Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Foglight - Application Management to Unify IT and the Business by Quest Software, now a part of Dell. Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire more... >> Discover more offerings from Quest Software, now a part of Dell.

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com March 11, 2013 - (Free Research) Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment  (ANALYST REPORT) READ ABSTRACT |

Project Manager Toolkit by AtTask January 19, 2012 - (Free Research) Learn what other project managers are doing to increase team productivity and maximize resources by downloading this free toolkit from AtTask.  This collection of whitepapers, webcasts, and success stories will provide you with insights and best practices to help you increase productivity, reduce costs, and ensure project success.  (RESOURCE CENTER) READ ABSTRACT |

IT Manager Toolkit by AtTask January 19, 2012 - (Free Research) Learn what other IT managers are doing to better understand and organize their work. This free toolkit includes whitepapers, webcasts, and videos that help answer the important questions: What's really going on? Are we on time? When will it be done?  (RESOURCE CENTER) READ ABSTRACT |

IBM DeveloperWorks by IBM June 09, 2011 - (Free Research) The Internet provides great opportunities for networking and learning – and IT is no different. Register now for developerWorks and create your profile for access, not only to articles, webcasts and software downloads, but also a wealth of other IT professionals.  (DOWNLOAD) READ ABSTRACT |

Genesys Global Consumer Survey - 2007 by Genesys March 27, 2008 - (Free Research) This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.  (WHITE PAPER) READ ABSTRACT |

Storage Decisions University by SearchStorage.com February 09, 2012 - (Free Research) Storage Decisions University is a new online, "always on" learning environment designed to provide step-by-step learning content to storage decision makers affected by everyday backup challenges. The content in this virtual environment is there for you to read, listen to, watch or download at your convenience.  (VIRTUAL SEMINAR) READ ABSTRACT |

Application Lifecycle Management Webcast Series by Hewlett-Packard Company August 13, 2009 - (Free Research) This new webcast series for Quality Management and Testing Professionals, will explore the extensive new capabilities required to keep pace with today's dynamic applications environment.  (WEBCAST)

Enterprise Mobility University: Application Virtualization 101 by SearchVirtualDesktop.com February 15, 2013 - (Free Research) Application virtualization offers enterprise IT a way to centrally manage delivery of apps to workers, but administrators must first be aware of hardware and software considerations, streaming and remote applications, and how to choose and manage application virtualization tools.  (VIRTUAL SEMINAR) READ ABSTRACT |

IT Download - Orion Network Configuration Manager (NCM) by SolarWinds, Inc. February 25, 2009 - (Free Research) Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.  (TRIAL SOFTWARE) READ ABSTRACT |

Orion IP Address Manager by SolarWinds, Inc. May 20, 2009 - (Free Research) Spreadsheets are manual and prone to error. You need a dynamic, scalable way to manage IP addresses. Orion IP Address Manager (IPAM) provides detailed visibility into IP address space usage. Leveraging advanced network scanning capabilities and Orion's intuitive interface, you can minimize IP conflicts and ensure your network is always humming.  (TRIAL SOFTWARE) READ ABSTRACT |

Embarcadero Change Manager 5.0 by Embarcadero Technologies, Inc. October 17, 2008 - (Free Research) With Embarcadero Change Manager 5.0 you can simplify and automate database change management, streamline development cycles, and ensure availability, performance, and compliance. Download this demo and experience it for yourself.  (TRIAL SOFTWARE) READ ABSTRACT |

Orion Network Configuration Manager (NCM) by SolarWinds, Inc. July 14, 2009 - (Free Research) Check out this download to see how the Orion Network Configuration Manager aids in managing network configuration files in multi-vendor network environments, monitoring changes to device configurations and ensuring compliance with federal and corporate policies.  (TRIAL SOFTWARE) READ ABSTRACT |

Lotus Mobile Solutions Webcast Series by IBM August 16, 2010 - (Free Research) Check out this series of webcasts for a brief overview of the Lotus software solutions available for a variety of industry-leading mobile devices.  (RESOURCE CENTER) READ ABSTRACT |

New Opportunities for Business Intelligence: Seven Ways to Deliver a Superior Customer Experience Now by Information Builders April 30, 2013 - (Free Research) Customer service has a profound impact on profitability. And even more, you have to think about your reputation in this age of social media. Read this informative white paper analyzing seven exciting technology innovations that can empower businesses to optimize customer service in today's multi-channel world.  (WHITE PAPER) READ ABSTRACT |

ESET: Threat Center by ESET September 02, 2010 - (Free Research) IT managers need new solutions to combat ever changing threats to their security. ESET’s Internet Threat Map app shows you a map of global Infection rates, based on our daily analysis of over 100,000 samples of malware of all types.  (PRODUCT DEMO) READ ABSTRACT |

F5 Data Manager Trial Version by F5 Networks September 14, 2009 - (Free Research) F5 Data Manager helps you understand your file storage environment. This trial version will perform an inventory of your environment and enable you to run detailed reports that analyze which file types are being created, who is creating them, how quickly they age, and which resources they consume.  (TRIAL SOFTWARE) READ ABSTRACT |

Taking a SIP: What Executives Should Know about IP Transformation in the Contact Center by Genesys September 2008 - (Free Research) This white paper is intended for executives who are seeking to understand why SIP (Session Initiation Protocol) is a must-have technology for the contact center today, and how SIP-enabled IP solutions can help align you with your goals.  (WHITE PAPER) READ ABSTRACT |

Backup School Presentation Download by SearchStorage.com March 2011 - (Free Research) Storage managers have two responsibilities: providing a home for the company’s data and protecting those assets from damage or loss. If the first part is tough, the second is more so. Backup is at the top of every storage manager’s priority list. This backup Presentation Download will address key data protection topics.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys March 2008 - (Free Research) Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.  (WHITE PAPER) READ ABSTRACT |

Lumension Endpoint Management and Security Suite by Lumension September 2010 - (Free Research) A new wave of vulnerabilities is threatening our endpoints and browsers at a much greater rate than operating systems and servers, which is why the SANS Institute has ranked “patching client-side software” as the number one security priority.  (TRIAL SOFTWARE)

Pervasive Data Profiler v4 by Pervasive Integration January 2008 - (Free Research) Pervasive Data Profiler™ ensures data quality. Proactively audit all types of data; automate testing against changing business data quality needs and compliance regulations. Get hyper-fast, multithreaded processing of large data sets or sample data  (WHITE PAPER) READ ABSTRACT |

Centrify Express 2010.1 by Centrify Corporation August 2010 - (Free Research) Centrify Express is the #1 choice of IT professionals for Active Directory-based single sign-on to Linux and Mac systems.  It is a free solution with more functionality, tools, and upgrade options than alternative offerings.  (DOWNLOAD)

Cisco Prime Assurance Manager 1.1 by Cisco Systems, Inc. February 2012 - (Free Research) <p>Download your 60-day trial of Cisco Prime Assurance Manager 1.1, which allows network managers to gain visibility into application performance and end-user experience while utilizing embedded instrumentation, resolving problems faster, and much more.</p>  (TRIAL SOFTWARE) READ ABSTRACT |

SiSense Prism Do-It-Yourself Business Intelligence Software by SiSense Ltd. September 2010 - (Free Research) Cutting-edge, do-it-yourself business intelligence (BI) and analytics. Go from mountains of raw data to reports, dashboards and analytics in a single product, in just an hour or two! Data preparation and mash ups are quick and easy, using visual drag-and-drop tools.  (DOWNLOAD)

NetMRI -- Take Control of Network Configurations and Changes by Netcordia September 2009 - (Free Research) Network change is the number one cause of performance related issues. NetMRI helps reduce cost by automating network change, improve service quality by managing network configurations and mitigate risk by ensuring a compliant network. Check out this free trial download to learn more.  (TRIAL SOFTWARE)

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