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Customer Case Study: Salvation Army by Unitrends May 22, 2013 - (Free Research) This case study explores the Wisconsin and Upper Michigan division of The Salvation Army implementing an innovative off-site removable disk drive to fully recover its 500 GB disks to new servers after a water main break flooded the entire data center, destroying several servers, critical data and forcing operations to a contingency facility.  (CASE STUDY) READ ABSTRACT |

Neverfail Ensure Continuous Care at Alpena Medical Arts by Neverfail May 14, 2013 - (Free Research) This case study details how one rural health clinic located in northeast Michigan implemented a disaster recovery/business continuity solution that provides the highest of availability so they can properly serve their community.  (CASE STUDY) READ ABSTRACT |

MidMichigan Health - Case Study by VMware, Inc. January 11, 2012 - (Free Research) This case study examines how MidMichigan Health reduces costs and makes it fast and easy for clinicians to access medical records and healthcare applications so they can spend more time with patients.  (CASE STUDY) READ ABSTRACT |

Center for Charter Schools at Central Michigan University Uses DocAve to Migrate Mission-Critical SharePoint Data by AvePoint, Inc. February 04, 2010 - (Free Research) The Center for Charters at CMU needed a unified platform upon which to collaborate effectively, store digital assets efficiently, and maintain industry compliant audit histories. Read this case study to learn how they used DocAve SharePoint Migrator for a hassle-free migration into MOSS with no metadata loss.  (CASE STUDY) READ ABSTRACT |

Increasing the efficiency of case file coordination in social services by IBM June 15, 2011 - (Free Research) Social service agencies are experiencing challenges with manual processes. Advanced case management strategies are being implemented to streamline these processes and foster greater insight, collaboration and decision-making capabilities. This white paper explains how one such solution allows you automate these processes to elevate processing.  (WHITE PAPER) READ ABSTRACT |

Inside India: Indians View Their Automotive Future by IBM Line of Business June 2008 - (Free Research) A study of the Indian auto industry from University of Michigan Transportation Research Institute's Automotive Analysis Division and the IBM Institute for Business Value.  (WHITE PAPER)

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells.  (SOFTWARE PRODUCT)

SoftwarePlanner QA Planner beta by SmartBear Software December 2010 - (Free Research) IT Problem: Manage your manual test library, track your progress and analyze test results.  (TRIAL SOFTWARE) READ ABSTRACT |

HP Sprinter by HP Software July 2011 - (Free Research) HP Sprinter software gives your testers rich and powerful tools to run manual software testing. Download now to see for yourself how it can deliver great ROI by enabling you to dramatically simplify and accelerate manual testing while improving collaboration between QA and development.  (DEMO)

CIO Decisions E-Zine: PPM: Validating the Value of IT by SearchCIO.com April 2013 - (Free Research) This e-zine breaks down how PPM tools and best practices simplified project management and justified IT project service delivery and costs.  (EZINE) READ ABSTRACT |

Desktop Virtualization in K-12 Schools: Reducing costs, saving time and delivering anytime, anywhere access for students and staff by VMware, Inc. August 2011 - (Free Research) This paper will show how desktop virtualization can positively position educational institutions for the future, enabling them to reduce expenses through hard dollar savings and time efficiencies while delivering the experience that students, faculty and staff need and desire.  (WHITE PAPER) READ ABSTRACT |

Analyst Report: Case Management Automation - Facilitating Compliance by EMC Corporation September 2010 - (Free Research) Read this white paper to learn about the compliance implications of case-based process automaiton.  (WHITE PAPER) READ ABSTRACT |

Case Management: Combining Knowledge with Process by Singularity March 2009 - (Free Research) Case Management is critical to the work of many organizations but is often paper-driven and plagued by delay and poor visibility. In this white paper we define case management in more detail and show how a Business Process Management approach with support for knowledge intensive processes provides the most appropriate solution to Case Management.  (WHITE PAPER) READ ABSTRACT |

Blue Coat Accelerates Automated CLI Testing, Reaps New Efficiencies with FanfareSVT by Fanfare December 2006 - (Free Research) Blue Coat needed to improve its test automation practices with tools & solutions that automate test cases during the development phase, increase test coverage, & identify changes that are not easily identified from build to build. Read why Blue Coat selected FanfareSVT test automation software to work seamlessly within its existing infrastructure.  (CASE STUDY) READ ABSTRACT |

Improving Data Collection and Delivery Helps Medical Researchers Extend Intelligence, Increase Confidence - Case Study by Microsoft February 2011 - (Free Research) As the number of devices and specialists at GE Healthcare multiplied, medical professionals found themselves questioning the accuracy of the data collected in its centralized systems. Check out this brief case study overview to learn how the creation of a new generation of recording systems helped GE Healthcare overcome this challenge.  (WHITE PAPER) READ ABSTRACT |

Case Study: LoBue Citrus by Intermec February 2013 - (Free Research) This case study explores the process to achieve their goals to replace the manual system with an automated food traceability system in order to improve inventory accuracy, the speed of trace-backs, and to reduce time spend on physical inventories.  (WHITE PAPER) READ ABSTRACT |

How a Large Traffic Control Company Simplified Business Intelligence by Quest Software, now a part of Dell October 2012 - (Free Research) Check out a short case study to discover how a large traffic control company was able to quickly uncover actionable information in mountains of data from various sources. You'll learn about a powerful approach to business intelligence that simplifies data access and integration, eliminates manual processes, and more. Read the case study.  (CASE STUDY) READ ABSTRACT |

ROI Case Study: Intacct Emergent Game Technologies by Intacct Corporation March 2010 - (Free Research) Emergent needed an accounting application that would enable it to reconcile multiple currencies across its multiple subsidiaries, reduce manual data entry and monthly consolidation processes, and streamline revenue management. Continue reading to learn how Emergent chose Intacct for the financial management solution.  (CASE STUDY) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM October 2010 - (Free Research) Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.  (WHITE PAPER) READ ABSTRACT |

Agile IT Helps Customers Choose Aviva Health by IBM December 2010 - (Free Research) Aviva Health found itself hampered by an ageing and inflexible IT environment and a complex set of highly manual processes. In partnership with IBM, Aviva UK Health designed and built an agile, dynamic solution which is now being rolled out to other areas of the business. Access this case study now for a detailed look at this transition.  (CASE STUDY) READ ABSTRACT |

Case Study: Dow Corning Shaves 400 Hours off Manual SAP Testing by Ariba, Inc. November 2011 - (Free Research) In this white paper, learn about Worksoft Certify for SAP, a system that provides business process experts and IT users with a single solution to validate, document, and record SAP business processes without writing, generating, or maintaining any code.  (CASE STUDY) READ ABSTRACT |

TMA Resources Increases Customer Satisfaction Rates by Four Times with Parature Customer Service™ Software by Parature, Inc. August 2008 - (Free Research) In this case study, TMA needed to streamline and automate its manual customer service process to reduce resolution times and improve satisfaction. Learn how Parature Customer Service software reduced time on manual administrative activities by 25%.  (CASE STUDY) READ ABSTRACT |

Healthcare Case Study: How HealthNow Built a Streamlined Member Enrollment Process with Business Rules by IBM July 2011 - (Free Research) Like many organizations in the healthcare industry, HealthNow is confronting difficulties from multiple legacy systems, manual and disjointed processes and changing customer demands. Access this resource to learn how HealthNow turned their member enrollment system into an enhanced service oriented architecture.  (PRODUCT OVERVIEW) READ ABSTRACT |

Building a Business Case: Choosing Blades to Lower IT Costs and Improve Agility by Hewlett-Packard Company May 2013 - (Free Research) Check out this informative resource to learn about the significant improvements blade systems offer over traditional rack systems, and learn how these platforms can help you build an infrastructure with an eye towards the future.  (WHITE PAPER) READ ABSTRACT |

Teradyne Corporation Saving millions of dollars through integrated workplace management by IBM September 2012 - (Free Research) This case study explains how in early 2000, Teradyne began to explore a new approach for facilities management that would help them fulfill their need to view space and respond to maintenance requests on demand, as well as better track their assets over their lifecycle.  (WHITE PAPER) READ ABSTRACT |

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