Telepresence is the best video conferencing available. This Pocket E-Guide explains how telepresence looks, feels and works; identifies key telepresence providers; and provides information to help you determine if an investment in telepresence is right for your organization. 

In a series of three articles, this E-Guide introduces technology from Peer Software – designed to optimize file availability and collaboration across the WAN. 

Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform. 

In this guide, OpenStorage best practices are examined and discussed to assist in eliminating the bottlenecks associated with deployment and functional testing of the solution. 

Data backup is still the No. 1 pain point for storage administrators. The tips in this guide will help you simplify your backup process and put together a reliable backup and recovery plan. 

While there has been much hype around cloud computing, it is critical for executive staff of competitive enterprises to understand and begin planning for internal cloud services. IT executives must own and drive enterprise-wide cloud computing strategies. 

In the vast and complicated virtual desktop ecosystem, finding the right balance of protocols, bandwidth and third-party tools will make it a success in your data center. 

Protecting data that is not in the primary datacenter amplifies all the traditional challenges of backup - either there is not enough bandwidth to accomplish a remote backup in the window available, or the process of handling and shipping tapes is in the hands of non-IT employees. 

Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions. 

No security system will keep your organization absolutely secure. As long as assets exist on the network, you have to assume that some threat exists that is capable of finding and exploiting the vulnerabilities in your security. If it doesn’t exist today, it probably will tomorrow. Read this paper to learn a better way of thinking about security. 

Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this podcast, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more. 

Read this expert E-Guide and learn what CISOs said were their biggest challenges of 2008 and what lies ahead for 2009. Topics covered include the 4 pillars of an information security strategy and how to make security decisions in a way that business units will have added value and can be integrated smoothly along with other enterprise initiatives.