WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

Podcast - Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 28, 2006 - (Free Research) This podcast, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.  (PODCAST) READ ABSTRACT |

Emerging Media Series: Online Video, Social Networks and Wikis by KnowledgeStorm, Inc (E-mail this company) November 09, 2006 - (Free Research) This report, the third in a series of studies examining the impact that emerging online media have on B2B technology marketing, shows how three mainstays of the Web 2.0 culture are evolving into B2B information delivery tools: Online video, Social networks and Wikis.  (ANALYST REPORT) READ ABSTRACT |

Mobile Social Networking and the Next Generation of Handheld Devices by BlackBerry February 25, 2009 - (Free Research) This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.  (WHITE PAPER) READ ABSTRACT |

BT Embraces Web 2.0 with Blue Coat Systems by Blue Coat December 02, 2008 - (Free Research) Read this case study to learn how BT selected Blue Coat ProxySG for its flexibility in combining user and application visibility, with extremely granular levels of security and control, to enforce rules that allowed undisruptive use of recreational applications and safe access to sites previously considered off-limits, such as MySpace.  (CASE STUDY) READ ABSTRACT |

Social CRM: Customer Relationship Management in the Age of the Socially-Empowered Customer by Sage SalesLogix October 01, 2008 - (Free Research) Did you know that most Americans believe companies should have a presence in social media? That means most of your customers and prospects expect you to be involved in social media. This paper explains how to integrate social media tools and strategies into your traditional CRM efforts for better, more meaningful customer relationships.  (WHITE PAPER) READ ABSTRACT |

Delivering ROI with Enterprise Social Computing by NewsGator Technologies April 01, 2009 - (Free Research) This paper will demonstrate how social computing solutions can help improve three core areas of your business: 1)Reducing expenditures 2)Leveraging current investments 3)Improving operating efficiency  (WHITE PAPER) READ ABSTRACT |

Architecting Enterprise Social Computing for Business Value by NewsGator Technologies October 01, 2008 - (Free Research) This paper builds a model of enterprise social computing by analyzing business goals. It builds the architectural components and the relationships between them by starting from a basic definition of social computing and the most common goals.  (WHITE PAPER) READ ABSTRACT |

It's All about the Salesperson: Taking Advantage of Web 2.0 by Oracle Corporation September 2008 - (Free Research) This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly.  (WHITE PAPER) READ ABSTRACT |

Top 10 Web Trends in 2009 by Blue Coat May 2009 - (Free Research) Read this solution brief to discover the top ten web trends for 2009 and how they may affect your enterprise.  (WHITE PAPER) READ ABSTRACT |

Social CRM Comes of Age by Oracle Corporation April 2009 - (Free Research) Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.  (WHITE PAPER) READ ABSTRACT |

Social Computing in the Enterprise by NewsGator Technologies May 2008 - (Free Research) An April 2008 Forrester report predicts that the Enterprise Web 2.0 and social computing market will grow from $455M in 2007 to $4.6B in 2013. This paper summarizes: 1) Why Companies Are Pursuing Social Computing 2) What Enterprise Social Computing Really Is 3) How To Implement Social Computing Successfully  (WHITE PAPER) READ ABSTRACT |

Introduction to GPS and Blackberry by BlackBerry January 2009 - (Free Research) In this webcast you will learn that Global Positioning System (GPS) is a series of 24 geosynchronous satellites that continually transmit position information.  (WEBCAST) READ ABSTRACT |

RSA Online Fraud Report: A Monthly Intelligence Report from the RSA Anti-Fraud Command Center by RSA, The Security Division of EMC March 2009 - (Free Research) Check out this monthly intelligence report to learn the latest news related to online fraud and analysis from RSA's phishing repositories.  (WHITE PAPER) READ ABSTRACT |

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America Inc January 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications.  (JOURNAL ARTICLE) READ ABSTRACT |

State of the Internet Security: Protecting the Perimeter by Webroot Software, Inc. January 2009 - (Free Research) Check out this report to learn about security best practices for Protecting the Perimeter to keep your business and network safe.  (WHITE PAPER) READ ABSTRACT |

Oracle Sales Prospector by Oracle Corporation April 2009 - (Free Research) Check out this product demo to learn about this social CRM application that provides several insights to salespeople and ultimately leads to increased sales.  (PRODUCT DEMO) READ ABSTRACT |

Protection in Numbers with the WebPulse Community Watch Cloud Service by Blue Coat May 2009 - (Free Research) Web malware has changed the playing field making traditional URL filtering and anti-virus solutions with daily updates less effective. Learn why and what you should change in this valuable webinar.  (WEBCAST) READ ABSTRACT |

5 Reasons Why You Need Better Visibility of Your Network by Blue Coat April 2009 - (Free Research) If you can't see what's happening, then you can't even begin to attack what's wrong with the network. Here are 5 concrete reasons why you should contact Blue Coat today and start working towards greater visibility of your network.  (ARTICLE) READ ABSTRACT |

IBM, RIM Plan to Introduce New Lotus Features and Developer Tools on the Blackberry Platform by BlackBerry February 2009 - (Free Research) This release explains RIM's new Lotus collaboration features and developer tools on the BlackBerry® platform that will enable greater access to live expertise and collective intelligence through BlackBerry® smartphones.  (PRESS RELEASE) READ ABSTRACT |

Wireless Broadband Solutions for Service Providers by Motorola, Inc. March 2009 - (Free Research) Motorola's wi4 Fixed Point-to-Multipoint Canopy residential and enterprise solutions enable service providers to gain important new revenue streams - as well as maximize end user satisfaction - by delivering high-speed wireless connectivity faster, easier and more cost-effectively to both residential and business customers.  (DATA SHEET) READ ABSTRACT |

Next-Generation Secure Web Gateway: Trends And Requirements by McAfee, Inc. December 2008 - (Free Research) The purpose of this Forrester study is to understand how various factors and trends-- including Web 2.0 usage, changing business requirements on the Web, and the prevalence of remote workers-- impact users' views on and requirements of Web filtering technologies.  (WHITE PAPER) READ ABSTRACT |

How to Identify the Good from the Bad in Online Dating by iovation, Inc. June 2009 - (Free Research) Watch this informative webcast to learn how to manage fraud with device reputation, expose spammers in real-time, and how top online dating sites are combating fraud and abuse.  (WEBCAST) READ ABSTRACT |

Monitor and Control Recreational Traffic by Blue Coat December 2008 - (Free Research) File sharing and social network activity can dramatically hinder your network performance. This white paper details how Blue Coat helps you manage recreational applications today.  (WHITE PAPER) READ ABSTRACT |

Building Customer Connections: Increase customer loyalty by simplifying how people work together to deliver business value by Microsoft March 2007 - (Free Research) This white paper outlines some of today's challenges and trends as companies work to create the optimal customer experience and achieve anticipated value from their customer relationship management (CRM) investments.  (WHITE PAPER) READ ABSTRACT |

Extend the Value of IBM Lotus Applications to Increase Productivity with Avaya Unified Communications by Avaya June 2009 - (Free Research) Good communications are key to any company's success. The most successful enterprises strive for anywhere, anytime communications to best serve employees and clients who are increasingly mobile and geographically diverse. By unifying communications, a company can deliver communications anywhere, anytime and any way.  (WHITE PAPER) READ ABSTRACT |

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