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The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)
The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 
(WHITE PAPER) READ ABSTRACT |

Proactive Service Assurance for Mobile Data Services by InfoVista Corporation

February 2009 - (Free Research)
Until very recently, customer volume for data services was so low that service providers couldn't justify investment in robust, end-to-end service assurance solutions for mobile data services. Now, with the volume of data services on mobile networks growing, the business case for such an investment is clear. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

E-Book: The Dark Side of Cloud Computing by Astaro

September 2010 - (Free Research)
Ask who controls the most powerful computing cloud in operation and Amazon EC2 or one of their competitors springs to mind. However there are other cloud computers which exist today that can directly challenge their might. Botnets and their creators represent a darker side of the Internet where money is a powerful motivator for creativity. 
(EBOOK) READ ABSTRACT |

Exceptional Experiences: The key to customer engagement by IBM

December 2010 - (Free Research)
Frustrated customers, lower satisfaction, declining loyalty and plummeting sales are potential consequences of a poor online experience. Looking ahead, both analysts and industry leaders agree that an exceptional experience will be the key to dazzling, acquiring and retaining customers. 
(BROCHURE) READ ABSTRACT |

Podcast - Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company)

March 2006 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. This podcast describes how marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 
(PODCAST) READ ABSTRACT |

How Savvy Technology Marketers Can Improve Results with an Intelligent Content Strategy by KnowledgeStorm, Inc (E-mail this company)

October 2005 - (Free Research)
The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly – 8 January 2013: Digital strategies to drive CIOs in 2013 by ComputerWeekly.com

January 2013 - (Free Research)
In this week's Computer Weekly, we look ahead to the challenges facing IT leaders in 2013 and examine how the shift to digital will change the role of the CIO. A new report details how CIOs must adapt to work more closely with business colleagues. And our first buyer's guide of the year focuses on software as a service. Read the issue now. 
(EZINE) READ ABSTRACT |

Symmons Industries turns up the pressure on larger competitors with IBM Business Analytics software by IBM

November 2013 - (Free Research)
Access this fascinating case study today to see how Symmons - a mid-sized, US-based manufacturer in the plumbing industry - implemented expert solutions that enabled production-line staff to adapt manufacturing schedules and meet demands in real time, and much more! 
(WHITE PAPER) READ ABSTRACT |

Customer Experience: Essential Requirements for Company Profitability and Competitive Success by Genesys

March 2014 - (Free Research)
Companies across all industries are feeling pressure to improve the customer experience while reducing costs at the same time. However, most are not prepared to cost-effectively provide great, real-time. multi-channel customer experiences, due to outdated technology and processes. 
(WHITE PAPER) READ ABSTRACT |

The Impact of Carrier Ethernet on Service Providers by Dorado Software

September 2009 - (Free Research)
Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up. 
(WHITE PAPER) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

April 2009 - (Free Research)
In this Podcast, Dr. Volker Hildebrand, VP CRM Product Management, SAP, will discuss these significant trends and outline SAP's approach to a new generation of CRM that will help companies not only survive the current economy but emerge as a leader in the long run. 
(PODCAST) READ ABSTRACT |

The Next Generation of CRM - Engaging with the Empowered Customer in Turbulent Times by SAP America, Inc.

March 2009 - (Free Research)
This Webcast and complimentary Podcast explores today's consumer trends and new customer strategies that will help companies not only survive the current economy but emerge as a leader in the long run. 
(WEBCAST) READ ABSTRACT |

The IBM Rational Jazz Strategy for Collaborative Application Lifecycle Management by IBM

November 2011 - (Free Research)
This white paper discusses the vision for the Jazz initiative, the technology and associated products from Rational and its partners, and the community that is participating in all of these elements. It includes experiences shared by users of Rational Jazz products as well as those of partners building complementary Jzzz-based capabilities. 
(WHITE PAPER) READ ABSTRACT |

An Introduction to Security Assertion Markup Language (SAML) & Internet Single Sign-On by Ping Identity Corporation

August 2009 - (Free Research)
Check out this videocast to learn about Security Assertion Markup Language (SAML): what it is, how it works, and why it's important. 
(VIDEOCAST) READ ABSTRACT |

Next generation storage servers to maximize performance in today's data centers by Oracle Corporation

December 2013 - (Free Research)
This white paper explores the benefits of a solution that provides efficiencies and automation for Oracle Database and applications that cannot be easily duplicated by competitors. 
(WHITE PAPER) READ ABSTRACT |

Achieving customer loyalty with customer analytics by IBM

October 2012 - (Free Research)
This white paper explores how you can build strong customer relationships in this age of social media and maintain loyal customers who will not only provide you with their valuable business, but also share their enthusiasm online with their peers. 
(WHITE PAPER) READ ABSTRACT |

Internet PRESENCE Scenario for Microsoft SharePoint Server 2007 by Microsoft Corporation India Pvt Ltd

November 2008 - (Free Research)
This series of articles and accompanying poster is an end-to-end scenario that outlines how to plan, design, build, and maintain an enterprise's Internet presence Web site based on Microsoft Office SharePoint Server 2007. This scenario focuses on the design, creation, and deployment of an Internet presence site in a large enterprise. 
(WHITE PAPER) READ ABSTRACT |

Knowledge-Infused Customer Relationship Management: A Game-Changing Investment for Customer Support by Oracle Corporation

November 2011 - (Free Research)
Most customer service organizations have recently seen operational budgets cut by nearly 20%. In addition, the goal of maintaining quality customer service has become more difficult to achieve. Organizations must now deliver the same levels of service with fewer resources. Can it be done? Read on, and find out how. 
(WHITE PAPER) READ ABSTRACT |

Grow Your Business with Microsoft Dynamics CRM by Microsoft

September 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales. 
(WEBCAST) READ ABSTRACT |

IT matters again by ComputerWeekly.com

December 2011 - (Free Research)
This report from Deloitte argues businesses are again investing in IT to provide the differentiation and innovation critical from their competitors despite the downturn. 
(IT BRIEFING) READ ABSTRACT |

ISP Selectel Competes Internationally with Optimized Cloud Hosting by Intel

March 2013 - (Free Research)
In this one page success brief, you will learn how Russia's largest provider of data center services speeds up its cloud hosting with solid state drives. 
(WHITE PAPER) READ ABSTRACT |

Sustained Growth Through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

Achieving Sustained Growth through Operational Excellence by SAP AG

June 2009 - (Free Research)
Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts. 
(WHITE PAPER) READ ABSTRACT |

Presentation Transcript: High-Speed, Power-Efficient Deduplication: Saving Costs Without Sacrificing Performance by FalconStor Software

September 2009 - (Free Research)
Nexsan and FalconStor have formed a strategic venture to deliver an integrated system designed to optimize almost any backup environment and deliver immediate ROI. Read this presentation transcript to find out how you can minimize reliance on tape, reduce storage consumption and improve operational efficiency. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Tactical Management of Agile Development: Achieving Competitive Advantage by Rally Software

August 2008 - (Free Research)
This white paper is an invaluable Agile development overview full of techniques, best practices and educational materials. Created specifically for people involved in Software Release Planning, Project Management, Defining Features, Req... 
(WHITE PAPER) READ ABSTRACT |

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