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Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery by CA Technologies.

August 2008 - (Free Research)
Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources. 
(WHITE PAPER) READ ABSTRACT |

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG)

June 2010 - (Free Research)
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat. 
(WHITE PAPER) READ ABSTRACT |

VoIP: How to Plan for the Bandwidth and Calculate the Cost Savings by Global Knowledge Network, Inc.

October 2005 - (Free Research)
The economic drivers for VoIP are catching the attention of CFOs, CIOs, and others involved in costs. Learn how to justify the costs of implementing VoIP and how to plan for its bandwidth. 
(WHITE PAPER) READ ABSTRACT |

Centralized Management Key to Controlling Mobile Communications Cost by Digital Fairway, Inc.

November 2007 - (Free Research)
In this paper, learn why centralized policy management, automated order processing and asset management, and end-user self-service are key ingredients for any organization trying to control the proliferation of wireless mobile devices and spiraling costs. 
(WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

December 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Prepare for the Future of Integrated Communications by AT&T Corp

December 2011 - (Free Research)
Many communications infrastructures use multiple platforms for voice and date, which have a complete lack of cohesion. Unfortunately, these legacy infrastructures cannot deal with the demands communications initiatives today put on them. 
(WHITE PAPER)

The MPLS Network: A Future-Proof Engine for Voice-Data Convergence by MegaPath Inc.

March 2010 - (Free Research)
Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper. 
(WHITE PAPER) READ ABSTRACT |

“How Will the Migration from IPv4 to IPv6 Impact Voice and Visual Communication?” by Polycom, Inc.

October 2011 - (Free Research)
This white paper discusses the video solutions available today and provide a snapshot of the current video market. 
(WHITE PAPER) READ ABSTRACT |

Voice and Unified Communication-Enabled Networks: Three Critical Considerations by Brocade

February 2010 - (Free Research)
The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center. 
(WHITE PAPER) READ ABSTRACT |

Cisco Unified Communications: Unifying Communications Infrastructure by Global Knowledge

December 2008 - (Free Research)
Cisco's unified communications vision combines individual systems with different communications capabilities into a cohesive, powerful communications ecosystem that allows a business to revolutionize itself overnight. 
(WHITE PAPER) READ ABSTRACT |

The Enterprise Network Partner - Management and Transformation by Alcatel-Lucent

November 2008 - (Free Research)
This paper addresses the benefits of working with a managed service provider with the right experience to handle the management and transformation of enterprise voice and data networks and bring powerful strategic advantages to today's businesses. 
(WHITE PAPER) READ ABSTRACT |

Cash In On Your Old PBX System by Cisco Systems, Inc.

May 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications. 
(PRODUCT OVERVIEW)

Network Foundation - Cisco 1700 Series by Cisco Systems

Cisco 1700 Series modular routers are ideal for enterprise small branch offices and small and medium-sized businesses that need secure access to business applications, network resources, and Internet services. The Cisco 1700 Series delivers fast, reliable and secure Internet/network access through a wide-range of high-speed WAN access technologies. 
(HARDWARE PRODUCT)

Tuning Applications for IP by AT&T Corp

July 1967 - (Free Research)
A move to IP delivers the most value when a majority of applications and facilities are migrated to the converged network. 
(WHITE PAPER) READ ABSTRACT |

Mobility - Aironet 1100 Series by Cisco Systems

The Cisco Aironet® 1100 Series delivers an affordable and upgradable 802.11b wireless LAN (WLAN) solution, setting the enterprise standard for high performance, secure, manageable, and reliable WLANs. 
(HARDWARE PRODUCT)

IP Integrated Access Service by Verizon and Adtran

August 2007 - (Free Research)
IP Integrated Access is specifically designed for small-and medium-sized businesses that are looking for a cost-effective way to carry voice and data over the same connection. 
(DATA SHEET) READ ABSTRACT |

Transforming your Contact Center…”SIP-ly” Stated by AT&T Corp

September 2011 - (Free Research)
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure. 
(WHITE PAPER)

Voice over IP Networks: Ensuring Quality through Proactive Link Management by Elfiq Networks

April 2008 - (Free Research)
Voice over IP (VoIP) networks offer clear advantages over traditional telephony technologies (PSTN) making it a choice that many organizations are making and migrating their systems to. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Ensuring a Successful VoIP Migration by inContact

September 2010 - (Free Research)
This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you. 
(WHITE PAPER) READ ABSTRACT |

Upgrading to Cisco Unified Communications Manager Business Edition 6000 by Cisco Systems, Inc.

October 2011 - (Free Research)
Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination. 
(WHITE PAPER) READ ABSTRACT |

Upgrading to Cisco Unified Communications Manager Business Edition 6000 by Cisco Systems, Inc.

September 2011 - (Free Research)
Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free. 
(WHITE PAPER) READ ABSTRACT |

Overcoming IP Telephony Performance Issues in a Converged Network by Global Knowledge

August 2009 - (Free Research)
In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so. 
(WHITE PAPER) READ ABSTRACT |

Wireless LAN Best Practices for Compliant Care by Aerohive Networks

December 2013 - (Free Research)
Access this white paper to discover how wireless LAN (WLAN) has become a critical part of healthcare network infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Unifying Avaya Aura Messaging by Global Knowledge

March 2013 - (Free Research)
Explore an advanced tool for streamlining message management by integrating voice and email access and storage. Discover how this platform integrates your voice messages directly into your Exchange environment on a single interface reducing IT and end user frustrations alike. 
(WHITE PAPER) READ ABSTRACT |

Record, Evaluate, Monitor and Archive All Your Customer Interactions For your Cisco Switch by Teleformix

July 2008 - (Free Research)
Call recording and review are the most effective and efficient ways to ensure your customers receive high quality treatment and accurate information. ECHO™ provides the vehicle for this. 
(WHITE PAPER) READ ABSTRACT |

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