The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..
		WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.  (EBOOK) READ ABSTRACT |

Computer Weekly – 16 October 2012: Delivering IT change at Royal Mail by ComputerWeekly.com October 16, 2012 - (Free Research) In this week's Computer Weekly, we talk to Royal Mail CIO Catherine Doran about one of the UK's largest IT transformations. Software suppliers are under fire for the complexity of their licensing policies; we look at the issues. And we examine how to manage suppliers as firms increasingly turn to multiple outsourcing providers. Read the issue now.  (EZINE) READ ABSTRACT |

Maximizing the ROI of procurement technology by Ariba, Inc. November 12, 2010 - (Free Research) Procurement technology brings buyers and sellers together in virtual marketplaces, letting manufacturers aggregate purchases of goods and services to earn volume discounts and negotiate better prices. In this E-Book, experts discuss techniques for managing supplier risk and gaining more control over direct spend on raw materials.  (EBOOK) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com September 14, 2012 - (Free Research) This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012.  (IT BRIEFING) READ ABSTRACT |

Best Practices for Achieving Sustainable Supply Chains by E2open April 09, 2009 - (Free Research) Sustainable and green initiatives are becoming increasingly important in today's business climate, as companies restructure their supply chains to reduce their carbon footprint, while also improving their bottom line. This upcoming webinar sheds light on the move towards sustainable supply chain management.  (WEBCAST) READ ABSTRACT |

Developer Issue Tracker by BlackBerry May 25, 2010 - (Free Research) Through Developer Issue Tracker, BlackBerry® developers can understand what issues exist in the market today, the potential workarounds and timelines for fixing those issues.  (ASSESSMENT TOOL)

Issue Tracking in an Agile Development Environment by CollabNet October 04, 2010 - (Free Research) The term "issue tracking software" is often associated with bug trackers. Yet in software development, the definition of an "issue" is much broader. As more organizations embrace Agile methods for development, they’re turning to agile project management tools to help manage the many issues that arise during the course of a software release cycle.  (WHITE PAPER) READ ABSTRACT |

Moving to Sarbanes-Oxley Compliance in Three Days Using EventTracker by Prism Microsystems Inc. June 2008 - (Free Research) The purpose of this document is to explain how EventTracker can help your organization meet the audit reporting requirements of The Sarbanes-Oxley Act of 2002 (SOX).  (WHITE PAPER) READ ABSTRACT |

JIRA 4.1.2 by Atlassian August 2010 - (Free Research) IT Problem: JIRA provides issue tracking and project tracking for software development teams to improve code quality and the speed of development. Combining a clean interface for organising issues with customisable workflows, JIRA is the perfect fit for your team.  (DOWNLOAD)

CW+: Quocirca Report: Mobile expense management - taking the big picture view by ComputerWeekly.com August 2010 - (Free Research) Managing mobile costs is a challenge for all organisations, especially as responsibilities and budget authority may often sit in several places—IT, finance, personnel, managers and, of course, the employees themselves.  (WHITE PAPER) READ ABSTRACT |

Mobile Expense Management by ComputerWeekly.com April 2013 - (Free Research) Analysts Rob Bamforth and Clive Longbottom advise businesses on ways to manage the cost of mobile communications.  (ANALYST REPORT) READ ABSTRACT |

TUFF SHED Builds Productivity with Tracking Solution by AT&T Corp October 2011 - (Free Research) In this case study discover how TUFF SHED, a leading provider of installed storage buildings and garages, implemented TeleNav Vehicle Tracker™ from AT&T to help the company improve the productivity of its workforce and better monitor its fleet.  (CASE STUDY) READ ABSTRACT |

CW+: How to manage expenses in small and mid-sized businesses by ComputerWeekly.com October 2010 - (Free Research) More than ever, small businesses need to efficiently control costs and optimise cash flow, but how, and what role does automation play in this process?  (WHITE PAPER) READ ABSTRACT |

Using mobile phones to manage mobile workers’ expenses by ComputerWeekly.com November 2010 - (Free Research) The tool of choice to the highly mobile workforce is the  mobile phone. From customer contact and records keeping, through calendaring and scheduling to mapping and news feeds, the  mobile phone is usurping the laptop as the main point of technology for the road warrior.  (WHITE PAPER) READ ABSTRACT |

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc. The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.  (SOFTWARE PRODUCT)

Elementool Bug Tracking Keeps Software Fixes on Course by Elementool, Inc. January 2008 - (Free Research) Can you list all the issues your software team is working on? Can you sort them by severity, priority, features affected, and other criteria? Can you show the histories of all related actions? This article details how Elementool Bug Tracking can help.  (ARTICLE) READ ABSTRACT |

Top Ten Reasons to Automate Operating Expense Controls by ExpenseWatch.com March 2008 - (Free Research) Manual processes are error-prone, time-consuming and costly. Learn the top ten reasons to automate operating expense controls.  (WHITE PAPER) READ ABSTRACT |

NCR 2010 Consumer Research Reveals that Patients Want Self-Service to Better Manage Healthcare Expenses by NCR Corporation September 2010 - (Free Research) Patients seeking greater convenience when paying healthcare bills. New consumer research commissioned by NCR Corporation reveals that patients are increasingly seeking self-service convenience when managing the financial aspects of their healthcare experience. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Automate Spending Controls for Big Savings, a Case Study by ExpenseWatch.com February 2008 - (Free Research) In this case study, learn how one company automated company expense reporting, saving thousands of dollars a year and accelerating the review and approval process.  (CASE STUDY) READ ABSTRACT |

Presentation Transcript: Discover New Revenue Streams - Add Managed Hosting to your Managed Services by Verio February 2010 - (Free Research) In this presentation transcript, join Zeus Kerravala, of the Yankee Group, and Janine Soika, a channel marketing leader from Verio, for a quick discussion that will jumpstart your monthly revenue.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Jumpstart Your Windows Vista Migration With Enteo Client Lifecycle Management From FrontRange Solutions by Centennial-Software July 2008 - (Free Research) This whitepaper serves as a guideline for Vista migration projects, highlights the key challenges and cautions and outlines an ideal approach to successfully migrate to Windows Vista.  (WHITE PAPER) READ ABSTRACT |

Formalizing Operational Governance: Ensuring the Well-managed Enterprise by Vitria Technology, Inc. December 2008 - (Free Research) Operational Governance poses a significant challenge for businesses today, one that has considerable direct and indirect costs. With the advent of Vitria's Operational Governance Solution, a new class of governance is available.  (WHITE PAPER) READ ABSTRACT |

Transitioning to an Information Infrastructure by EMC Corporation August 2008 - (Free Research) EMC helps IT focus on the importance of information and effectively manage it in the face of exponential growth, a dynamic regulatory environment and constantly changing business requirements on increasing revenue and profit.  (WHITE PAPER) READ ABSTRACT |

Address Management Challenges with Prime for Enterprise by Cisco Systems, Inc. January 2012 - (Free Research) Managing your network is never without problems. Discover a solution that can simplify it.  (PRODUCT OVERVIEW) READ ABSTRACT |

Integrated Infrastructure and Performance Management for Virtualized Environments by CA Technologies. April 2009 - (Free Research) Enterprises, government agencies and service providers are increasingly employing virtualized environments to decrease costs, consolidate data center space and reduce environmental impacts. This paper describes a comprehensive set of CA tools for managing virtual environments.  (WHITE PAPER) READ ABSTRACT |

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