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Customer Case Study: Federal Credit Union Secures New Virtualized Data Center by Altor Networks February 16, 2010 - (Free Research) A large federally insured credit union uses Altor to maintain their NCUA certification for their virtual network.  (CASE STUDY) READ ABSTRACT |

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc. September 2008 - (Free Research) Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met.  (CASE STUDY) READ ABSTRACT |

Massachusetts Data Protection Law: 201 CMR 17.00: Standards for the Protection of Personal Information of Residents of the Commonwealth by Lumension August 2009 - (Free Research) To help mitigate the negative impacts of ID theft problems, Massachusetts passed a new law that requires any organization that "owns, licenses, stores, or maintains personal information about a resident of the Commonwealth" to follow a comprehensive set of information security requirements. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Repair Technicians Switch from Paper to Mobile Workforce Management Solution by BlackBerry December 2009 - (Free Research) AIS Construction Equipment (AIS), a heavy construction equipment dealership that sells, rents and repairs machinery, was challenged to automate work orders completed by service technicians who repair heavy equipment to accelerate the billing cycle, follow up on sales leads and improve customer service.  (CASE STUDY) READ ABSTRACT |

Plain Talk About Training Payment Options: The IT Professional's Guide to Making Smart Training Decisions by Global Knowledge September 2009 - (Free Research) Studies show that training has a positive impact on performance, for both students and their companies. More than 60% of IT managers believe that the skill of their teams is the most important success factor for critical IT functions.  (WHITE PAPER) READ ABSTRACT |

Achieving Rapid Data Recovery for Credit Union Core Processing Applications by Vision Solutions December 2008 - (Free Research) EchoStream for AIX is a proven solution to the data recovery problem that is in use at a variety of referenceable accounts today.  (WHITE PAPER) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge November 2009 - (Free Research) This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide.  (WHITE PAPER) READ ABSTRACT |

How Can Security Management Technologies Help Me with PCI Compliance? by CA August 2009 - (Free Research) Read this paper to learn how CA Security Management provides comprehensive and proven solutions to help achieve PCI compliance by ensuring the privacy of all confidential cardholder information, and detecting and correcting areas of potential exposure.  (WHITE PAPER) READ ABSTRACT |

Enhanced File Integrity Monitoring: Tripwire’s Automated, Continuous PCI 1.2 Compliance for Secure Cardholder Data by Tripwire, Inc. December 2009 - (Free Research) Unfortunately, many organizations focus their energy on simply passing their PCI audit and lose sight of the main objective of the PCI DSS -- securing cardholder data. They still suffer a security breach even though they pass the compliance audit. Read this solution brief to learn more about securing cardholder data and proving PCI compliance.  (PRODUCT OVERVIEW) READ ABSTRACT |

Six Ways to Reduce PCI DSS Audit Scope by Tokenizing Cardholder Data by nuBridges, Inc. March 2010 - (Free Research) This paper explores the use of tokenization as a best practice in improving the security of credit card transactions, while at the same time minimizing the cost and complexity of PCI DSS compliance by reducing audit scope.  (WHITE PAPER) READ ABSTRACT |

Efficiency and Cost Control in Managing Network and Application Management by Fluke Networks June 2009 - (Free Research) Read industry analyst Enterprise Management Associate's white paper and you'll learn key strategies to make the transition from reactive to proactive operations, how taking a "lifecycle approach" reduces costs and improves performance, and how to reduce "time to repair", prevent problems and optimize your existing infrastructure.  (WHITE PAPER) READ ABSTRACT |

Beyond Payment Card Industry (PCI) Checklists: Securing Cardholder Data with Enhanced File Integrity Monitoring by Tripwire, Inc. March 2009 - (Free Research) This whitepaper examines two areas of technical controls required by the PCI DSS relevant to configuration and change, which help security practitioners prevent breaches and get out from the PCI DSS checklist false sense of security.  (WHITE PAPER) READ ABSTRACT |

WAN Governance Executive Primer by IPANEMA TECHNOLOGIES February 2010 - (Free Research) Read this paper to learn the complexity of managing WAN traffic is increasing, organizations need more capabilities for optimizing application performance than just WAN acceleration.  (WHITE PAPER) READ ABSTRACT |

Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel June 2009 - (Free Research) Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs.  (PODCAST) READ ABSTRACT |

Five Key Questions for Assessing Backup and Recovery Solutions by i365, A Seagate Company February 2010 - (Free Research) When you lose data, the only thing that really counts is your ability to restore your systems and data in a timely manner. What level of confidence do you have in your current solution?  (WHITE PAPER) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems November 2009 - (Free Research) Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents.  (DOWNLOAD)

The Renewed Finance Function: Extending Performance Management Beyond Finance by SAP America, Inc. September 2008 - (Free Research) In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives.  (WHITE PAPER) READ ABSTRACT |

Security on a Budget by Global Knowledge May 2009 - (Free Research) We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security.  (WHITE PAPER) READ ABSTRACT |

TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge July 2006 - (Free Research) Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network.  (WHITE PAPER) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company) March 2008 - (Free Research) In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.  (VIDEOCAST) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

the Ins and Outs of Database Encryption by Guardium, an IBM Company March 2010 - (Free Research) There are few tasks in the practice of information security as daunting as encrypting an enterprise database. In this podcast, security expert Rich Mogill reviews a myriad of encryption options, key management pitfalls, and application integration requirements.  (PODCAST) READ ABSTRACT |

The Challenge for Small and Medium Enterprises by Insight March 2010 - (Free Research) Small and mid-sized businesses are under daily attack from an ever-growing list of information security threats. Viruses, spam, data loss or theft and other threats could cost big money, or reputational risk. Watch this informative video to learn how to protect your company.  (VIDEO) READ ABSTRACT |

Service Benchmarking and Measurement: Using Metrics to Drive Customer Satisfaction and Profits for Contact Centers by Microsoft June 2009 - (Free Research) The ability to measure, monitor, assess, and track KPIs is critical to any organization's ability to manage its service operations. This report reveals how “Best-in-Class” contact and call center firms, distinguish themselves from the others.  (ANALYST REPORT) READ ABSTRACT |

Best Practices in Reconciliation: A Practical Guide for Asset Managers by Advent Software, Inc July 2008 - (Free Research) This whitepaper explains why automated reconciliation is quickly evolving into a competitive necessity. The costs associated with manual reconciliation, the benefits from automation, and the best reconciliation workflow model will all be discussed.  (WHITE PAPER)

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