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Network Equipment Testing : How to Effectively Manage its Complexity by Fanfare February 2007 - (Free Research) This report examines the people, process and technology supporting network equipment testing. It provides insight on how various companies measure the value testing delivers during release process. Voke. Inc, also provides recommendations on resolving the growing challenges for testing organizations.  (ANALYST REPORT) READ ABSTRACT |

Oracle Business Intelligence Applications Overview by Oracle Corporation January 2011 - (Free Research) This paper explains how Oracle Business Intelligence (BI) Applications are complete, prebuilt BI solutions that deliver intuitive, role-based intelligence for everyone in an organization - from front line employees to senior management - that enable better decisions, actions, and business processes.  (WHITE PAPER) READ ABSTRACT |

2011 BI market study- Trends, tools and top vendors by Actuate January 2012 - (Free Research) Read this white paper to learn why Actuate BIRT outperformed Pentaho and Jaspersoft to secure the leading open source overall ranking and surpassed other open source business intelligence (BI) vendors by a wide margin in this independent market study.  (ANALYST REPORT) READ ABSTRACT |

Smarter Commerce Manufacturing Interactive Guide by IBM January 2012 - (Free Research) Smarter commerce is designed to help companies better integrate and more effectively manage their value chains. It aligns the buy, market, sell and service processes in a way that puts the customer at the center of decisions and actions, which can lead to greater customer loyalty, revenue and profit margin growth.  (VIRTUAL SEMINAR) READ ABSTRACT |

Managing Business Risk in Electronics And Computer Markets: For Sage by Sage Software January 2012 - (Free Research) In this white paper, learn the three serious areas of risk associated with growing small and midsized businesses and best practices for managing the risks and ensuring compliance.  (WHITE PAPER) READ ABSTRACT |

KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time by KnowledgeStorm, Inc (E-mail this company) February 2007 - (Free Research) Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads.  (WHITE PAPER) READ ABSTRACT |

Smartphone market set to expand as vendors vie for position by ComputerWeekly.com November 2010 - (Free Research) The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the  other. Barriers to entry are high for most players, owing to the global nature of the  mobile industry and the consequent financial strength required to enter the market.  (WHITE PAPER) READ ABSTRACT |

crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.  (SOFTWARE PRODUCT)

CW+: MWD Strategic Insight: Understanding your requirements: online communities and team workspaces by ComputerWeekly.com September 2010 - (Free Research) An increasing number of organisations are considering how online communities and team workspaces can help them be more collaborative both internally and externally with customers and partners. If you’re thinking about, or have already started developing a strategy for an online community.  (WHITE PAPER) READ ABSTRACT |

Gartner Magic Quadrant For WCM 2011 by Ektron, Inc. November 2011 - (Free Research) WCM shows the dynamism of a much younger market than its age would suggest. The WCM market continues to grow rapidly, new technologies continue to emerge. Enterprises today expect WCM to do much more than simply manage the content of their websites; they want their websites to optimize interactions with visitors as well.  (WHITE PAPER) READ ABSTRACT |

The mobile print enterprise by ComputerWeekly.com February 2012 - (Free Research) Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.  (ANALYST BRIEF) READ ABSTRACT |

Managing the customer experience across channels -- a manager's guide by Oracle Corporation May 2011 - (Free Research) This eBook explores optimizing and analyzing data collected from each channel and how to apply the findings to a customer experience management (CEM) strategy.  (WHITE PAPER) READ ABSTRACT |

Gain competitive advantage by using Customer Experience Management Solutions to extend brand value by Tealeaf December 2011 - (Free Research) In this podcast, industry expert Rebecca Wettemann discusses how companies can balance customer experiences and brand promotion without creating conflict.  (PODCAST) READ ABSTRACT |

BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc. January 2011 - (Free Research) CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.  (WHITE PAPER) READ ABSTRACT |

Video: LotusLive Suite by IBM January 2012 - (Free Research) Watch this videocast to learn how IBM LotusLive provides a secure, robust and integrated communication environment to help you manage email, projects, remote teams and global clients. Take advantage of these collaborative tools so your employees can be more productive — regardless of device or geographic location.  (VIDEOCAST) READ ABSTRACT |

Securing the Rise of the Mobile Apps Market by VeriSign EMEA June 2011 - (Free Research) The emergence of mobile applications has fundamentally changed the way that millions of people around the world work, play, and communicate. Users can now download every type of application imaginable – from games, to maps, to movie and TV shows, to apps that will turn a device into a flashlight, and more – directly to their smart phones...  (WHITE PAPER) READ ABSTRACT |

Optimizing the Order-to-Cash Process: Managing Documents throughout the Process by Dolphin October 2009 - (Free Research) This paper examines an array of solutions for SAP customers to optimize the Order-to-Cash processes in ways that contain costs and achieve optimum organizational efficiency, high customer retention and successful cash management.  (WHITE PAPER) READ ABSTRACT |

Rethinking Managed Print Services (MPS) by ComputerWeekly.com November 2011 - (Free Research) This paper from Quocirca outlines the need for Managed Print Services (MPS)  and why organisations that are operating a heterogeneous print environment should consider an independent MPS provider to proactively manage and transform their print infrastructure.  (ANALYST REPORT)

CW+: Quocrica report: Managed hosting in Europe by ComputerWeekly.com September 2010 - (Free Research) The term “managed hosting” describes the provision of a ready to use IT stack including hardware and infrastructure software for thedeployment of applications.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company) May 2005 - (Free Research) Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.  (WEBCAST) READ ABSTRACT |

The Customer Loyalty Conundrum by SAP America, Inc. September 2010 - (Free Research) In 2011, Forrester Consulting conducted a study to find out how customer loyalty decision-makers define and execute customer loyalty. Read this study to find Forrester's analysis of how loyalty decision-makers currently use customer data, technology, and analytics to manage customer loyalty programs.  (WHITE PAPER) READ ABSTRACT |

Case Study: Financial services firm gets fast ROI on backup solution by Peer Software January 2012 - (Free Research) Entrusted with managing massive volumes of data, Santa Fe Partner's small IT staff knows the importance of security and data availability. Recently, they were looking for a file synchronization tool that would help the company manage market and transactional data as well as allow data transfer for DR. Read on to learn about the solution they chose.  (CASE STUDY) READ ABSTRACT |

Three Steps To Strategic Planning Excellence In Wholesale Distribution Companies by SAP America, Inc. January 2012 - (Free Research) This paper outlines a set of core analytics customized for wholesaler-distributors.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Business Intelligence Programs in Mid Market Organizations by SAP America, Inc. May 2011 - (Free Research) This eBook is designed for IT and business professionals as well as business executives involved in BI decisions. It will give readers practical information on how to avoid problems and create successful BI programs in small and medium-sized businesses.  (EBOOK) READ ABSTRACT |

Enterprise Cloud Services for Manufacturing by SunGard Availability Services January 2012 - (Free Research) To remain competitive in a global market, manufacturers have begun to outsource IT processes ranging from vendor-managed inventory to hosted ERP systems. However, the first step is choosing a reliable provider. Access this paper to explore a fully managed, IaaS solution that guarantees unmatched reliability, security and infrastructure.  (WHITE PAPER) READ ABSTRACT |

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