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The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc..
Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more...
>> Discover more offerings from SAP America, Inc..
Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more...
>> Discover more offerings from Cisco Systems, Inc..
WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more...
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The Outsourcing Decision for a Globally Integrated Enterprise: From Commodity Outsourcing to Value Creation by IBM

May 2008 - (Free Research)
The ability to manage operations, expertise and resources more fluidly enables globally integrated enterprises to enter new markets and seize new business opportunities wherever they happen to arise. 
(WHITE PAPER)

Computer Weekly 6 December 2011: Read this week’s issue of the UK’s leading technology publication, featuring news on open data, cyber security and our social media awards by ComputerWeekly.com

December 2011 - (Free Research)
In this week's Computer Weekly, we examine the economic benefits of plans to release more government data for wider re-use by software developers. We announce the winners of our Social Media Awards, and hear what the IT industry thinks of the new UK cyber security strategy. Download the new issue now. 
(EZINE)

Is Your Outsourcing Strategy Under Your Control? by SearchDataCenter.com

October 2013 - (Free Research)
Proactive planning and evaluation can prevent common problems with IT outsourcing providers, keeping your data safe and ensuring your outsourcing venture is cost-effective. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 13 December 2011: Read this week’s special issue announcing the UKtech50 – the 50 most influential people in UK IT. by ComputerWeekly.com

December 2011 - (Free Research)
In this week's special issue of Computer Weekly, we reveal the UKtech50 - our list of the 50 most influential people in UK IT. This year's winner is Mike Lynch, CEO of Autonomy, who talks in an exclusive interview about his hopes for the UK technology industry, and life at HP since the company's 7bn GBP acquisition. Download the new issue now. 
(EZINE) READ ABSTRACT |

Computer Weekly – 19 March 2013: Delivering software development success by ComputerWeekly.com

March 2013 - (Free Research)
In this week's Computer Weekly, we talk to IT leaders about successful software development, and how they combine the best of agile and waterfall methods. Drugs giant AstraZeneca talks about how it changed its outsourcing approach to eliminate past mistakes. And we look at a new social media bank that is shaking up the sector. Read the issue now. 
(EZINE) READ ABSTRACT |

Further IT Spending Cuts Likely in Europe's Public Sector by ComputerWeekly.com

July 2010 - (Free Research)
The UK's June Budget provides a mandate for all government departments to submit their spending review plans before the summer break and reports that it has scheduled the government spending review for October. 
(WHITE PAPER) READ ABSTRACT |

SAP Outsourcing for Mid-Market Companies: A Comparison of Three Leading Providers by itelligence, Inc.

March 2011 - (Free Research)
Running a business on SAP requires that the application be available 7x24, data be secure, and that the application can grow with an organization. The decision to select an outsourcer goes far beyond finding a data center. Read this paper and learn what questions to ask in order to select an outstanding SAP outsourcing provider. 
(WHITE PAPER) READ ABSTRACT |

Expert data center management tips:  consolidating, collocating, or the cloud by SAVVIS

October 2011 - (Free Research)
This expert resource explains the differences between two methods of data center outsourcing management (IaaS and DCaaS). Discover which makes sense for your business, and learn about the pros and cons of collocation, including ensured uptime and increased security. 
(EGUIDE) READ ABSTRACT |

The Match Game: Is Offshoring a Fit for Your Help Desk Outsourcing Strategy? by ABS Associates, Inc.

February 2008 - (Free Research)
Let's examine the pros and cons of each as well as different situations where one or the other is the ideal match for your service desk strategy. 
(WHITE PAPER) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com

September 2012 - (Free Research)
This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012. 
(IT BRIEFING) READ ABSTRACT |

Harvey Nash CIO Survey 2012 by ComputerWeekly.com

May 2012 - (Free Research)
CIOs are more confident of securing technology budget increases than at any time in the last five years, according to the CIO Technology Survey 2012. 
(IT BRIEFING) READ ABSTRACT |

Unlocking Value in Application Outsourcing Relationships by CSC

December 2012 - (Free Research)
In order to combat the challenges of burdening legacy systems, CIOs often look to outsourcing companies for the cost efficiencies they need. But without the right application portfolio management (APM) strategy, those cost savings could be useless. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 19 February 2013: Software Developers in demand by ComputerWeekly.com

February 2013 - (Free Research)
In this week's Computer Weekly, we look at why companies are struggling to attract the right talent for in-house IT. We investigate why CIOs are not happy with Oracle's Fusion strategy. And betting company William Hill tells us how mobile technology has changed the high street bookmaker. Read the issue now. 
(EZINE) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com

April 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly 1 November 2011: Read this week's issue of the UK's leading technology publication, with the latest news, analysis and opinion for IT managers by ComputerWeekly.com

October 2011 - (Free Research)
In this week's Computer Weekly, we examine the IT challenges facing retailers in a world of multi-channel shopping; our latest Buyer's Guide looks at upgrading from Windows XP to Windows 7 as XP approaches the time Microsoft ceases support; and we kick-off this year's search for the most influential people in UK IT. Download the new issue now. 
(EZINE) READ ABSTRACT |

Supplier Management: Five Simple Things Your Organization Can Do to Improve Supplier Performance by Global Knowledge

January 2013 - (Free Research)
If you purchase goods and services from third parties to support your business processes, developing a solid supplier management strategy is crucial to your success. Access this paper to learn 7 features that make up an effective policy, how to use the ITIL to help during your program's creation, and much more. 
(WHITE PAPER) READ ABSTRACT |

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense by Silverpop Systems Inc.

January 2007 - (Free Research)
This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results. 
(WHITE PAPER) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com

March 2010 - (Free Research)
Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010. 
(EZINE)

PCI compliance in the cloud: Can cloud service providers manage PCI? by Hewlett-Packard Company

April 2013 - (Free Research)
Outsourcing credit card processing has emerged as a sensible solution for staying compliant with Payment Card Industry (PCI) demands, as well as a great way to cost-effectively cut down on risk.Read this expert guide to learn how outsourcing can help make life easier with a number of benefits. 
(EGUIDE) READ ABSTRACT |

T-Systems: Flexible Offerings from SAP® Education Boost Expertise While Keeping Costs down by SAP America, Inc.

September 2010 - (Free Research)
This paper explains how T-Systems, an SAP global hosting partner and an outsourcing provider for SAP, turned to SAP Education to create an intensive SAP training course that greatly reduced the need for travel. Read on to learn the business benefits T-Systems has experienced since combining efforts with SAP Education. 
(CASE STUDY) READ ABSTRACT |

Five Reasons Why Hiring A Third-Party Specialist Makes Sense When Securely Disposing Your IT Assets by Iron Mountain

December 2013 - (Free Research)
Access this white paper to unveil the top 5 reasons why organizations should outsource IT asset disposal tasks. Learn how doing so can reduce costs and error, and ensure that economic, legal, and operations mandates are met. 
(WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: IT for SMEs by ComputerWeekly.com

October 2012 - (Free Research)
This 6 page buyers guide for SMEs shows how small businesses can maximise the value of their IT investments. 
(ESSENTIAL GUIDE) READ ABSTRACT |

IT pay and recruitment report: Software houses and consultants by ComputerWeekly.com

January 2011 - (Free Research)
This quarters figures compiled by jobadswatch.co.uk show that during the fourth quarter of 2010 the IT jobs market for permanent staff being recruited by software houses and consultancies is up by 8.1%. The growth in demand for IT staff in this sector shows 27.3% more vacancies being advertised than a year ago. 
(WHITE PAPER) READ ABSTRACT |

The 7 Biggest Mistakes You Can Make in Web Conferences by Citrix Online Go To Meeting

December 2013 - (Free Research)
In this white paper, unveil the top 7 biggest things to avoid when conducting web conferences so that you can efficiently and effectively lead meetings even when online. 
(WHITE PAPER) READ ABSTRACT |

Trends and Changes Affecting Cloud Services by Oracle Corporation

October 2012 - (Free Research)
This document focuses on the trends that are driving decision-making on cloud including the growing connection between cloud, mobility, and data; cloud services governance and integration; and continuing development of cloud ecosystems among vendors. 
(WHITE PAPER) READ ABSTRACT |

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