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1 - 25 of 237 | Next Page

Managing Assets with Numara® Track-It! (including Bar Code) by Numara Software

March 2008 - (Free Research)
Listen to this Webcast to learn how to manage your company's assets. Also discussed is a solution that can help your organization address its IT asset management process issues through audit, auto-discovery and process tracking. 
(WEBCAST) READ ABSTRACT |

Sharepoint E-zine Vol.4: Balancing SharePoint Governance by SearchWinIT

November 2008 - (Free Research)
SharePoint has built-in features that allow site owners to create site maps without any custom coding at all. 
(WHITE PAPER) READ ABSTRACT |

The Good, Bad and Necessary: The Complete Guide to PCI 6.6 Success by Breach Security

June 2009 - (Free Research)
This resource provides IT security professionals with the information needed to understand PCI compliance and specifically, one of the standard's latest requirements, 6.6. In addition, the paper offer tips for successful PCI 6.6 compliance and highlights compliance successes from real-world companies. 
(WHITE PAPER) READ ABSTRACT |

MKS Toolkit for Developers v9.2p2 by MKS, Inc. - Interoperability Division

June 2009 - (Free Research)
MKS Toolkit for Developers speeds the software development and administration process and reduces errors by eliminating the time spent on tedious manual tasks. MKS Toolkit dramatically improves the compatibility between Windows and UNIX environments. 
(TRIAL SOFTWARE)

ChangeAuditor for Active Directory - Free Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
Microsoft Active Directory, File Systems and Exchange are part of your mission-critical infrastructure. And you need to find a way to be notified, in real-time, of critical changes to your Windows based infrastructure. ChangeAuditor is the answer. 
(TRIAL SOFTWARE) READ ABSTRACT |

How to "MAP" Your Infrastructure for Windows 7 and Server 2008 by Global Knowledge

November 2009 - (Free Research)
The Microsoft Assessment and Planning (MAP) Toolkit is a powerful inventory, assessment, and reporting tool that can securely inventory small or large IT environments without requiring the installation of any agent software. This paper explains how to utilize it to "map" your infrastructure for Windows 7 and Server 2008. 
(WHITE PAPER) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence, Inc.

December 2009 - (Free Research)
In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks

December 2009 - (Free Research)
This podcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. 
(PODCAST) READ ABSTRACT |

Integrating Customer Contact Preferences into your CRM System by Gryphon Networks

December 2009 - (Free Research)
This webcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. 
(WEBCAST) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 2009 - (Free Research)
This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences. 
(WHITE PAPER) READ ABSTRACT |

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact

December 2009 - (Free Research)
This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 
(WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact

December 2009 - (Free Research)
Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 
(WHITE PAPER) READ ABSTRACT |

Weighing your call center hosting options by inContact

December 2009 - (Free Research)
In this podcast, SearchCRM.com sits down with Richard Snow, a contact center technology and strategy expert with Ventana Research, who shares tips on how to select the right hosted contact center provider, create the proper RFPs, craft airtight SLAs, and more. 
(PODCAST) READ ABSTRACT |

Turning Virtual Sprawl into a Good Thing by Hewlett-Packard Company

December 2009 - (Free Research)
This white paper discusses how HP Discovery and Dependency Mapping can be the key to the effective management of your virtual infrastructure, helping to make sure that you can gain the benefits of virtualization without increasing costs and risks. 
(WHITE PAPER) READ ABSTRACT |

Webcast: Turning Virtual Sprawl Into a Good Thing by Hewlett-Packard Company

December 2009 - (Free Research)
Many organizations lack visibility into the physical and virtual infrastructure in their data center, preventing them from achieving effective infrastructure management. This webcast explores how dependency mapping addresses this issue by enabling you to track and control configurations, model and test proposed changes and execute failure analysis. 
(WEBCAST) READ ABSTRACT |

Build Effective and Highly Available Disaster Recovery Solutions using Microsoft Virtualization by Microsoft

November 2009 - (Free Research)
Does your organization have a reliable and cost-effective site recovery system? This presentation transcript explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

An Emerging Triple Play: Video Communications, Managed Services and Unified Communications by TANDBERG

November 2009 - (Free Research)
An intriguing triple-play is emerging - the combination of video communications, managed services and unified communications - to create a new approach to inter- and intra-company collaboration and operational excellence. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Build Effective and Highly Available Disaster Recovery Solutions Using Microsoft Virtualization by Microsoft

November 2009 - (Free Research)
Does your organization have a reliable and cost-effective site recovery system? This podcast explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back. 
(PODCAST) READ ABSTRACT |

Open Source Search: What's New in Apache Solr 1.4 by Lucid Imagination

October 2009 - (Free Research)
Apache Solr is the definitive application development implementation for Lucene, and it is the leading open source search platform. This white paper describes the new features and improvements in the latest version, Apache Solr 1.4. 
(WHITE PAPER) READ ABSTRACT |

Build Effective and Highly Available Disaster Recovery Solutions Using Microsoft Virtualization by Microsoft

November 2009 - (Free Research)
Does your organization have a reliable and cost-effective site recovery system? This webcast explores how site recovery tools along with virtualization enables IT pros to deliver secure application and data availability, implement site-wide disaster recovery and automate fail-over and fail back. 
(WEBCAST) READ ABSTRACT |

Still Transporting Your EDI Data the Same Old Way? Get Up to Speed and Move Data Faster and Better. by DataDirect Technologies

October 2009 - (Free Research)
This webinar demonstrates how DataDirect's Data Integration Suite can help automate mission-critical EDI transactional processing for a variety of commercial industries. 
(WEBCAST) READ ABSTRACT |

eGuide - Expert Guide: PCI and the Data Lifecycle by Red Hat

October 2009 - (Free Research)
In this expert E-Guide, learn about 3 actions to take in your organization that improve security beyond the requirements of PCI compliance. Also discover how examining the flow of data in a new way allows you to communicate risks and issues to executive management, often justifying expenses in critical areas such as security and compliance 
(E-LEARNING TUTORIAL) READ ABSTRACT |

Protecting Critical Applications on Mobile Platforms by Intel Corporation

September 2009 - (Free Research)
This article describes and discusses benefits of a research prototype, P-MAPS, a processor-measured service layer that dynamically reduces the trusted computing base (TCB) and verifiably improves the runtime security of user's applications, without interrupting the typical operation of the user OS. 
(WHITE PAPER)

Mobile Contact List for Blackberry Smartphones Is the Right Insurance for Busy Financial Institution by BlackBerry

February 2009 - (Free Research)
City Securities Corporation wanted an easy way to maintain a current list of PIN numbers to enable their members to communicate using their BlackBerry smartphones - even in the event of a disaster. Read this case study to find out how PINpoint, an application from Tenet Computer Group, helped them overcome this issue. 
(CASE STUDY) READ ABSTRACT |

CA Service Assurance Webcast: Transforming IT in Lean Times by CA

November 2009 - (Free Research)
Many companies face IT challenges related to visualization, integration, discovery and mapping, prioritization, predictive strategies, and reporting accuracy. This webcast addresses these challenges and explains how CA's approach to service quality is both effective and cost-conscious in lean times. 
(WEBCAST) READ ABSTRACT |

1 - 25 of 237 | Next Page


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