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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
>> Discover more offerings from SAP America, Inc..

Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

CRM Analytics: Making the Most of Salesforce data to increase sales efficiency by SearchCRM

April 02, 2013 - (Free Research)
View this white paper to unlock the power behind CRM analytics. It explains how you can develop a view of the customer by analyzing social media data. Find out how to make the most of tweets and Facebook postings by reading this resource now. 
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Navigating the path to satisfying online customer experience by Tealeaf

November 23, 2011 - (Free Research)
Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences. 
(EGUIDE) READ ABSTRACT |

Choosing the Best Virtual Server Storage: A Tutorial by Dell Compellent

August 01, 2011 - (Free Research)
Virtual implementation comes with a caveat: You must choose the right storage for your virtual server environment – which involves a few careful considerations and steps. This tutorial will walk you through these considerations and also discusses different storage options for your virtual environment. 
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Choosing the Best Virtual Server Storage: A Tutorial by VMware, Inc.

January 23, 2013 - (Free Research)
If you're a small to medium-sized business, you need your storage platform to be manageable by a small IT staff and fit within your budget. This expert E-Guide provides a detailed tutorial to help you navigate the virtual storage marketplace and select the best architecture for you. 
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Maximizing your enterprise data storage capacity: Improve efficiency and utilization by Dell Compellent

July 29, 2011 - (Free Research)
This tutorial from SearchStorage.com explores different backup tools that can improve the efficiency and utilization of your IT infrastructure by getting the most out of your storage capacity. Backup methods discussed in this tutorial include SRM tools, tiered storage models, classification and migration tools, thin provisioning and more. 
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Cloud backup tutorial: How to leverage cloud backup services (Part 2) by Iron Mountain

July 01, 2009 - (Free Research)
In this section of the tutorial on cloud backup, you will learn how cloud storage is changing data protection and disaster recovery and the differences in the cost of cloud backup vs. traditional backup. 
(EGUIDE) READ ABSTRACT |

Tiered Storage Tutorial by Dell Compellent

October 11, 2011 - (Free Research)
Storage administrators are increasingly revisiting tiered storage strategies to lower asset and operational costs, and to improve application performance. This expert e-guide from SearchStorage.com provides all of the information you need about trends and new emerging technologies in tiered storage. 
(EGUIDE) READ ABSTRACT |

Setting up the Necessary Tools for BlackBerry by BlackBerry

May 24, 2010 - (Free Research)
This tutorial will show you which tools you need to start developing applications for the BlackBerry Platform, where to find those tools and how to install them. 
(WHITE PAPER)

Cloud backup best practices: Evaluating cloud backup services by SearchStorage.com

August 01, 2011 - (Free Research)
In this tutorial on cloud backup best practices, learn what you should look for in potential cloud data backup services, questions to ask potential vendors, management and security concerns, and cloud backup services that are popular with larger enterprises. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

How to tackle risk taxonomy by ComputerWeekly.com

November 25, 2010 - (Free Research)
This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. 
(WHITE PAPER) READ ABSTRACT |

Business Skill Courseware by SkillSoft Corporation

SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations. 
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E-Guide: Implementing a CRM Strategy to improve the customer experience by SAP America, Inc.

June 12, 2012 - (Free Research)
This expert e-guide highlights the need for a unified customer information hub to improve the quality, consistency and availability of customer data by detailing how one cement manufacturer implemented a successful customer experience initiative. Gain insight into the findings of a recent survey of top CRM challenges faced by today's businesses. 
(EGUIDE) READ ABSTRACT |

Let Innovation, Not Technology, Drive Your Product Business by SAP America, Inc.

July 1967 - (Free Research)
SAP's unique Product and Service Leadership framework is a strategy for companies to bring innovative products to market faster and to drive value for their customers. Learn more about it in this whitepaper. 
(WHITE PAPER) READ ABSTRACT |

Oracle® Business Intelligence: Standard Edition One Tutorial by Oracle Corporation

June 2008 - (Free Research)
Selecting a business intelligence product that fits all of your organization's needs can be a challenging task. Read this paper to learn about a comprehensive BI solution that can be tailored to any organization. 
(WHITE PAPER) READ ABSTRACT |

Scribe - Equinox Fitness Case Study by Scribe Software Corporation

March 2008 - (Free Research)
Active and prospective members have diverse needs and interests, and Equinox uses two primary applications to adress them. 
(CASE STUDY) READ ABSTRACT |

Web 2.0 in Action! How SAP Is Leveraging Web 2.0 in CRM to Improve Customer Experience by SAP America, Inc.

June 2008 - (Free Research)
This paper discusses how SAP leverages Web 2.0 in CRM to improve customer experience. It examines SAP’s approach to Web 2.0, and how SAP has incorporated the Web 2.0 technological principles within SAP CRM. 
(WHITE PAPER) READ ABSTRACT |

E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 2 by FalconStor Software

May 2011 - (Free Research)
The Storage Networking Industry Association (SNIA) defines CDP as "a class of mechanisms that continuously capture or track data modifications enabling recovery to previous points in time." In part two of this tutorial on continuous data protection backup, learn how CDP is being used today, and about the latest CDP products. 
(EGUIDE) READ ABSTRACT |

E-Guide: Continuous Data Protection Backup Tutorial on CDP Tools, Part 1 by FalconStor Software

May 2011 - (Free Research)
In part one of this tutorial on continuous data protection backup, learn about the latest CDP tools, how CDP has grown over the past few years, and the history of CDP tools and how they are evolving. 
(EGUIDE) READ ABSTRACT |

Tutorial: What's Truly New in Tape Storage Technology by Iron Mountain

September 2011 - (Free Research)
Contrary to popular belief, tape storage systems still have a number of inherent benefits. Long-term data archiving, the ability to be easily transported offsite, relatively low cost – just to name a few. This SearchDataBackup.com tutorial features information about the latest developments on tape storage systems. 
(EGUIDE) READ ABSTRACT |

Tutorial: Off-site Tape Backup and Recovery by Iron Mountain

August 2011 - (Free Research)
In this tutorial on off-site tape storage, learn about the best way to store and recover your tape storage, off-site tape storage best practices, tape vaulting, tape backup alternatives and options like cloud backup. 
(EGUIDE) READ ABSTRACT |

Cloud backup tutorial: How to leverage cloud backup services by Iron Mountain

July 2009 - (Free Research)
In this tutorial on cloud backup, you will learn the pros and cons cloud backup, how cloud storage is changing data protection and disaster recovery and the differences in the cost of cloud backup vs. traditional backup. 
(EBOOK) READ ABSTRACT |

E-Guide: Data Backup and Recovery Tutorial - Tape Storage by Overland Storage

August 2010 - (Free Research)
This tutorial, brought to you by SearchDataBackup.com, discusses what exactly makes tape an optimal backup tool and how it should be used in modern backup environments. 
(EGUIDE) READ ABSTRACT |

Virtual Desktop Infrastructure Tutorial: Part 1 by Dell, Inc.

September 2011 - (Free Research)
This tutorial can help minimize your storage/VDI problems by outlining VDI considerations prior to implementation. 
(EGUIDE) READ ABSTRACT |

Data storage backup security tutorial: Tape encryption and cloud backup by Quantum Corporation

September 2009 - (Free Research)
Data storage backups are a necessary element of data protection plan, but they're often the biggest source of security woes. Learn everything you need to know about keeping your backups secure in this tutorial. 
(INFORMATION CENTER) READ ABSTRACT |

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