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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Foglight - Application Management to Unify IT and the Business by Dell Software.
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From Development to Production: Streamlining SharePoint Deployment with DocAve® Deployment Manager by AvePoint, Inc.

June 01, 2009 - (Free Research)
This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances. 
(WHITE PAPER) READ ABSTRACT |

From Development to Production: Streamlining SharePoint Deployment with DocAve® Deployment Manager by AvePoint, Inc.

March 06, 2009 - (Free Research)
This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances. 
(WHITE PAPER) READ ABSTRACT |

HP Converged Storage: Storage Built for the Cloud Era by HP & Intel®

November 14, 2013 - (Free Research)
In order to make the most out of recent technological advances in cloud computing, you need an environment that supports a hybrid service delivery strategy. 
(WHITE PAPER) READ ABSTRACT |

10 Simple Steps to ITIL Network Compliance by Netcordia

December 18, 2007 - (Free Research)
Vendors of all kinds are marketing their products as ITIL-compliant, and many are, to some degree or another. But only a few clearly stand out because of their ability to make ITIL compliance much easier and more cost-effective on an ongoing basis. Read on to learn how Netcordia stays at the top of this short list of vendors. 
(WHITE PAPER) READ ABSTRACT |

Virtualizing Mission-Critical Apps by SearchServerVirtualization

April 29, 2013 - (Free Research)
In this expert resource, learn the crucial steps to take to avoid performance and availability roadblocks when virtualizing your mission-critical applications to ensure the best possible service delivery. 
(EBOOK) READ ABSTRACT |

Hybrid IT Service Management by FrontRange Solutions Inc.

June 28, 2013 - (Free Research)
This brief, two minute video will teach you about a single-platform IT service management (ITSM) solution that provides flexible deployment options, reduces IT costs, improves service delivery, and more. 
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The Shortcut Guide to Assuring Website Performance through External Web Monitoring by Neustar®

October 15, 2010 - (Free Research)
Businesses have become dependent on Web sites and RIAs. As dependency increases, so does the complexity of Web site systems and expectations on service delivery. This book offers a detailed look at external monitoring, how to leverage monitoring to protect your brand and a roadmap for implementing and maintaining an external monitoring process. 
(EBOOK) READ ABSTRACT |

Launch a Cloud From Virtualized Infrastructure by Dell, Inc. and Intel®

January 03, 2014 - (Free Research)
This resource details a five step process for creating a private cloud. 
(WHITE PAPER) READ ABSTRACT |

5 steps for successfully reaching the private cloud by Dell, Inc. and Intel®

January 03, 2014 - (Free Research)
This exclusive resource offers five steps for reaching the private cloud to help you maximize the technology. 
(RESOURCE) READ ABSTRACT |

Fast, Secure Apps for Remote Engineers by Dell, Inc. and Intel®

February 21, 2014 - (Free Research)
This case-study explains how a large-scale, global research and engineering organization used VDI to centralize their infrastructure in order to provide seamless and secure access to high-performance apps, including intensive electronic design automation (EDA) applications. 
(WHITE PAPER) READ ABSTRACT |

Dell's Marius Haas on Dell's new Active Infrastructure solution by Dell, Inc. and Intel®

October 18, 2012 - (Free Research)
In this informative video, learn about a robust, automated, converged data center infrastructure that enables businesses of all sizes to realize the value of hyperscale computing. This infrastructure combines servers, storage and networking tools to automate key tasks and streamline business process. 
(VIDEO) READ ABSTRACT |

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software

February 06, 2012 - (Free Research)
Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP. 
(EGUIDE) READ ABSTRACT |

Roadmap for Effective Performance Monitoring at a Reduced Cost by Neustar®

February 11, 2010 - (Free Research)
This document provides a roadmap for web delivery teams to reduce operational expenditures, and shows how to improve the effectiveness of critical information required for decision-making for Internet services. 
(WHITE PAPER) READ ABSTRACT |

eBook: HP IT Service Management - Optimizing Service Lifecycle Delivery and Cost by HP

October 28, 2009 - (Free Research)
Many IT professionals are looking to IT Service Management (ITSM) to deliver quality IT services that meet the needs of the business under these tough conditions. Regardless of the size of your business, you can deliver superior service quality to your business with the HP approach to ITSM and the HP software and services that support it. 
(EBOOK) READ ABSTRACT |

Gartner: What CIOs should know about cloud‑based customer service by ComputerWeekly.com

November 25, 2013 - (Free Research)
IT leaders and managers of customer support need to understand the limits of cloud-based CRM customer service and support software solutions, writes Michael Maoz, vice-president and distinguished analyst at Gartner. 
(ANALYST BRIEF) READ ABSTRACT |

Computer Weekly 11 October 2011: Download this week's issue of the UK's leading technology publication, featuring the latest news, analysis and opinion on the big trends in IT by ComputerWeekly.com

October 11, 2011 - (Free Research)
In this week's Computer Weekly, we find out how mainframe technology that was meant to be dead and buried is finding innovative new applications. We analyse the challenges facing the government's largest deployment of agile software development, and our Buyer's Guide highlights the firms making the most of social media. Download the new issue now. 
(EZINE) READ ABSTRACT |

Enable an efficient and agile data center infrastructure with Dell by Dell, Inc. and Intel®

October 18, 2012 - (Free Research)
Check out this brief video to explore the key benefits of a converged infrastructure, and learn about an alternative to converged IT that offers the advantages without the trade-offs. Watch now to learn how these tools can improve data center agility and efficiency while existing within your current data center architecture. 
(VIDEO) READ ABSTRACT |

Guidebook:  Oracle Cloud Services by ComputerWeekly.com

May 10, 2012 - (Free Research)
This independent report from analysts, Nucleus Research offers a critical assessment of Oracle’s Cloud Services. 
(ANALYST REPORT) READ ABSTRACT |

SL Enterprise RTView for Operational and Strategic Dashboards by SL Corporation

February 2008 - (Free Research)
SL Enterprise RTView is a business information delivery platform that is used by IT Managers to rapidly configure, deploy, maintain and extend real-time and other critical enterprise information systems. 
(WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects

crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com. 
(SOFTWARE PRODUCT)

Next-Generation CRM: Driving Productivity with End-to-End Cloud Services by Microsoft

October 2011 - (Free Research)
The newest wave of customer relationship management (CRM) applications will leverage the power of cloud computing to offer delivery models, including services being called and delivered within the application. Access this report from IDC to explore the future of CRM application delivery. 
(WHITE PAPER) READ ABSTRACT |

Optimizing the application testing of your Siebel CRM environment by HP and Infosys

August 2008 - (Free Research)
Infosys and HP invite you to join us for a webcast on September 10th at 3:00 EDT on the topic, Optimizing the application testing of your Siebel CRM environment with the "Siebel Business Process Testing (BPT) Accelerator," developed by Infosys and HP. 
(WEBCAST) READ ABSTRACT |

GoToAssist Corporate - Remote Support Made Easy™ by GoToAssist

July 2010 - (Free Research)
Citrix® GoToAssist® Corporate™ is a comprehensive and secure remote support solution that helps businesses increase revenue and reduce costs while improving customer satisfaction and problem resolution times. Continue reading this product overview to learn more. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory. 
(SOFTWARE PRODUCT)

BIG-IP Local Traffic Manager by F5 Networks

The BIG-IP® Local Traffic Manager is an application delivery networking system that provides the most intelligent and adaptable solution to secure, optimize, and deliver applications, enabling organizations to effectively and competitively run their business 
(HARDWARE PRODUCT)

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