TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		InfoTrends White Paper: Speeding Your Business Processes: Making Transactional Content Readily Available by IBM.. In this white paper, InfoTrends examines the business and technological requirements needed to make critical business transactional content readily available, posing IBM's more... >> Discover more offerings from IBM..

GFI EventsManager by GFI Software, Inc. GFI EventsManager is an award-winning events monitoring, management and archiving solution, that supports a wide range of event types such as W3C, Windows events, Sylogs and SNMP traps generated by devices such as firewalls, routers and sensors.  (SOFTWARE PRODUCT)

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

Compliance Manager - CAPA and Adverse Event Management and Reporting System by Extraview Corporation (E-mail this company) Compliance Manager is a web-based tracking and reporting system featuring unprecedented flexibility and ease of use. Used by world’s largest medical device and pharmaceutical companies, it is the foundation for global capture, analysis, and resolution of compliance issues related to medical device, treatment and diagnostic systems.  (ASP & SOFTWARE PRODUCT)

TrenStarAM Asset Visibility, Management and Tracking by TrenStar (E-mail this company) TrenStarAM is web-based reporting software that provides greater asset visibility, allowing resources to be managed more efficiently. TrenStarAM delivers a powerful asset management solution which enables you to focus on your business, rather than the whereabouts of your assets. TrenStarAM allows you to track and manage your critical assets.  (SOFTWARE PRODUCT)

DevPlan - Project Planning for Application and Product Development by TechExcel, Inc. (E-mail this company) DevPlan is designed exclusively for Application Lifecycle Management and unites project tracking and issue management, providing managers a much clearer status view. Gain complete control over all development projects from design planning to implementation & increase team efficiency & collaboration.  (SOFTWARE PRODUCT)

Right-Sizing a Security Management Appliance: Why Intellitactics Chose NEI - Reliability and Speed to Market by NEI (Network Engines) July 2008 - (Free Research) This paper describes NEI’s holistic approach to integrating hardware, OS, management software and services, which enabled Intellitactics to accelerate the development and launch of their SAFE appliances (CASE STUDY) READ ABSTRACT |

GFI Network Server Monitor by GFI Software, Inc. GFI Network Server Monitor is a network monitor that enables administrators to scan the network for failures or irregularities automatically.  (SOFTWARE PRODUCT)

IDC White Paper: The Evolution of Job Scheduling - CA's Approach to Workload Automation by CA. February 2008 - (Free Research) This IDC paper presents the key concerns driving IT management and how they translate into needs that can be addressed through modern approaches to job scheduling and workload automation. (WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise - Business Process Management Software by Extraview Corporation (E-mail this company) ExtraView Enterprise is the leading Business Process Management software platform to design, execute and optimize cross-functional business processes that incorporate systems, processes and people.  (ASP & SOFTWARE PRODUCT)

Fast and Simple Disaster Recovery with BEX Bare Metal Recovery by SyncSort August 2008 - (Free Research) This paper introduces a new end-to-end enterprise-wide strategy for Windows, Linux, and UNIX environments. (WHITE PAPER) READ ABSTRACT |

IFS Applications - Supply Chain Management by IFS Increase your margins by controlling your costs and turn your strategy into reality. Our supply chain management software will enable you to master the three key disciplines of cost, availability and quality.  (SOFTWARE PRODUCT)

Foglight - Application Management to Unify IT and the Business by Quest Software, Inc Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire application infrastructure to the true root-cause of a problem.  (ASP & SOFTWARE PRODUCT)

DevTrack 6.2 – Enterprise Project and Defect Tracking Software by TechExcel, Inc. (E-mail this company) DevTrack comprehensively tracks and manages all product defects, change requests, and all other development issues. DevTrack facilitates teamwork between different users, teams, and even customers. DevTrack also provides powerful workflow and process automation, robust searching and reporting, and comprehensive point-and-click customization.  (SOFTWARE PRODUCT)

ExtraView's Compliance Manager by Extraview Corporation. ExtraView's Compliance Manager is a web-based system that features unprecedented flexibility and ease of use. Used by the world's largest medical device and pharmaceutical companies, ExtraView is the foundation for global capture, analysis.  (ASP & SOFTWARE PRODUCT)

TechExcel ServiceWise (formerly HelpDesk) - Complete HelpDesk solution by TechExcel, Inc. (E-mail this company) TechExcel ServiceWise (formerly HelpDesk) is setting the new standard for high-end helpdesk management through a feature-rich platform. TechExcel HelpDesk enables you to manage your IT service support and internal help desk processes including incident tracking, knowledge management, employee self-service, and asset management.  (SOFTWARE PRODUCT)

Top Challenges in Multi-Core Environments by AMD August 2008 - (Free Research) Read this whitepaper to learn about AMD Multicore Threadfest, an online multithreading competition that is a four-part contest run by TopCoder. Anyone can compete in the contest; all you need is a free account on TopCoder. (WHITE PAPER) READ ABSTRACT |

Global Communications Company Moves from CORBA to Web Services with Rogue Wave® HydraExpress by Rogue Wave Software July 2008 - (Free Research) This case study discusses how HydraExpress provided a client the framework for developing and hosting high performance C++ Web Services; It also included advanced XML, Simple Object Access Protocol (SOAP), and Web Services Description Language (WSDL) productivity tools. (CASE STUDY) READ ABSTRACT |

Identifying and Caching Dynamic Web Applications: A Flexible Approach to Solving Performance Issues by F5 Networks (E-mail this company) August 2007 - (Free Research) Dynamic Caching completely changes the caching model, making it possible to cache a much broader variety of content including highly dynamic web pages, query responses, and XML objects. This patented technology is completely unique to F5 and unavailable from any other vendor. (WHITE PAPER) READ ABSTRACT |

Emergency Response Warehouse Management System by Integrated Warehouse Solutions. April 2008 - (Free Research) Effective emergency response planning should be based on the premise that all assumptions of the plan have failed, & that infrastructure has been compromised. Read how Integrated Warehousing Solutions (IWS) supplies all the elements event plann... (WHITE PAPER) READ ABSTRACT |

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment. (WHITE PAPER) READ ABSTRACT |

Maintenance at Holy Cross College by Thinkage Ltd. March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work. (CASE STUDY) READ ABSTRACT |

Improving Facilities Maintenance Management, a Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance. (CASE STUDY) READ ABSTRACT |

The Benefits of Computerized Maintenance Management Systems (CMMS) by Thinkage Ltd. March 2008 - (Free Research) A computerized maintenance management system (CMMS) provides a way of keeping accurate and timely accounts of maintenance activities. Learn how you can make more effective management decisions and constant improvements to drive cost savings. (WHITE PAPER) READ ABSTRACT |

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation. (WHITE PAPER) READ ABSTRACT |

Proactive IT Management - Eliminating Mean Time To Surprise by Bez Systems June 2008 - (Free Research) Read this white paper to learn about two core competencies that can help your IT department cost-effectively improve its ability to meet internal customer expectations and support critical business functions. (WHITE PAPER) READ ABSTRACT |

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