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Aberdeen Analyst Tip: Unify HR and Finance for Strategic Advantage by Workday November 07, 2012 - (Free Research) Read this Aberdeen analyst insight to gain key tips for seamlessly integrating your finance and HR objectives to achieve and maintain a competitive advantage.  (ANALYST REPORT) READ ABSTRACT |

B2B Integration and Collaboration: Strategies for Building a ROI Business Case by IBM November 16, 2011 - (Free Research) Aberdeen conducted a follow-up survey in May 2011 in which over 60 organizations detailed their B2B integration and collaboration issues and challenges - specific focus was given to return on investment (ROI) related issues. This research excerpt summarizes the findings of this survey.  (WHITE PAPER) READ ABSTRACT |

Mid-Market Analytics in North America: Transforming Data into Insight by IBM September 30, 2012 - (Free Research) Many mid-market companies are left with volumes of complex data without the infrastructure to support it. Access this Aberdeen Group study learn how companies are rewarded for their ability to transform raw data into actionable business insights.  (WHITE PAPER) READ ABSTRACT |

Stories That Move Mountains: Improve your presentation skills by ComputerWeekly.com November 09, 2012 - (Free Research) Learn how to make your presentation stand out from the crowd and make 'death by slide presentation' a thing of the past with this book extract especially written for IT professionals.  (BOOK) READ ABSTRACT |

Operational BI: Getting Real Time About Performance by SAP AG December 28, 2007 - (Free Research) This report provides a roadmap for the strategies and capabilities that Best-in-Class companies are employing to improve operational performance.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Agent Desktop Optimization: Agents Can Finally Focus on the Customer whitepaper by SAP America, Inc. October 31, 2012 - (Free Research) In the context of the contact center, being able to provide agents with insights needed to support and engage customers is critical to deliver a positive customer experience. And agent desktop optimization (ADO) initiatives help contact centers accomplish this objective by empowering agents. Continue on for insights.  (WHITE PAPER) READ ABSTRACT |

Effective GRC Management - Strategies for Mitigating Risk and Sustaining Growth in a Tough Economy by SAP America, Inc. August 02, 2012 - (Free Research) Aberdeen's March 2012 governance, risk, and compliance (GRC) survey showed that executives are viewing effective compliance and risk management as opportunities for corporate growth. Learn how to drive forward your company's GRC initiatives toward a positive ROI in this latest study.  (ANALYST REPORT) READ ABSTRACT |

Email Security in the Cloud: More Secure! Compliant! Less Expensive! by McAfee, Inc. April 01, 2010 - (Free Research) Based on Aberdeen’s analysis, cloud-based email security is superior over the alternatives based on the critical areas of security, compliance, reliability and cost. This research brief breaks down email security in the cloud, including trends, drivers and best practices for secure email.  (ANALYST BRIEF) READ ABSTRACT |

Upgrade Strategies and Third-Party Support: Taking Back Control of Your Enterprise Applications Road Map by Rimini Street, Inc. June 09, 2011 - (Free Research) How to use third-party support to get information on enterprise application software licensing renewels.  (WHITE PAPER) READ ABSTRACT |

eGuide: Supply Chain Management Tips and Best Practices by SEEBURGER March 12, 2012 - (Free Research) According to a recent Aberdeen Group study, companies are prioritizing supply chain visibility, inventory optimization, supply chain analytics, and supply chain outsourcing as ways to cut supply chain management (SCM) costs this year. Read this e-guide to explore the latest expert tips and guidance on SCM cost-cutting strategies.  (EGUIDE) READ ABSTRACT |

Building your road map to cloud by Hewlett-Packard Company April 04, 2011 - (Free Research) Many organizations understand the core benefits of the cloud, but there remains a level of uncertainty about how to begin to leverage cloud. We help organizations plan their cloud strategy.  (PODCAST) READ ABSTRACT |

Performance Management: What the Mid-Market Can Learn from Large Enterprises by SAP America, Inc. January 27, 2012 - (Free Research) This white paper features results from a study by Aberdeen Group on mid-sized (or mid-market) organization on performance management.  (ANALYST REPORT) READ ABSTRACT |

Improving the Reliability and Performance of SAP Software: Creating a Road Map with Testing Strategy Assessment by SAP America, Inc. July 28, 2011 - (Free Research) Read this white paper to discover a full portfolio of testing tools designed to easily integrate powerful application testing into your development lifecycle. Continue reading to learn how these tools can help lower risk, reduce costs and boost efficiency.  (WHITE PAPER) READ ABSTRACT |

CW Europe - April 2013: Flying easyJet in the cloud by ComputerWeekly.com April 02, 2013 - (Free Research) It's been a few months since the European Commission announced its new strategy for unleashing the potential of cloud computing in Europe. So how are we doing? In this issue of CW Europe we explore how to best exploit the benefits of the cloud in Europe. Specifically examining how easyJet aligned the cloud with its business.  (EZINE) READ ABSTRACT |

Automating Closed-Loop Marketing by Neolane Inc. October 2008 - (Free Research) Aberdeen research reveals closed-loop marketing practices and processes are fundamental drivers of superior performance for Best-in-Class companies; making closed-loop marketing as important today as it ever was in the past.  (WHITE PAPER)

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

How to Stop Webpage Speed from Killing your Marketing by Limelight Networks, Inc. April 2012 - (Free Research) The time it takes your website to load could be negatively impacting customer retention and causing lost revenue. Aberdeen Group reported that a 1 second delay in page loading time can result in a 16% drop in customer satisfaction and 11% fewer page views. Read on to learn how to mitigate this challenge with front-end optimization.  (WHITE PAPER) READ ABSTRACT |

Aberdeen Analyst Insight - Social Media & Customer Service: From Listening to Engagement by SAP America, Inc. October 2012 - (Free Research) While social media seems to be everywhere, a disappointing number of customer service organizations fully harness the power of social channels. Read this report from the Aberdeen Group to discover key trends in the use of social media for customer service and learn best practices for integrating social channels into CEM.  (ANALYST REPORT) READ ABSTRACT |

Aberdeen Group: The 2011 Growth Imperative: Optimizing Speed and Cost in New Product Development by IBM October 2010 - (Free Research) This Aberdeen Business Review found that over one half of manufacturers are focused on profitability and margin growth.  The review offers insight into how leading companies are approaching the task to excel in innovation and new product development despite lean organizations budgets.  (ANALYST REPORT) READ ABSTRACT |

Object Persistence and Agile Software Development by Versant Corp. December 2009 - (Free Research) Agile Software Development is one of the most effective methodologies to develop application software. This paper examines and compares RDBMS with several object persistence methods within the context of Agile Software Development by quantifying the impact of these methods on the velocity and success of an agile application development project.  (WHITE PAPER) READ ABSTRACT |

SecuritySCAPE Virtual Conference 2012: IT Security Made Simple by Lumension September 2012 - (Free Research) Register now to attend SecuritySCAPE 2012, this year's premiere IT security virtual event. Gain insight into topics including endpoint security, vulnerability, data theft, and more from industry analysts, thought leaders, and IT pros from around the world.  (VIRTUAL SEMINAR) READ ABSTRACT |

The Best PCI Audit of Your Life by Lumension August 2009 - (Free Research) This white paper will detail a strategy that enables companies to easily gain PCI compliance and ensure effective security. By mapping technical controls to PCI standards and by continuously monitoring, assessing, and reporting the status of your environment, you can make your PCI audit the most efficient and actionable of your life.  (WHITE PAPER) READ ABSTRACT |

WhatsUp Gold WhatsConnected v2.1: Discovery and Mapping Tool - 30 Day Free Trial! by Ipswitch WhatsUp Gold October 2010 - (Free Research) WhatsConnected is a Layer 2/Layer 3 Discovery and Mapping Tool.  It allows you to quickly inventory and document your network anytime, anywhere – with just one click.  (TRIAL SOFTWARE) READ ABSTRACT |

Maximizing Smartphone Value: A Guide for IT Admins by BlackBerry September 2011 - (Free Research) As an IT administrator what steps can you take to help your organization benefit the most from the mobile revolution? This guide offers practical, fresh ideas to help you lower costs, maximize benefits and map a strategy.  (WHITE PAPER) READ ABSTRACT |

Harvard Business Review: Taking Measure of Talent by Workday February 2012 - (Free Research) This Harvard Business Review Analytic Services whitepaper, sponsored by Workday, focuses on effective management of your human capital and gaining insight into your workforce's skill, knowledge, and experience through technology  (WHITE PAPER) READ ABSTRACT |

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