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Key Issues in Messaging Archiving by Sunbelt Software. September 2008 - (Free Research) This document describes key issues in the archiving industry, including some of the reasons for archiving messages and some of the drivers in the industry.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Five BI Success Factors for the Midsize Organization: Tactical Guidelines for Effective BI Deployment - Featuring Research from Gartner by Cognos, an IBM Company September 2008 - (Free Research) This new issue paper from Cognos, an IBM company, features research from Gartner highlighting the five BI success factors for the midsize organization, including tactical guidelines for effective BI deployment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Presentation Transcript: Is Your Infrastructure Ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) This paper highlights research from IDC Senior Research Analyst Nora Freedman and advice on what needs to happen before you start the UC journey. It takes a closer look at what's involved in making sure your infrastructure meets the basic requirements.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Customer Service in SMBs through Collaborative Tools by Cisco Systems, Inc February 2008 - (Free Research) Employees at SMBs have the same need to collaborate as larger businesses. Advanced collaboration tools have become more affordable, easier to use, and easier to deploy and maintain. Learn how collaboration tools can help your business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Is Your Infrastructure Ready for Unified Communications? by Hewlett-Packard Company June 2008 - (Free Research) Join us for this informative Webcast and take a closer look at what's involved in making sure your infrastructure meets the basic requirements for Unified Communications.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Gartner Research Note: Revisiting vPro for Corporate Purchases by Intel Corporation. July 2008 - (Free Research) Intel has positioned vPro as an offering that can assist with out-of-band management, making it possible to do remote support of PCs without a working OS environment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Multilingual Communications as a Business Imperative: Why Organizations Need to Optimize the Global Content Value Chain by SiteCore August 2008 - (Free Research) This paper describes the current state of content globalization and the challenges facing companies who are impacted by new business mandates for improved multilingual communications.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Visible Supply Chain: Ensuring End-to-End Optimization by Epicor Software Corporation. February 2008 - (Free Research) Supply chain visibility enables you to know the location and status of physical components moved from suppliers to customers. Learn characteristics of a visible supply chain, why it is important and technology that can deliver ROI to your business.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Best Practices for Managing Inventory at the Network Level by Epicor Software Corporation. July 2008 - (Free Research) This webcast covers the benefits of managing inventory at a network level, include mitigating transportation time, costs, and capacity constraints.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Research Listing: Executive Dashboards by Actuate Corporation. May 2008 - (Free Research) This whitepaper analyzes the importance of executive dashboards. The steps to build an executive dashboard are discussed as well as the target audience and types of information that should be presented in the project.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Ventana Research - Aligning Business and IT to Improve Performance on SAP by Cognos, an IBM Company September 2008 - (Free Research) Improving business performance is a goal that cannot be realized without mutual cooperation and alignment between business and IT.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How to Disappoint Your HIPAA Auditors and Gain the Respect of Your Board of Directors by CertifiedMail.com. October 2008 - (Free Research) One of the consequences of HIPAA is that it makes all kinds of medical research more difficult that's because people are more reluctant to participate as subjects and it is more difficult to reach the right people to request their participation.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Why Companies Fail: And the Information Imperatives to Help Ensure Survivability by Kalido June 2008 - (Free Research) Companies are failing at an unprecedented rate. Read this paper to learn how Kalido’s Active Information Management software can help companies accommodate the kinds of information required to stave off failure.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The IT Skinny on Lean Manufacturing by Info-Tech Research December 2004 - (Paid) Improving your company's manufacturing & business processes is not simply an option in today's global marketplace - it's a requirement. Investigate the opportunities that Lean Manufacturing (LM) can bring to your manufacturing environment, and understand the role/responsibilities of the IT department to achieve and sustain manufacturing excellence.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Forrester Research: Heightened Competition Triggers Out-of-the-Box and SaaS ERP Offerings by Oracle Corporation. March 2008 - (Free Research) This whitepaper addresses trends in Enterprie Resource Planning improvements as well as business needs and strengths to assess during vendor selection. Gain insight into the software as a service (SaaS) market and the results from heightened competition.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Making IT Invisible: NetApp Storage for Virtual Server Environments by NetApp August 2008 - (Free Research) Server virtualization provides liquidity to IT by delivering improved hardware utilization, physical server consolidation, increased availability and lower data center operating costs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Cool Vendors in Data Protection by Diligent Technologies Corporation. April 2008 - (Free Research) IT directors and storage administrators will be interested in this research that details five disk-based data protection solutions from emerging data protection vendors.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Security and Auditing: An Eight Step Guide by Info-Tech Research December 2004 - (Free Research) Conducting a security audit of your IT policies, procedures, and infrastructure is a critical first step in securing your enterprise. Make Fort Knox jealous -- use this A to Z guide to make your IT practice ironclad.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

The Spirit of Innovation by AT&T Corp October 2008 - (Free Research) Overall, this survey results reflect an innovative spirit with a bias toward spending on tried-and-true technologies and a more discerning eye toward entrepreneurial ones.  (WHITE PAPER) GO TO WHITE PAPER

Aberdeen Report: Making Money via Mobile Field Services by Astea International Inc. (E-mail this company) November 2007 - (Free Research) Aberdeen’s research shows that field service organizations must deal with increasing customer demand for faster service resolution and escalating costs as top market pressures. To address both areas, organizations are leveraging automation and mobile solutions to improve workforce productivity and capture more accurate service information.  (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

Increase First Contact Resolution: The Key to Superior Support by Citrix Online-GotoAssist July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Midmarket ERP software evaluation tips by Infor. September 2008 - (Free Research) In this podcast, get expert tips and advice from Jim Shepard, senior vice president of research for AMR Research. Find out how to narrow down the options, and learn what to do (and what not to do) to effectively evaluate midmarket ERP software.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Storage-as-a-Service: Eliminating the Storage Dilemma by Iron Mountain Digital August 2008 - (Free Research) This Videocast examines how many forward-thinking CIOs are using Storage-as-a-Service solutions to free up IT resources as well as to offload the complexity of capturing, storing and protecting critical enterprise data.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Increasing Business Agility with Unified Communications by Accela Communications September 2008 - (Free Research) Join these experts and your colleagues today for an informative and timely discussion and learn the ins and outs of unified communications and how your organization can benefit.  (VIDEOCAST) READ ABSTRACT | GO TO VIDEOCAST

Software-as-a-Service: A Comprehensive Look at the Total Cost of Ownership of Software Applications by Cisco Systems, Inc September 2008 - (Free Research) This whitepaper educates end-users and decision makers on Software-as-a-Service (SaaS). Learn how it differs from traditional software, and what the key benefits are when deploying SaaS applications. It also looks at Total Cost of Ownership (TCO).  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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