Parature's Online Customer Service Software & Solutions by Parature Inc.. Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they more... >> Discover more offerings from Parature Inc..
		TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..

Seamless Customer Conversations: Driving Intelligent Interactions in the Contact Center by Infor. March 2008 - (Free Research) Contact centers are becoming primary interaction points for many customers. Learn how to make these important interactions more personalized and intelligent for customer retention and increased sales opportunities. (WHITE PAPER) READ ABSTRACT |

The New Foundation of Storage: Xiotech’s Intelligent Storage Element by Xiotech June 2008 - (Free Research) ISE is the new foundation that promises to fulfill storage needs well into the future and ISE is a fresh new approach to the fundamental aspects of storage, setting new standards for reliability, performance, and scalability. (WHITE PAPER) READ ABSTRACT |

Intelligent Customer Routing: A New Architectural Approach to Intelligent Customer Service by Avaya, Inc June 2008 - (Free Research) Avaya Intelligent Customer Routing improves customer service and acts as the bridge between the past and the future while addressing key management and IT needs by providing a more flexible and adaptable architecture. (WHITE PAPER) READ ABSTRACT |

Best Practices for Delivering Interactive, Intelligent Documents by Exstream Software. April 2008 - (Free Research) This paper will reveal new ideas and tactics for raising the impact of online and offline documents and detail three best practices for delivering interactive, intelligent documents at the point of sale. This document is a must read for senior deci… (WHITE PAPER) READ ABSTRACT |

F5 Acopia ARX Series Intelligent File Virtualization Devices by F5 Networks (E-mail this company) Acopia ARX devices introduce intelligent file virtualization into the file storage infrastructure, eliminating the disruption associated with storage administration & automating many storage management tasks. The result is a dramatic improvement in cost, agility and business efficiency.  (HARDWARE PRODUCT)

Xiotech Intelligent Storage Element: Managed Reliability by Xiotech June 2008 - (Free Research) This report examines the Intelligent Storage Element, an integral component of Xiotech’s new Emprise 5000 and Emprise 7000 storage systems, and its ability to enhance the availability, reliability and performance of storage systems. (WHITE PAPER) READ ABSTRACT |

Intelligent File Virtualization: Breaking Free From the Constraints of Today's File Storage Infrastructure by F5 Networks (E-mail this company) November 2007 - (Free Research) Intelligent file virtualization resolves the issues pertaining to current file storage infrastructure in a simple and effective manner. This white paper introduces the Acopia intelligent file virtualization solution, which is now a part of F5 Networks. It also discusses the key applications and benefits of this innovative technology. (WHITE PAPER) READ ABSTRACT |

Five Reasons Every IT Organization Needs to Capitalize on Intelligent Platform Management Interface (IPMI by Avocent. February 2008 - (Free Research) As a standardized systems management interface, Intelligent Platform Management Interface (IPMI) simplifies the management of today's multi-vendor environments. Learn how IPMI can help you better manage more infrastructure with fewer resou… (WHITE PAPER) READ ABSTRACT |

Podcast: Intelligent Branch Office Communication Strategies by Avaya, Inc June 2008 - (Free Research) Craig Wilson, Principle Business Communications consultant and Bruce Mazza, Director of Avaya Intelligent Branch Solutions join Nick Lippis to discuss strategies that create value within branch offices through intelligent communication solutions. (WHITE PAPER) READ ABSTRACT |

BIG-IP WebAccelerator Web Application Delivery for Portal, CRM, & ERP by F5 Networks (E-mail this company) BIG-IP WebAccelerator is a web application delivery solution that provides a series of intelligent technologies that overcome problems with browsers, web application platforms, and WAN latency issues, which impact user performance. BIG-IP WebAccelerator increases interactive user performance for web, Portal, CRM, and Collaboration applications.  (HARDWARE PRODUCT)

Increasing the Value from Your Dedupe Solutions: Attune Systems Maestro File Manager and File Virtualization Improve ROI of Dedupe Solutions in Windows-Compatible Environments by Attune Systems, Inc. June 2008 - (Free Research) This paper describes some real world benefits Attune customers have seen using the intelligent combination of the Maestro File Manger with leading deduplication storage solutions. (WHITE PAPER) READ ABSTRACT |

Essential Manager's Guide: Intelligent Communications by Avaya, Inc June 2008 - (Free Research) How can you improve the efficiency of your business processes? What is the strategic approach that will deliver a competitive advantage today? Discover answers here in the Essential Managers Guide for Intelligent Communications. (WHITE PAPER) READ ABSTRACT |

NetBackup Disk Based Data Protection Options by Symantec Corporation. June 2008 - (Free Research) This paper explains the disk options and their capabilities as well as the other new features in NetBackup 6.5 that make up the Enterprise Disk Foundation, also it provides guidance in choosing the appropriate disk options for your environment. (WHITE PAPER) READ ABSTRACT |

VistaCapture by Viking Software Solutions. The VistaCapture software suite is the solution for rapid development of data capture applications.  (SOFTWARE PRODUCT)

Engineering Change Management 2.0: Better Business Decisions from Intelligent Change Management by PTC February 2008 - (Free Research) This report serves as a roadmap for those companies seeking to improve productivity in their engineering change processes, but just as importantly make better business decisions that will drive product profitability. (WHITE PAPER) READ ABSTRACT |

Intelligent Tiered Storage - No Need to Wait! by Hitachi Data Systems July 2008 - (Free Research) Tiered Storage has been a storage industry buzz word for several years, its justification and value have been twisted and misconstrued by vendors and analysts alike. Listen to this Podcast and learn about three facts that probably don't coincide are. (PODCAST) READ ABSTRACT |

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys Co. March 2008 - (Free Research) Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction. (WHITE PAPER) READ ABSTRACT |

Tableau and Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software. August 2008 - (Free Research) In this case study learn how FiberTower Corporation used Tableau's "visual analysis" to find and implement an application that simplified the analysis of optimal capital investments. (CASE STUDY) READ ABSTRACT |

Titan 3000 Series High Performance Network Storage by BlueArc Corp. August 2008 - (Free Research) BlueArc’s Titan 3000 Series is the next generation of intelligent platforms for file services designed to meet the requirements of today’s sophisticated enterprise data centers and high performance applications. (WHITE PAPER) READ ABSTRACT |

Business Intelligence (BI) in the Midmarket: Heeding the Call for Intelligent Information by Cognos Incorporated August 2008 - (Free Research) This Webcast will examine those tools and explore the myriad of BI options available to CIOs. (WEBCAST) READ ABSTRACT |

NAC at the Endpoint: Control Your Network through Device Compliance by Sophos Inc. July 2008 - (Free Research) This white paper examines the control plane strategy, interoperability success and networking dividends delivered by Ciena's CoreDirector intelligent networks. (WHITE PAPER) READ ABSTRACT |

JProbe® -- Java Profiler for Intelligent Code Profiling by Quest Software, Inc JProbe is an enterprise-class Java profiler providing intelligent diagnostics on memory usage, performance and test coverage, allowing developers to quickly pinpoint and repair the root cause of application code performance and stability problems that obstruct component and integration integrity.  (SOFTWARE PRODUCT)

Dialogue Live by Exstream Software. Dialogue Live is an intelligent, interactive document solution that provides a common infrastructure for managing the editing of all types of interactive documents across the enterprise.  (SOFTWARE PRODUCT)

Tableau Ensures Intelligent Capital Allocation for Wireless Telecom Infrastructure by Tableau Software. February 2008 - (Free Research) Learn how FiberTower tapped into the power of Tableau’s software for visual analysis and web-based analytics to determine cell tower site selection. With Tableau’s capabilities the analysis team was able toefficiently investigate thousands of potential cell tower sites and make the best investment decisions. (CASE STUDY) READ ABSTRACT |

Changing Business, Changing Lives by Avaya, Inc June 2008 - (Free Research) Many organizations have taken the leap, changing how they conduct business and leveraging technology to bring about maximum benefit. (WHITE PAPER) READ ABSTRACT |

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