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The back office front and center by Aspect

March 11, 2014 - (Free Research)
Unfortunately, when 42% of customer experience decision makers say they can't effectively manage the end-to-end workflow of customer interactions, it's clear that inefficient processes can have serious repercussions. Watch this brief video to learn how to optimize people, processes, and insights to transform back-office operations. 
(WEBCAST) READ ABSTRACT |

Transforming Operations Management Through Service Assurance with EMC by EMC Corporation

August 30, 2012 - (Free Research)
This video describes the key capabilities of service assurance and how it can help your organization transform your operational management and ensure the availability and performance of your business applications and services. 
(WEBCAST) READ ABSTRACT |

What is Intel Core vPro Technology by Intel

June 15, 2012 - (Free Research)
This short video examines a hardware-assisted approach to PC management. Find out more about this technique and how it can help you properly manage your desktop environment, regardless of system states. 
(VIDEO) READ ABSTRACT |

Product Preview: Time Tracking by Workday

August 13, 2013 - (Free Research)
In this fascinating video, learn about a time tracking solution that can reduce labor costs, minimize compliance risks, and increase worker productivity. 
(WEBCAST) READ ABSTRACT |

SoftwarePlanner QA Planner beta by SmartBear Software

December 02, 2010 - (Free Research)
IT Problem: Manage your manual test library, track your progress and analyze test results. 
(TRIAL SOFTWARE) READ ABSTRACT |

Cost-cutting System Migrations with Near Zero Downtime by Vision Solutions

April 07, 2014 - (Free Research)
This video presents an enterprise-level migration solution that provides near zero downtime, removes manual steps, and keeps costs low. 
(VIDEO) READ ABSTRACT |

SmartCloud Continuous Delivery Overview Demo by IBM

November 19, 2012 - (Free Research)
This video covers the value of continuous delivery, which can eliminate bottlenecks and quality problems in your software development process. 
(VIDEO) READ ABSTRACT |

Application Release Automation: An Introduction by UC4 Software, Inc

January 31, 2012 - (Free Research)
Application release can be very complex and challenging due the manual efforts involved. Automating this process can free up IT staff, cut costs, and accelerate release cycles. This brief video introduces application release automation, a new technology that takes care of the whole package, including planning, deploying, monitoring and more. 
(VIDEO) READ ABSTRACT |

Cognos Disclosure Management - Demo Video by IBM

September 12, 2013 - (Free Research)
Watch this fascinating webcast to learn about Cognos Disclosure Management – a single, dynamic reporting solution that ensures secure integration with enterprise data sources, data consistency, standardized processes, quick responses, and greater opportunities. 
(WEBCAST) READ ABSTRACT |

Web Application Security: Automated Scanning versus Manual Penetration Testing by Logicalis

December 2008 - (Free Research)
This paper explains the two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. 
(WHITE PAPER) READ ABSTRACT |

Collaborative report production management with CDM by IBM

November 2013 - (Free Research)
This webcast will show you how collaborative report production management can help you escape the manual approach to report processing, increasing productivity while still retaining the security of sensitive documents. 
(VIDEO) READ ABSTRACT |

Web Application Security: Automated Scanning versus Manual Penetration Testing by IBM

February 2009 - (Free Research)
This paper explains two primary methods for discovering Web application vulnerabilities: using manual penetration testing and code review or using automated scanning tools and static analysis. 
(WHITE PAPER) READ ABSTRACT |

Open Grid Europe is open to new approaches for IT training by Hewlett-Packard Limited

November 2012 - (Free Research)
In this brief case study, learn how Open Grid Europe leveraged e-learning software that enabled rapid and flexible creation of electronic, interactive manuals and software documentation for their employees. Discover the benefits Open Grid experiences thanks to this e-learning program and their new ALM software by reading now. 
(CASE STUDY) READ ABSTRACT |

FalconStor® RecoverTrac™: Fully Automated Disaster Recovery by FalconStor Software

April 2013 - (Free Research)
This two-minute video details the features and benefits FalconStor's award-winning RecoverTrac DR technology can provide your company, including: improved productivity, increased profitability and fully automated data recovery when disaster strikes. 
(VIDEO) READ ABSTRACT |

Teamstudio Build Manager by Teamstudio, Inc.

August 2006 - (Free Research)
Teamstudio has developed Build Manager, a flexible and sophisticated build tool that helps automate your application build process, providing you with error-free builds, internal control and audit compliance. 
(DATA SHEET)

TMA Resources Increases Customer Satisfaction Rates by Four Times with Parature Customer Service™ Software by Parature, Inc.

August 2008 - (Free Research)
In this case study, TMA needed to streamline and automate its manual customer service process to reduce resolution times and improve satisfaction. Learn how Parature Customer Service software reduced time on manual administrative activities by 25%. 
(CASE STUDY) READ ABSTRACT |

7 Steps to Easily Transform Accounts Payable from Manual to Touchless by Esker Inc.

December 2013 - (Free Research)
While forward-thinking companies are turning to accounts payable (AP) automation to streamline processes, you may be unsure of how to begin the switch to automation. Fortunately, this white paper acts as a guide to AP automation success, with 7 steps to help you on the automation journey. 
(WHITE PAPER) READ ABSTRACT |

How Document Process Automation Helps SAP® Customers Improve Profitability by Esker Inc.

April 2007 - (Free Research)
Written primarily for CEOs, CFOs, CIOs and managers, this paper is designed to help businesses effectively reduce the costs of document management and gain immediate additional value from their investments in SAP solutions. 
(WHITE PAPER) READ ABSTRACT |

So Long Videotape: Wells Fargo Banks on Digital Archiving by Atempo, Inc.

October 2011 - (Free Research)
This white paper outlines the storage and archiving solutions Wells Fargo implemented to increase productivity and storage space. With these upgrades they were able to decrease capital costs, improve space efficiency, and strengthen file retention and availability. Check out this white paper to learn how. 
(WHITE PAPER) READ ABSTRACT |

Uniting Your Automated and Manual Test Efforts by SmartBear Software

September 2010 - (Free Research)
Software development teams are always looking for an edge to produce features more quickly while retaining a high level of software quality. This document describes best practices for uniting both automated and manual test efforts to improve your software releases and obtain the highest quality releases in the shortest amount of time. 
(WHITE PAPER) READ ABSTRACT |

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc.

November 2009 - (Free Research)
This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs. 
(WHITE PAPER) READ ABSTRACT |

Agile IT Helps Customers Choose Aviva Health by IBM

December 2010 - (Free Research)
Aviva Health found itself hampered by an ageing and inflexible IT environment and a complex set of highly manual processes. In partnership with IBM, Aviva UK Health designed and built an agile, dynamic solution which is now being rolled out to other areas of the business. Access this case study now for a detailed look at this transition. 
(CASE STUDY) READ ABSTRACT |

6 Tips to Get Started with Automated Testing by SmartBear Software

September 2010 - (Free Research)
Automated testing will shorten your development cycles, avoid cumbersome repetitive tasks and help improve software quality but how do you get started? The best practices discussed in this white paper help ensure results and a successful foundation for improving your software quality. 
(WHITE PAPER) READ ABSTRACT |

Accounts Payable Automation in SAP - An Investment in the Future by ReadSoft

August 2009 - (Free Research)
Read this paper to learn how document process automation can speed up accounts payable processes, add to the company’s bottom line by cutting costs, reduce cycle times, and allow for faster financial statements and fewer late payment fees. 
(WHITE PAPER) READ ABSTRACT |

Deploying Simple, Cost-Effective Disaster Recovery with Dell and VMware by Dell and VMware

March 2009 - (Free Research)
Dell and VMware have partnered to offer a cost-effective, high-availability architecture based on Dell™ server and storage clusters and VMware® vCenter Site Recovery Manager (SRM) - one designed to minimize scheduled and unscheduled downtime. 
(WHITE PAPER) READ ABSTRACT |

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