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IMS Ready and Raring to Go: A New World of Voice, Video, and Data by F5 Networks (E-mail this company)

November 2007 - (Free Research) The allusions to the fact that IMS architecture, in design and implementation, is nearly identical to SOA within the enterprise application development market are not without merit. In fact, with the exception of the actual protocols used they have nearly the same goal and exactly the same issues; availability, performance, and security.
(WHITE PAPER) READ ABSTRACT | View Now

Session Initiated Protocol (SIP): A Five-Function Control Protocol by F5 Networks (E-mail this company)

November 2007 - (Free Research) The intent of this paper is to offer the reader a basic understanding of the Session Initiated Protocol. SIP provides five functions, uses a layered approach that gives it flexibility, and has an openness that enables new applications to utilize it. SIP’s open nature guarantees its large presence in IP-based multimedia communications architectures.
(WHITE PAPER) READ ABSTRACT | View Now

Merging Mobility with Unified Communications by BlackBerry

August 2008 - (Free Research) Unified Communications is about getting the right information, in the right context, sent to the right people with the right timing.
(WEBCAST) READ ABSTRACT | View Now

Case Study: Increase Productivity and Growth with Enhanced Digital Dictation Technology by PHILIPS Speech Processing

May 2008 - (Free Research) When CHSH was looking for an appropriate dictation solution they opted for dictation machines and software from Philips -- a technology that was ideally suited to their particular circumstances and promised the maximum possible benefit.
(CASE STUDY) READ ABSTRACT | View Now

Cisco 2800 Series by Cisco Systems, Inc

The Cisco 2800 Series features the ability to deliver multiple high-quality simultaneous services at wire speed up to multiple T1/E1/xDSL connections. 
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The SIP High Availability and Reliability Paradigm by F5 Networks (E-mail this company)

November 2007 - (Free Research) Since its inception, Session Initiation Protocol has revolutionized the way people communicate using converged services. SIP provides the framework for delivering voice, video, data, and wireless services seamlessly and transparently over a common network. This paper discusses techniques of designing and building reliable SIP networks.
(WHITE PAPER) READ ABSTRACT | View Now

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix.

July 2008 - (Free Research) Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for doing this.
(WHITE PAPER) READ ABSTRACT | View Now

IP Voice Connect Fact Sheet by Sprint.

June 2008 - (Free Research) Use a single IP connection to enable voice and Internet for quality and reliable service with a suite of advanced phone features that will make your employees more productive with cost predictability for the small to medium-sized business.
(WHITE PAPER) READ ABSTRACT | View Now

Voice over IP/Telephony - Out-of-Band Management Products by Avocent Help Vonage Manage Remote, Lights-Out Data Centers by Avocent.

February 2008 - (Free Research) Vonage is a pioneer in the broadband phone industry, helping to set the standard for pricing, features, call quality and reliability for the Voice over Internet Protocol (VoIP) category. To support its product offerings, read how out...
(CASE STUDY) READ ABSTRACT | View Now

PacketSaver: More Efficient, More Reliable VoIP by Quintum Voice Over IP Technologies

April 2008 - (Free Research) PacketSaver is a powerful technology for any organization seeking to leverage IP networking to support voice, fax, and data. By reducing bandwidth requirements and router processing loads, PacketSaver cuts costs while improving reliability.
(WHITE PAPER) READ ABSTRACT | View Now

Harnessing the Voice Revolution by Singapore Telecommunications Ltd

March 2008 - (Free Research) The managed services model may enable enterprises to reduce the risks involved in VoIP deployment while tapping into the service provider's expertise to address quality of service and network management issues.
(WHITE PAPER) READ ABSTRACT | View Now

The Adaptable Business Architecture: How SIP and Web Services Transform the Voice Self Service Model by Avaya, Inc

June 2008 - (Free Research) This white paper details the the Avaya Voice Portal and Dialog Designer solution architecture, which combines the SOA approach embedded within the software elements of Avaya's Voice Portal and Dialog Designer solutions.
(WHITE PAPER) READ ABSTRACT | View Now

Cisco IPC Cost Savings Calculator by Cisco Systems, Inc

February 2008 - (Free Research) This tool will estimste your current voice costs based on industry averages in a traditional PBX environment.
(WEBCAST) READ ABSTRACT | View Now

Secure Connections for Your Employees by Cisco Systems, Inc

March 2008 - (Free Research) Learn how Cisco solutions can make the integration of business applications with voice communications simple and cost-effective in this podcast.
(PODCAST) READ ABSTRACT | View Now

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys Co.

June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.
(WHITE PAPER) READ ABSTRACT | View Now

RTSP: One of the Foundations of Convergence by F5 Networks (E-mail this company)

November 2007 - (Free Research) Real-Time Streaming Protocol (RTSP) is a foundation for the current convergence of communications. When implementing RTSP, the multiple port and protocol nature of RTSP can make streaming audio/video difficult to manage. This white paper explains how RTSP servers and proxy servers can become part of the standard web site infrastructure.
(WHITE PAPER) READ ABSTRACT | View Now

Introduction to the IP Multimedia Subsystem (IMS): IMS Basic Concepts and Terminology by F5 Networks (E-mail this company)

November 2007 - (Free Research) IMS is a whole new way to deliver multimedia regardless of the device (mobile phone, landline phone, cable, Internet, etc.) or the access medium (cellular, WiFi, Broadband, fixed-line, etc.). This paper is written to explain the basic vision/need for the IMS architecture and to give the reader a high-level understanding of how it works.
(WHITE PAPER) READ ABSTRACT | View Now

Guide to Managing VoIP Performance in Converged Networks: Will Your Network be Able to Cope? by NetScout Systems, Inc.

June 2008 - (Free Research) This white paper describes how to best plan for a successful implementation and optimal performance for applications across the board.
(WHITE PAPER) READ ABSTRACT | View Now

E-Book The 21st Century Telecom Network by SearchTelecom.com

June 2008 - (Free Research) This book explains the issues facing service providers when delivering quality services that can be consistently provisioned and managed, both today and tomorrow.
(E-LEARNING TUTORIAL) READ ABSTRACT | View Now

The Business Case for Enterprise VoIP by Intel Corporation.

January 2008 - (Free Research) This white paper reviews a recent study which integrated voice over Internet protocol (VoIP) into the production enterprise environment, giving employees an opportunity to experience benefits VoIP and unified messaging bring to the workplace.
(WHITE PAPER) READ ABSTRACT | View Now

Fax over IP (FoIP): What is the Right Way to Implement it for Your Organization by Captaris

February 2008 - (Free Research) This paper provides pragmatic advice to organizations who are looking for a migration strategy for fax, given their transition to voice over IP (VoIP).
(WHITE PAPER) READ ABSTRACT | View Now

SCOPIA Connector for IBM Lotus Sametime by RADVISION

June 2008 - (Free Research) RADVISION’s SCOPIA Conferencing Platform with SCOPIA Desktop brings advanced conferencing capability to IBM’s next generation unified communications enhancing the instant messaging and conferencing capabilities of Lotus Sametime.
(WHITE PAPER) READ ABSTRACT | View Now

Philips SpeechExec Enterprise digital dictation workflow system a “force multiplier” for Ohio law firm by PHILIPS Speech Processing

May 2008 - (Free Research) Case Study: Ohio law firm implements Philips dictation system so office administrators can easily understand dictation without needing to rewind multiple times.
(CASE STUDY) READ ABSTRACT | View Now

The ECHO™ - Cisco Connection: ECHO™, and How It Interacts with Cisco's CallManager by Teleformix.

July 2008 - (Free Research) Read this paper to learn how ECHO's direct digital integration with Cisco's VoIP network enables the pooling of voice VLAN ports through SPAN or RSPAN.
(WHITE PAPER) READ ABSTRACT | View Now

Podcast: Is your infrastructure ready for Unified Communications? by Hewlett-Packard Company

June 2008 - (Free Research) Join us for this informative Podcast in which HP Unified Communications Portfolio Manager George Stiglich takes a closer look at what's involved in making sure your infrastructure meets the basic requirements.
(PODCAST) READ ABSTRACT | View Now

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