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Foglight - Application Management to Unify IT and the Business by Dell Software.
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Automotive Repair Shop Increases Productivity and Improves Customer Service by Cisco Systems, Inc.

June 2008 - (Free Research)
In this case study, read how Seyfer Automotive implemented a new communications system freed up 30 minutes daily for the service manager, resulting in one to two additional daily repair jobs worth US$200 to $US400. 
(VIDEOCAST)

Mind the Gap: CISOs Work to Narrow the Breach-to-Detection Gap for Better Security by Tripwire, Inc.

February 2011 - (Free Research)
Compliance is indeed a conscientious effort toward securing corpo­rate assets. IT organizations have committed much time and money to the cause. Despite security breaches still happening many still fly under the radar. This paper outlines what precautions need to be taken to avoid future security breaches. 
(WHITE PAPER) READ ABSTRACT |

ipMonitor by SolarWinds, Inc.

May 2008 - (Free Research)
Searchnetworking.com 2008 Product Leadership Award Winner, ipMonitor, delivers out-of-the-box availability monitoring ideal for environments with less than 500 network devices. 
(TRIAL SOFTWARE) READ ABSTRACT |

Channel Success Stories: Managed Services Case Study: B Resource by Dell PartnerDirect and Intel

December 2008 - (Free Research)
This Channel Success Story gives you insight into how B Resource has been able to grow its business without growing its staff, and it provides practical advice and guidance from a company that has achieved spectacular results. 
(PODCAST) READ ABSTRACT |

Protect, Detect, and Correct: What's New in Tripwire Enterprise 8 by Tripwire, Inc.

February 2011 - (Free Research)
Configurations that "drift" from compliance, by the accrual of gradual, sometimes minute changes often lead to exploits, audit failures, and unplanned repair time. Worse still, it takes even more time to bring new, fresh, out-of-the-box servers up to a compliant, audit-passing state—sometimes a half a day or more per machine. 
(DATA SHEET) READ ABSTRACT |

Computer Weekly – 20 November 2012: Inside the £65m datacentre supporting Tesco's online strategy by ComputerWeekly.com

November 2012 - (Free Research)
In this week's Computer Weekly, we visit the £65m datacentre that sits at the heart of Tesco's ambitious online strategy. Government has approved the iPhone for use by Whitehall officials – we assess the risks. And the CIO at British Gas talks about how IT transformed the firm's customer service. Read the issue now. 
(EZINE) READ ABSTRACT |

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc.

September 2008 - (Free Research)
In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives. 
(WHITE PAPER) READ ABSTRACT |

Automating Job Card Generation for Maintenance, Repair and Overhaul by Enigma, Inc.

March 2008 - (Free Research)
Manual job card generation processes significantly hamper maintenance efficiency and accuracy for A, B, C, and D checks alike, directly resulting in lost time, errors, and flight delays. 
(WHITE PAPER) READ ABSTRACT |

We Used to Schedule Repairs, Now We Predict Them by IBM

February 2014 - (Free Research)
Access the following white paper to uncover a solution to the conventional ad hoc approach to system maintenance. Learn about predictive maintenance and how it can detect problems and areas of attention way before it causes your business severe downtime and slowed productive processes. 
(WHITE PAPER) READ ABSTRACT |

Email Recovery & Management Software by Ontrack® PowerControls™ by Kroll Ontrack

Email administrators and other I.T. professionals have access to valuable email recovery and repair solutions from Kroll Ontrack. 
(SOFTWARE PRODUCT)

Dell CompleteCare™ Accidental Damage Service by Dell, Inc.

January 2009 - (Free Research)
Dell offers CompleteCare Accidental Damage Service -- a repair and replacement solution for select systems and peripherals that covers select accidental damage not covered by your Limited Warranty. 
(DATA SHEET) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 2009 - (Free Research)
This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment. 
(WHITE PAPER) READ ABSTRACT |

Top Ten IT Systems Management Pain Points by Kaseya

April 2011 - (Free Research)
Managing the IT infrastructure for small and mid-sizedcompanies is a thankless job. People just don’tunderstand the expertise, time and patience required.Kaseya presents the top ten IT management pain pointsand our solution for making your life easier. 
(WHITE PAPER) READ ABSTRACT |

Fast Delivery of Complex Financial Reports - How Leading CFOs Do It by IBM

November 2011 - (Free Research)
Reporting speed and accuracy are vital today. But it would be wrong to assume that you have to spend more to go faster and do a competent job. This white paper illustrates how some organizations achieved top-tier results in financial reporting and why some did not. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

Modular Systems: The Evolution of Reliability by APC by Schneider Electric

January 2005 - (Free Research)
Modularity is an established technique for organizing and simplifying a complex system. In data centers, modular design has already taken root in new fault-tolerant architectures for servers and storage systems. The mission of this paper is to illustrate how modularity delivers a profound reliability benefit: fault tolerance 
(WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of Lumension Security's Sanctuary by Lumension

September 2007 - (Free Research)
Lumension&#39s Sanctuary Application and Device Control is an IT-driven solution that automatically enforces endpoint security policies. The financial impact of moving from a &#34voluntary&#34 compliance solution to an &#34automatic&#34 one is illustrated 
(WHITE PAPER) READ ABSTRACT |

Panda Cloud Systems Management: Reports Datasheet by Panda Security

July 2013 - (Free Research)
This crucial paper examines a cloud-based IT management solution that provides detailed and measurable reports to justify time spent and show all of the actions you have taking remotely preventing and managing problems. 
(WHITE PAPER) READ ABSTRACT |

A Layered Approach to Securing Remote Maintenance Consoles by Raritan Inc.

January 2008 - (Free Research)
Existing techniques for accessing maintenance consoles are inefficient and leave security holes in the network. Learn how, by deploying a secure console server, maintenance consoles can be secured and the availability of the network improved. 
(WHITE PAPER) READ ABSTRACT |

IBM Solutions for Predictive Maintenance by IBM

February 2014 - (Free Research)
View the following webcast to get a firsthand look at predictive maintenance and how it can detect problems and areas of attention way before it causes your business severe downtime and slowed productive processes. 
(WEBCAST) READ ABSTRACT |

CW+: Quocirca report: Predictive service excellence for printers by ComputerWeekly.com

September 2010 - (Free Research)
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime through automating service alerts, providing proactive toner replenishment and automatic meter reading. 
(WHITE PAPER) READ ABSTRACT |

The Distributed Enterprise by Raritan Inc.

January 2008 - (Free Research)
This paper addresses the added value (in terms of uptime and security) of out-of-band access and control tools for branch offices, and why out-of-band should be considered as a component of branch office networks. 
(WHITE PAPER) READ ABSTRACT |

Automation Makes Perfect: Taking the Time Crunch Out of IT Compliance with Automation by Tripwire, Inc.

August 2010 - (Free Research)
Continuous compliance can help you narrow the gap between identifying compliance vulnerabilities and repairing systems to an audit-passing state. Read this paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. 
(DOWNLOAD)

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