.  (ASP & SOFTWARE PRODUCT)

The Call for More Progressive Self-Service by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews five best practices that make flexible Online Billing meet and exceed customer expectations. E2 suite offers a proven online account management solution that makes it easy to incorporate these practices into your business. (WHITE PAPER) READ ABSTRACT |

Shenzhen Telecom by Pitney Bowes Group 1 Software July 2008 - (Free Research) Pitney Bowes Group 1 Software customer communication management (CCM) solution allows Shenzhen Telecom to provide customized billing, while greatly enhancing operational efficiency and customer satisfaction. (CASE STUDY) READ ABSTRACT |

The Call for More Progressive Self-Service: How Flexible Online Billing Experiences Help Meet Rising Expectations in the Communications Sector by Pitney Bowes Group 1 Software July 2008 - (Free Research) This white paper reviews the five best practices that help global communications business meet and exceed customer expectations at every step of the way--including the critical online billing experience. (WHITE PAPER) READ ABSTRACT |

Top 5 Online Billing Capabilities in the Communications Sector for the Ultimate User Experience by Pitney Bowes Group 1 Software June 2008 - (Free Research) Listen to this educational podcast now to discover the essential capabilities needed to help speed cash flow, reduce customer service costs and churn, and stay connected to customers. (VIDEOCAST) READ ABSTRACT |

IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper. (WHITE PAPER) READ ABSTRACT |

AUTOCAD® Map 3D: Orange County Sanitation District by Autodesk July 2008 - (Free Research) Autodesk Map 3D software is the leading platform for creating and editing spatial data. It delivers practical mapping functionality to engineers and geospatial professionals for integrating CAD and GIS information. (WEBCAST) READ ABSTRACT |

Data Integration Improves Productivity by Autodesk July 2008 - (Free Research) With AutoCAD Map 3Dsoftware and AutoCAD® Raster Design, York Region delivers detailed maps with integrated data from multiple departments. (CASE STUDY) READ ABSTRACT |

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT)

Integration Acceleration: Orange County Seamlessly Integrates CAD Design and Geospatial Data by Autodesk July 2008 - (Free Research) By using Autodesk Map 3D to streamline CAD design and geospatial data management, the OCSD has been able to save a significant amount of time on key processes and also improves accuracy of asset data, which helps it to serve customers better. (CASE STUDY) READ ABSTRACT |

Seamless Design and GIS Integration by Autodesk July 2008 - (Free Research) With Autodesk Map 3D and Oracle Spatial forming the core of its GIS, Tacoma’s efforts have met with spectacular-and award-winning-success. (CASE STUDY) READ ABSTRACT |

Thermal Zone Mapping by Hewlett-Packard Company August 2008 - (Free Research) In this briefing, learn how Thermal Zone Mapping is a novel way of representing and visualizing the environmental behavior of a "greenfield" or existing data center, allowing for easier and more complete understanding of this behavior. (WHITE PAPER) READ ABSTRACT |

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT)

Finding the right Medical Billing Solution: Decrease Costs & Increase Revenue with AdvancedMD by AdvancedMD February 2008 - (Free Research) When researching the cost-benefit of medical billing solutions it is easy to determine that AdvancedMD’s Web-based solution makes the most financial sense. (WHITE PAPER) READ ABSTRACT |

Billing System Perspective: Convergence in Telecommunication by Comarch June 2008 - (Free Research) Comarch Billing System for Convergent Services uses modern multi-layered architecture and solves problems in many business layers of users and their terminals, access networks, services logic, convergent billing and sales channels. (WHITE PAPER) READ ABSTRACT |

Network Performance: Uncovering Common Myths and Misconceptions by AT&T Corp June 2008 - (Free Research) There has been much discussion about the valuable benefits of CoS; however, there are also common myths, which unless challenged, can impact the success of CoS implementation, this paper exposes the common misconceptions of what CoS can do. (WHITE PAPER)

How to Cost-Justify Mobility Technology Investments in Route Accounting Organizations by Quest Solution June 2008 - (Free Research) To see the true value of route automation, businesses need to look beyond the route, which the Zebra Business Value map in conjunction with the sample questions provided in this guide will help you do. (WHITE PAPER) READ ABSTRACT |

Order-to-Cash Best Practices for Billing: Automated Access and Delivery by Esker Inc. August 2008 - (Free Research) Esker DeliveryWare enables users to match up proof of delivery and other documents with corresponding orders and invoices at any point in the billing process, and to sort, archive, send and track POD documents automatically and electronically. (WHITE PAPER) READ ABSTRACT |

HomeStreet Bank by Apptio August 2008 - (Free Research) It is discussed in this case study how Apptio's Software as a Service (SaaS) offering allowed HomeStreet Bank to easily establish a model of how costs were flowing across all of IT. This allowed the bank to easily map out their costs. (CASE STUDY) READ ABSTRACT |

StorageConsole: Capacity Manager by APTARE April 2008 - (Free Research) APTARE StorageConsole is a Web 2.0 platform that delivers comprehensive reporting and management tools for storage environments – from backup to capacity management. (WHITE PAPER) READ ABSTRACT |

Greene Health Partners Saves $200K with Online Tool by AdvancedMD February 2008 - (Free Research) AdvancedMD's revenue cycle software changed GHP's workflow by keeping charge entry processes within the practices, and reducing the cycle to four days from the day of service. (WHITE PAPER) READ ABSTRACT |

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