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Maryland Government Agency Case Study: Growing Beyond the Limits by Dell, Inc.

October 01, 2008 - (Free Research)
In this case study, you'll learn how a Maryland government agency responds to user needs faster thanks to a server and storage virtualization solution from Dell. 
(CASE STUDY) READ ABSTRACT |

Johns Hopkins Bloomberg School of Public Health: Leading Public Health Authority Adopts Security Enhancing Remote Access Solution by Citrix Online - GotoMyPC

January 2004 - (Free Research)
Johns Hopkins Bloomberg School of Public Health is an international authority on public health and GoToMyPC Corporate provides the school with secure, easy-to-use remote access to the desktop for faculty and staff members working remotely. 
(CASE STUDY) READ ABSTRACT |

Security for a Faster World - Issue 2 2012 by Hewlett-Packard Limited

April 2014 - (Free Research)
In this issue of "Security for a Faster World", experts examine the fundamental security challenges faced by IT, especially the vulnerability and compliance issues related to cloud computing and mobile management. They also provide an explanation of the key steps organisations need to take in order to keep their IT infrastructure safe from harm. 
(WHITE PAPER) READ ABSTRACT |

Security for a Faster World - Issue 1 2012 by Hewlett-Packard Limited

April 2014 - (Free Research)
This issue of “Security for a Faster World” takes a look at the kind of attacks being perpetrated against today’s businesses, including hacktivist attacks and advanced persistent threats (APTs) and examines the practices and technologies these organisations can use to keep themselves secure. 
(WHITE PAPER) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Magic Quadrant for WAN Optimization by Riverbed Technology, Inc.

March 2014 - (Free Research)
For the 7th year in a row, Riverbed is in the "Leaders" Quadrant of the 2014 Magic Quadrant for WAN Optimization Controllers. In this report, Gartner evaluates vendors based on their ability to execute and completeness of vision. 
(ANALYST REPORT) READ ABSTRACT |

Network Evolution – April 2014 by SearchNetworking.com

April 2014 - (Free Research)
In this issue of Network Evolution, find out how APM vendors are focusing on network visibility. We also explore 802.11ac's bandwidth demands and video conferencing drivers. 
(EZINE) READ ABSTRACT |

The Customer Service Balancing Act by Jive Software

July 2013 - (Free Research)
Access this helpful resource to discover a customer service technology that provides complete integration of all your customer communication channels so that you can achieve a unified view of customer interactions. Read on to discover how this peer-based strategy can cut costs while enhancing customer service by reading now! 
(WHITE PAPER) READ ABSTRACT |

Key tips to develop better content by Jive Software

July 2013 - (Free Research)
Do you want to improve your content? Today, the right content can set your business apart from its competitors. View this resource to learn more about how to improve your content marketing. It outlines 5 key asset development challenges and how social collaboration can help you master them. 
(WHITE PAPER) READ ABSTRACT |

Four Reasons Why Proactive Customer Care Means Customer Loyalty by Aspect

April 2013 - (Free Research)
This resource counts down four key reasons that proactive customer care makes good business sense, and examines how this strategy can transform your contact center into a customer loyalty center. Also inside, find key tips to help you get started. 
(WHITE PAPER) READ ABSTRACT |

Case study: How CVS/Pharmacy found customer service success by Aspect

July 2013 - (Free Research)
This case study reveals how a unified contact center platform enabled CVS/Pharmacy – the nation's largest retail pharmacy chain – to successfully meet its multichannel customer service objectives. 
(CASE STUDY) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

2013 RSA Archer GRC Summit: Key Findings by RSA, The Security Division of EMC

September 2013 - (Free Research)
View this white paper for the top findings from last year's  governance, risk, and compliance (GRC) forum to learn what latest trends you should consider for your strategy. 
(WHITE PAPER) READ ABSTRACT |

The RSA GRC Reference Architecture by RSA, The Security Division of EMC

June 2013 - (Free Research)
With businesses continue to focus on governance, risk and compliance (GRC), IT professionals have to maintain efficient security policies. This in-depth white paper outlines the importance of a GRC policy and how it can help your business. 
(WHITE PAPER) READ ABSTRACT |

Cisco: Scaling Application Vulnerability Management Across the Enterprise by IBM

February 2013 - (Free Research)
This case study reveals the solution that one organization chose to help improve application security testing efficiencies at a reduced cost. 
(WHITE PAPER) READ ABSTRACT |

2013 MarketScope Report for Web Access Management by IBM

November 2013 - (Free Research)
This Gartner MarketScope report compares the top Web access management (WAM) vendors on the market today to help you decide which product will best fit your business needs. 
(ANALYST REPORT) READ ABSTRACT |

Gartner Magic Quadrant for Corporate Performance Management Suites by IBM

January 2014 - (Free Research)
Access the following extensive comparative report from Gartner that compares top CPM vendors. Uncover the strengths, cautions, as well as other relevant evaluation criterion to ensure that your next move to a CPM solution is the right one. 
(WHITE PAPER) READ ABSTRACT |

Providing effective endpoint management at the lowest total cost by IBM

April 2011 - (Free Research)
Endpoint management technologies ensure that servers, workstations, laptops, mobile devices, and virtually any other network-connected device are kept up-to-date and correctly configured. Read on to investigate the total cost of ownership, or TCO, of an endpoint management investment. 
(WHITE PAPER) READ ABSTRACT |

PPM: What's the ROI? by CA Technologies.

August 2012 - (Free Research)
This informative white paper offers an in-depth look at the benefits and ROI of one PPM suite that combines project, resource, and financial management with comprehensive portfolio analysis and assessment. Read now to view an example business case, and discover the benefits this technology could offer you. 
(WHITE PAPER) READ ABSTRACT |

Unlock the Mystery of Effective Strategic Planning by CA Technologies.

January 2014 - (Free Research)
This informative infographic illustrates four key tips to more effective planning, and introduces a project portfolio management (PPM) suite that gives you the capabilities and best practices you need to optimize PPM and make more strategic investments. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Mobility Management: Going from Good To Great: Podcast by CA Technologies.

March 2014 - (Free Research)
This crucial podcast thoroughly examines enterprise mobility management (EMM) and its central role in the BYOD age. 
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Enterprise Mobility Management: Going from Good To Great by CA Technologies.

March 2014 - (Free Research)
This expert webcast thoroughly examines enterprise mobility management (EMM) and its central role in the BYOD age. Join expert Jack Madden as he discusses the ins-and-outs of effective management and what you can do to ensure a successful, efficient, and productive mobile environment. 
(WEBCAST) READ ABSTRACT |

Rethinking Enterprise Mobility: The Way It Should Be by CA Technologies.

March 2014 - (Free Research)
In this expert webcast, mobility expert Jack Madden takes and in-depth look at mobile management, discussing the critical role management plays in all aspects of the mobile environment and examining some of the most effective strategies and solutions are available to you. 
(WEBCAST) READ ABSTRACT |

Security Considerations When Undergoing a Network Refresh by Hewlett-Packard Company

April 2014 - (Free Research)
This informative paper discusses crucial considerations you need to keep in mind when undergoing a network refresh, outlining the impact that emerging technologies will have on network and security management, along with what you can do to ensure that your network is high-performance and secure. 
(WHITE PAPER) READ ABSTRACT |

Third Party Applications: A Chink in Your Armour by Lumension

April 2014 - (Free Research)
This webcast sheds light on the prevalence of third party application vulnerabilities. View now for key tips from industry leaders on how to reduce these risks with optimum patch management. 
(WEBCAST) READ ABSTRACT |

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