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How to tackle risk taxonomy by ComputerWeekly.com November 25, 2010 - (Free Research) This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available.  (WHITE PAPER) READ ABSTRACT |

Benchmarking in the contact center: Tips for managing what you measure by Avaya December 31, 2010 - (Free Research) Benchmarking projects are a great way for contact center organizations to improve their operations in order to reconcile competing demands from customers and the business. Read this white paper to learn best practices for executing a successful contact center benchmarking project.  (WHITE PAPER) READ ABSTRACT |

Getting Started: A Manager's Guide to Implementing Capacity Management by TeamQuest Corporation (E-mail this company) October 12, 2011 - (Free Research) Many IT departments have chosen to throw hardware at performance and capacity problems. In the past, that approach has worked, however times and management challenges have changed; demanding a different approach – capacity management. This guide is designed to help those IT leaders who are now looking to assemble a capacity management approach.  (WHITE PAPER) READ ABSTRACT |

E-Guide: Why your clients should measure their data center energy efficiency by Intel February 14, 2011 - (Free Research) Read this E-Guide to learn more about why measuring data center efficiency is important for your clients and what exactly they should be measuring.  (EGUIDE) READ ABSTRACT |

7 Habits of Highly Successful Surveys by Vovici October 20, 2009 - (Free Research) Understanding your customer is vital to maintaining and improving loyalty. Learn how to measure customer experience so you can build customer loyalty. Download a copy of the latest Vovici whitepaper 'The Customer Satisfaction Survey' to learn how to understand the major customer experience metrics and more!  (WHITE PAPER) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc. March 13, 2009 - (Free Research) This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.  (WHITE PAPER) READ ABSTRACT |

7 Keys to Success for Managing a Business-Critical Cloud with Confidence by Hewlett-Packard Company April 26, 2012 - (Free Research) Need a few tips on how to manage your cloud infrastructure? Here are seven best practices that will keep your business-critical cloud environment up and running.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 27 September 2011: Download the latest issue of the UK's leading technology publication, featuring the news, analysis and opinion that matters to IT decision-makers by ComputerWeekly.com September 27, 2011 - (Free Research) In this week's Computer Weekly, we take an in-depth look at Windows 8 - identifying what new features will be key to business users; and examine the remains of the National Programme for IT and what this means for the future of the NHS. Download the latest issue now.  (EZINE)

Tips on evaluating, deploying and managing in-memory analytics tools by Tableau Software September 15, 2011 - (Free Research) Interested in running queries against data stored in a computer's memory? Read this white paper to learn about in-memory analytics technology and how it can provide much faster analytical performance than traditional business intelligence (BI) tools. Before diving into this type of data analytics, check out this eBook to gain valuable knowledge.  (EBOOK)

The Business Case for Managed DDos Protection by Neustar® November 17, 2011 - (Free Research) This whitepaper provides a snapshot of the evolving DDoS threat, provides guidance on what to look for in a managed DDoS solution and presents a financial cash-flow analysis scenario of an investment in a managed DDoS protection service.  (WHITE PAPER) READ ABSTRACT |

Real-Time Risk Monitoring by Sybase, an SAP company November 02, 2011 - (Free Research) Using a Visual Data Analytics Platform to Monitor and Manage Positions/Exposures in Real-Time Firms that engage in financial trading are exposed to counterparty risk (i.e., credit risk), market risk, and operational risk.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 12 February 2013: Can BlackBerry 10 bridge the business-consumer smartphone divide? by ComputerWeekly.com February 12, 2013 - (Free Research) In this week's Computer Weekly, we look at the new smartphone from BlackBerry – it's designed to please both business and consumer users, but is it enough to save the company? We examine the options for using cloud services for disaster recovery. And IT leaders tell us what they think about the future of the data centre. Read the issue now.  (EZINE) READ ABSTRACT |

Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com March 27, 2012 - (Free Research) This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy.  (EZINE)

E-Book: Log Management for Compliance by SearchSecurity.com & SearchCompliance.com April 20, 2009 - (Free Research) Log management has become an increasingly important part of managing information technology across the enterprise. This E-Book will look at how compliance has changed IT's requirements for log management tools in general, and how the tools continue to evolve to meet security needs as well.  (EBOOK) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.  (SOFTWARE PRODUCT)

Business Analytics: Helping You Put an Informed Foot Forward by SAS Institute Inc. July 30, 2010 - (Free Research) What exactly is business analytics and how can it help? Business analytics is, simply put, the application of analytical techniques to resolve business issues. It provides organizations with a framework for decision making, helping organizations solve complex business problems and more.  (WHITE PAPER) READ ABSTRACT |

Cloud Computing: Business Benefits With Security, Governance and Assurance Perspectives by ISACA December 01, 2009 - (Free Research) This paper clarifies what cloud computing is, identifies the services offered in the cloud, and also examines potential business benefits, risks, and assurance considerations. Read on to learn more about cloud computing from security, governance, and assuarance perspectives.  (WHITE PAPER) READ ABSTRACT |

Oracle Exadata - What Extreme Performance Means For Your Business by Oracle Corporation July 23, 2012 - (Free Research) <p>Watch this webcast to learn how Oracle Exadata provides extreme performance for both data warehousing and online transaction processing applications (OLTP) by making workloads faster, easier to manage, and less expensive.</p>  (WEBCAST) READ ABSTRACT |

E-Book: How to Set Up and Manage a Successful Business Analytics Program by SAS Institute Inc. September 01, 2010 - (Free Research) This e-book includes how-to advice on creating an analytics culture, setting up an analytics team and preparing for an installation of analytics software. In addition, get tips and strategies for building up an organization‘s analytics skill set and supporting analytics professionals.  (EBOOK) READ ABSTRACT |

The Full Team Approach to Managing Requirements by SERENA Software, Inc. February 24, 2011 - (Free Research) Software development teams are often faced with requirements to add new features to an existing code base. For many reasons, this sort of work can entail a lot of risk. This Expert Tip examines mistakes in managing the requirements process and how by looking at requirements from the perspective of all team members, these mistakes can be avoided.  (EGUIDE) READ ABSTRACT |

Computer Weekly 4 October 2011: Download the latest issue of the UK's leading technology publication, with our analysis of the business technology news that matters to IT managers by ComputerWeekly.com October 04, 2011 - (Free Research) In this week's Computer Weekly, transformation. Download the new issue now.  (EZINE)

Agile and ALM Testing Strategies by Micro Focus May 14, 2012 - (Free Research) In this expert resource, you’ll find strategy suggestions on how application lifecycle (ALM) and agile testing and monitoring can help you manage the trade-offs that you can’t see within your applications. Also learn how agile testers can participate in and contribute to requirements analysis.  (EGUIDE) READ ABSTRACT |

Geek Speak: A Technical Analysis of NetFlow, J-Flow, sFlow and IPFIX by SolarWinds, Inc. May 2008 - (Free Research) Have you ever wanted to know more about how network traffic flow protocols like NetFlow, J-Flow, sFlow, and IPFIX work?  (WEBCAST) READ ABSTRACT |

Channel Success Stories: Managed Services Case Study: B Resource by Dell PartnerDirect and Intel December 2008 - (Free Research) This Channel Success Story gives you insight into how B Resource has been able to grow its business without growing its staff, and it provides practical advice and guidance from a company that has achieved spectacular results.  (PODCAST) READ ABSTRACT |

Big Data Analysis: 5 Key Questions for CIOs by CommVault Systems, Inc. November 2012 - (Free Research) This e-guide presents five questions every CIO should consider before they tackle any large-scale data processing initiative. Inside, discover how you can equip yourself with the necessary tools to analyze large-scale data sets to gain a competitive edge in today's dynamic business environment.  (EGUIDE) READ ABSTRACT |

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