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SAP® Customer Care and Billing Solutions for a Changed and Challenging Utility Environment by SAP AG

January 23, 2009 - (Free Research)
The customer care and billing functionality in SAP for Utilities provides billing for routine retail service and complex billing for commercial and industrial accounts, flat-rate billing for unmetered energy and nonenergy products. 
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Top 3 Essential Elements of Information Security in SaaS Solutions by Esker Inc.

July 17, 2009 - (Free Research)
This paper outlines key aspects of information security companies should look for in SaaS solutions to protect information and ensure business success, focusing on three essential elements instrumental to achieving this goal: data privacy, access control and business continuity. 
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Implementing Robust Change Management by SearchSecurity.com

October 27, 2009 - (Free Research)
Change management: Information security professionals have been known to cringe when they hear these words. But the change management process doesn't have to be as complicated as it might seem. 
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Bloor white paper: The Importance of an Information Strategy by IBM

December 11, 2008 - (Free Research)
In this paper we will discuss what an Information Strategy is, why it is important, and what it takes to build one. We will also consider IBM's Information Agenda, that company's approach to assisting in the development of an Information Strategy. 
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IT Governance in an IBM Lotus Software Environment by Sherpa Software

January 16, 2009 - (Free Research)
This document describes concepts and definitions for governance, elements of governance, distinguishing myth from reality, approaches that go beyond "just good enough", control frameworks etc. 
(IT BRIEFING) READ ABSTRACT |

Populating a Data Quality Scorecard with Relevant Metrics by DataFlux Corporation

June 2008 - (Free Research)
Too often, data governance teams rely on existing measurements as the metrics used to populate a data quality scorecard. But without a defined understanding of the relationship between specific measurement scores and the business's success criteria.. 
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Blackberry Solution Increases Customer Service for Corporate Real Estate Company by BlackBerry

February 2009 - (Free Research)
J.J. Barnicke's sales people needed instant access to corporate property information to better serve clients and speed up sales cycles. They also needed wireless access to CRM data This case study explains how J.J. Barnicke is using BlackBerry and the sales force solution to access CRM information about clients. 
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Fact or Fiction: Debunking the Top 5 Misconceptions about Data Protection by Lumension

March 2008 - (Free Research)
Check out this white paper to learn about the top 5 misconceptions about data protection and how your company can effectively address them to increase the security of its information assets. 
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Taking Network Configuration and Change Management to the Next Level by Dorado Software

October 2009 - (Free Research)
This E-guide addresses configuration and change management in a partially virtual environment. Topics include: reporting on and managing virtual servers, the effects of physical changes on servers, how to extend change management processes like ITIL to cover the SAN, and handling human problems between the networking, datacenter, and storage teams. 
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Better Data Management brings Competitive Advantage by IBM

September 2009 - (Free Research)
This on-demand webcast discusses how data growth, test data management, data privacy and other information management solutions can create the opportunity for companies to make IT their competitive differentiator. 
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Intelligent Defense: SIMs for Threat Management by Q1 Labs

November 2009 - (Free Research)
Learn about security information management systems (SIMs) and how they support a security information lifecycle of collection, alerting, reporting, and forensics. 
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Identity and Information Security Integration by Courion Corporation

September 2009 - (Free Research)
In the past, identity management and information security solutions were often procured, implemented, and managed independently with different tools, processes, and organizational units. This separation is quickly becoming a thing of the past. Why? Read this white paper for the answer. 
(WHITE PAPER) READ ABSTRACT |

How Effective Email Management Helps Solve IT Challenges by Iron Mountain Digital

September 2009 - (Free Research)
How long could your company survive if email suddenly stopped? This webcast presents how Iron Mountain's Total Email Management Suit can give you more control over corporate email, while cutting costs and complexity and reducing risks. 
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Driving Efficiency Within your Data Center: Reduce costs by reducing duplicate data by Data Domain

July 2009 - (Free Research)
This presentation transcript features Brian Babineau, senior analyst with the Enterprise Strategy Group. Today Badineau would like to talk to you a little bit about driving efficiency within your data center and how you can reduce cost by reducing the amount of duplicate data that maybe in your environment. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Making Sense of Archiving by QStar Technologies, Inc.

December 2009 - (Free Research)
This videocast gives an in-depth explanation of archiving practices, and explains how various approaches can maximize specific areas of archiving, from eDiscovery optimization to meeting compliance regulations. 
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15 Minute Guide To Case Management by EMC Corporation

November 2009 - (Free Research)
In 15 minutes we'll discuss case management, explain why it's important, suggest how it enables connected government, touch on how it can be applied across a variety of case types, discuss the components of a case management solution, and offer deployment guides and suggestions. 
(WHITE PAPER) READ ABSTRACT |

SQL Server 2008 Dynamic Duo: Management Views and Functions by Global Knowledge

September 2009 - (Free Research)
Dynamic management views and functions were extraordinary additions to SQL 2005, and they have only improved in function and increased in number in SQL 2008. This white paper will explore a few of their capabilities and give examples as to how they can ease the workload of a database administrator. 
(WHITE PAPER) READ ABSTRACT |

Dynamic Infrastructure in Action: Reducing Costs While Increasing Value by IBM

October 2009 - (Free Research)
Learn how IBM can help you deliver superior business and information technology services with agility and speed. Hear from IBM and our clients who are taking the next step to create their own dynamic infrastructures. 
(WEBCAST) READ ABSTRACT |

Business Solutions: The Payment Card Industry Data Security Standard by CDW Corporation

November 2008 - (Free Research)
This brief document provides a listing of the six primary objectives for companies to meet in order to comply with the Payment Card Industry Data Security Standard (PCI DSS). 
(WHITE PAPER) READ ABSTRACT |

BI for Business Users: How IT Can Make Business Intelligence Easy for Everyone by IBM

April 2009 - (Free Research)
Today, the latest BI solutions put the power of advanced business intelligence into the hands of more people throughout the organization - improving the speed and accuracy of decision-making from top to bottom. Knowing your business, market, customers, and competition is critical for any organization. Read this for more... 
(WHITE PAPER) READ ABSTRACT |

East Carolina University registers cost savings with EMC information infrastructure – IT consolidation postpones costly data center expansion by EMC Corporation

December 2009 - (Free Research)
As 27,000 students and 7,000 faculty and administrators expanded their use of e-mail, online research, distance learing, and other online functions, ECU’s information storage had doubled annually for three years in a row. ECU engaged EMC® Global Services to help them virtualize, consolidate, and upgrade its information infrastructure. 
(CASE STUDY) READ ABSTRACT |

Guidance for Best Practices in Information Security and IT Audit by Symantec Corporation

September 2009 - (Free Research)
This report covers benchmarked practices within information security and IT audit functions across more than 3,000 organizations that are directly related to better operational and financial outcomes, for managing the integrity of information, compliance with regulatory audit, and business risks related to IT users. 
(WHITE PAPER) READ ABSTRACT |

Data Quality: A Survival Guide For Marketing by SAP AG

June 2009 - (Free Research)
Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework. 
(WHITE PAPER) READ ABSTRACT |

How to Choose the Right Programmable Logic Controller (PLC) for Your Industrial Automation Application by AutomationDirect

May 2008 - (Free Research)
This worksheet is intended to function as a checklist of the most important areas to consider when researching a Programmable Logic Controller (PLC). 
(WHITE PAPER) READ ABSTRACT |

The Value of Refreshing Your Core Information Technology by IBM

December 2009 - (Free Research)
Upgrading the function and speed of your JD Edwards applications creates business value. How can you estimate the ROI for your specifications? This tool makes the first steps very easy. 
(ASSESSMENT TOOL) READ ABSTRACT |

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