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The Work-at-Home Agent Model for Improved Customer Loyalty by inContact
December 03, 2009 - (Free Research)
Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger
business continuity, and more.
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Exciting Future of Monitoring Patient Health from Home with Blackberry Solution by BlackBerry
February 25, 2009 - (Free Research)
Because of cost restrictions and burdened healthcare systems, daily monitoring of patients with diseases has been nearly impossible. Seeking a solution, UHN and Mount Sinai Hospital conducted a 33-patient trial and found BlackBerry smartphones could increase patient involvement in their healthcare without adding pressure to the healthcare system.
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A Developers How to Strategy (Perspective) on Integrating Open Source BI by Jaspersoft
March 18, 2009 - (Free Research)
This guide introduces JasperSoft's application programming interfaces to product and development managers. Learn how JasperSoft's reporting and analytics enhance the quality and value of all applications through seamless integration without the frustration of home-grown and legacy systems that are far too expensive to develop, manage, and maintain.
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Wireless Networking 101 by Global Knowledge
February 11, 2010 - (Free Research)
Why would a person or organization be interested in deploying wireless communication in their home or business? This being said, there are some things to think about before jumping into the wireless world. As is usually the case in the wonderful world of networking, whenever one thing becomes simpler, it almost always complicates something else.
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Desktop Authority 8.0 - Free 30 day Trial! by ScriptLogic Corporation
April 09, 2009 - (Free Research)
A complete desktop management solution needs to be one that not only meets the standardization requirements of the computer, but simultaneously meets the personalized needs of the user. Desktop Authority 8 comprehensively manages the Windows desktop throughout the desktop lifecycle, reducing the total cost of desktop and application ownership.
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File Classification – Taming the Wild Beast of Unstructured Data by Microsoft
March 30, 2010 - (Free Research)
This webcast explores the current state of manual data management and discusses how file classification can reduce security risks and highlight growth opportunities for organizations. Gain insight into other benefits of file classification and learn how to better manage data in your organization.
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Managing and Securing Mobile Healthcare Data And Devices by Fiberlink Communications
March 17, 2010 - (Free Research)
Regulatory compliance tops the list of concerns among healthcare and life sciences IT professionals with 86% of healthcare IT decision-makers rating it as a high or critical priority over the course of the coming year. Check out this paper to find out more!
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Symantec NetBackup (NBU) Design Best Practices with Data Domain by EMC
January 22, 2009 - (Free Research)
This white paper walks you through how Data Domain integrates with NBU, including planning and sizing considerations, operational considerations, offsite replication, and other integration basics so you can get the most out of this powerful solution.
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Presentation Transcript: Home Is Where the Money Is by inContact
March 09, 2010 - (Free Research)
Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This transcript reveals the real cost of absenteeism and provides call center management best practices that boost growth.
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Technical Whitepaper: File Classification Infrastructure by Microsoft Corporation India Pvt Ltd
May 25, 2009 - (Free Research)
Windows Server® 2008 R2 File Classification Infrastructure (FCI), a built-in solution for file classification, enables manual processes to be automated with predefined policies based on the data's business value. Read this paper to learn more.
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Webcast: Maximizing Workforce Management with Best-of-Breed Solutions by Kronos Incorporated
March 25, 2010 - (Free Research)
Many organizations find it difficult to effectively handle their workforce management (WFM) processes. This webcast covers a set of WFM best practices to help organizations with this challenge and discusses how best-of-breed solutions can help reduce error rates, improve productivity and deliver immediate bottom-line returns.
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Infor - ERP SyteLine by Infor
September 2008 - (Free Research)
Infor ERP SyteLine spans the business of manufacturing to align supply with demand and support the business and operational challenges of manufacturers. Download this demo to get a better understanding of how this software can benefit your company.
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Home Is Where The Money Is by inContact
January 2010 - (Free Research)
Running a lucrative call center that provides value to its customers is no easy task. But with emerging SaaS technology, more and more call centers are considering a less expensive and lower maintenance at-home workforce. This webcast reveals the real cost of absenteeism and provides call center management best practices that boost company growth.
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Total Economic Impact of CA Workload Automation by CA
April 2009 - (Free Research)
In conducting in-depth interviews with four existing customers, Forrester found that the four organizations in this study achieved significant benefits, some easily measured for this ROI study and others that are equally valuable but that we could not quantify. Read this analyst report to learn about these benefits.
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Automate Virtualization in Your Data Center - EMA Analyst Report by Hewlett-Packard Company
December 2008 - (Free Research)
This EMA white paper addresses the challenges of a complex multi-tier environment. It highlights specific examples of how virtualization provides measurable ROI, looks at the challenges for data center management that virtualization introduces, and most importantly, it provides specific and actionable recommendations for managing virtual systems.
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Orion IP Address Manager by SolarWinds, Inc.
May 2009 - (Free Research)
Spreadsheets are manual and prone to error. You need a dynamic, scalable way to manage IP addresses. Orion IP Address Manager (IPAM) provides detailed visibility into IP address space usage. Leveraging advanced network scanning capabilities and Orion's intuitive interface, you can minimize IP conflicts and ensure your network is always humming.
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Innovative Marketing Strategies for Individual and Personal Lines Insurers by Infor CRM
July 2009 - (Free Research)
In this paper you will learn just how important each customer interaction is and how companies are turning to Infor CRM Epiphany Inbound Marketing for Insurance to be able to manage their customers on a highly personal basis which greatly increases customer loyalty and satisfaction which will ultimately increase sales and profitability.
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DirectAccess and Windows 7 Enterprise by Microsoft Corporation India Pvt Ltd
December 2009 - (Free Research)
With DirectAccess, users can easily navigate to internal file shares and access documents from a remote location just as if they were connected within the office. Management is also streamlined. Watch this video to learn more.
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Business-Ready Security: Identity and Access Management Solution by Microsoft Corporation India Pvt Ltd
November 2009 - (Free Research)
The Identity and Access Management (IAM) solution is part of Microsoft's Business Ready Security approach. The Identity and Access Management solution enables more secure, identity-based access to applications both on-premises and in-the-cloud from virtually any location or device. Read this data sheet to learn more!
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Building a Home Lab for VMware vSphere by Global Knowledge
February 2010 - (Free Research)
Read this paper by Global Knowledge instructor, John Hales, to learn how to build a home lab for VMware vSphere for study. This paper is broken down into three major sections; the first and most detailed is about the hardware required, the second is about the Workstation configuration, and the third is about installing vSphere and Virtual Center.
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