This classroom highlights three main areas where networking pros should be re-evaluating security methods and taking advantage of improvements in security technologies. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

IT pros have a general understanding of virtual desktop infrastructures. But when it comes to designing a system, many are not prepared for the decision making that is involved with the process. This webcast highlights industry expert Gabe Knuth as he takes a look at the challenges of designing VDI and more. 

The market for workforce management (WFM) software in the contact center saw double-digit growth last year, but the technology still needs work, according to experts. In this e-guide you’ll explore the pros and cons of WFM. 

Although virtualization boasts many benefits, you may be wondering if it can help your organization. In this transcript, expert Lee Benjamin discusses the concerns IT pros have about virtualization and how to determine its worth for your company. Learn how Exchange 2010 supports virtualization and can be used to improve your backup strategy. 

This E-Guide from SearchCloudStorage.com is here to help you decide if cloud storage services are a good fit for your organization. In this guide you'll learn about the pros and cons of various cloud deployments, explore advantages specific to SMBs regarding cloud infrastructures, and discover 5 of today's best practices for moving to the cloud. 

For the purposes of this learning series, the speakers will discuss the pros of using Dell hardware with Intel processors along with Citrix's XenDesktop 4 for desktop virtualization. The session will also review how Dell is currently working with Citrix to package the XenDesktop Quick PoC Kit into their POC offering. 

For the purposes of this learning series, the speakers will discuss the pros of using Dell hardware with Intel processors along with Citrix's XenDesktop 4 for desktop virtualization. The session will also review how Dell is currently working Citrix to package the XenDesktop Quick PoC Kit into their POC offering. 

If you want to move beyond the traditional finance role and play a more visible, pro-active role in supporting business decision making, read this white paper today. 

Once IT pros have surmounted the toughest task - getting a “yes” from all the people involved to start slowly migrating physical server environments to virtual environments - they can still fall prey to migration mistakes. This white paper reveals the 14 most common issues made during virtual migration and provides tips on how you can avoid them. 

This Technology Brief discusses different approaches to data deduplication in the market today along with the pros and cons of each, and then matches some of the most common backup problems to a recommended deduplication approach. The brief close with a spotlight on Quantum's DXi7500 enterprise disk backup and replication system 

Check out this white paper to learn about all of the different backup solutions that are currently available to you today (cloud, appliance, software, hybrid), and how to determine which will best meet your organization's needs.