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EtherScope Analyzer by Fluke Networks

November 04, 2009 - (Free Research)
First responders to network emergencies rely on the EtherScope Series II Network Assistant when it's time for action -- a handheld network analyzer combining essential tools that help network professionals quickly solve the wide range of problems they encounter. Take advantage of our free 5-day trial. Click “View Now” to request your free trial. 
(PRODUCT DEMO) READ ABSTRACT |

Service Availability Tool by Fluke Networks

November 04, 2009 - (Free Research)
The Service Availability Tool helps network technicians and administrators verify and troubleshoot network services quickly and easily. With the Service Availability Tool you can quickly verify service port status, measure response time, run TCP trace routes, and more. 
(PRODUCT DEMO) READ ABSTRACT |

Magic Quadrant for Endpoint Protection Platforms by Sophos Inc.

May 12, 2009 - (Free Research)
Gartner's Magic Quadrant for Endpoint Protection Platforms assesses a company's ability to execute and its completeness of vision. According to Gartner, Sophos continues to have a strong reputation for support and service from customers and the management interface achieves a good balance of simplicity without sacrificing depth of control. 
(ANALYST REPORT) READ ABSTRACT |

What Do Application Developers Want? by Alcatel-Lucent

October 02, 2009 - (Free Research)
Network providers must re-examine how they can speed up innovation and time to market by working with trusted partners and developer communities. However, energizing such an ecosystem takes careful planning. This podcast examines application developers' needs and how network providers can improve their relationships with developers. 
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Magic Quadrant for WAN Optimization Controllers, 2009 by Blue Coat

June 30, 2009 - (Free Research)
WAN optimization controllers seek to improve applications performance and reduce bandwidth requirements by intelligently managing traffic across the WAN. This analyst report presents a snapshot of the current market situation as well the results and explanation of Gartner's study of nine separate WOC vendors. Read the full report to learn more. 
(ANALYST REPORT) READ ABSTRACT |

Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc

November 03, 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 
(ANALYST BRIEF) READ ABSTRACT |

Selling to the C-Level: How to Convince Company Leaders to Buy by ZoomInfo

November 09, 2009 - (Free Research)
This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call. 
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Gartner Research Report: Magic Quadrant for Application Delivery Controllers, 2009 by F5 Networks

September 24, 2009 - (Free Research)
The market for products to improve the delivery of application software over networks remains dynamic and innovative. Vendors focused on solving enterprises' most-pressing application problems have become the top players. 
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Magic Quadrant for Secure Web Gateway, 2008 by Blue Coat

September 11, 2008 - (Free Research)
Secure Web gateway solutions protect Web-surfing PCs from infection and enforce company policies. Incumbant providers have been slow to respond to changing demands, while new vendors are struggling to get the right product mix and prove their mettle in the demanding enterprise market. 
(ANALYST REPORT) READ ABSTRACT |

The Name Game: Malware Naming, Shape Shifters, and Sympathetic Magic by ESET

September 14, 2009 - (Free Research)
Read this paper for an in-depth discussion of malware identification, naming and classification and an exploration of the most useful ways for administrators to detect and analyze threats. 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft

April 08, 2009 - (Free Research)
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve. 
(WHITE PAPER) READ ABSTRACT |

Demystifying Network Communications by AutomationDirect

May 2008 - (Free Research)
For many, the world of communications is mystifying, shrouded in complexity and unknowns with equal parts science and magic, and 100% scary. This article demystifies what a network is, breaking it down into human terms. 
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Managing Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

August 2009 - (Free Research)
Microsoft Windows Server 2008 R2 represents a significant milestone in Microsoft’s ongoing efforts to help customers streamline the management of their unique IT infrastructures. 
(WHITE PAPER) READ ABSTRACT |

Dell helps bring technology to the classroom by optimizing key applications to run up to 65 percent faster by Dell | EMC

December 2009 - (Free Research)
Enterprise Elementary School District uses Dell expertise to help bring technology to the classroom by optimizing key applications to run up to 65 percent faster with the virtualized Dell/EMC SAN and help boost uptime by an estimated 15 percent for a 99.9 percent uptime total. 
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Help Desk Authority Professional Edition - 30 Day Free Trial! by ScriptLogic Corporation

September 2009 - (Free Research)
How are you currently tracking your help desk issues? Does your homegrown solution have too many limitations? Or is the enterprise solution you currently have overkill? Whichever scenario best describes you…we can help. 
(TRIAL SOFTWARE) READ ABSTRACT |

Improving Customer Support and Help Desk Efficiencies with On-Demand Remote Support by NTR Global

October 2009 - (Free Research)
This white paper will help anyone responsible for improving customer experiences with affordable technology solutions to understand why self-service support falls short in terms of immediate customer response expectations, how on-demand remote support delivers immediate ROI benefits, and what to look for in a new remote support solution. 
(PRESENTATION) READ ABSTRACT |

Virtualization: Realizing the Benefits without the Added Costs by Vizioncore Inc.

December 2009 - (Free Research)
This podcast details how to overcome common virtualization struggles faced by IT administrators. Learn about tools that can help protect and manage your virtualized environment through analysis and automation. Discover how these tools can be used to address all stages of the virtualization lifecycle. 
(PODCAST) READ ABSTRACT |

Failover Clustering in Windows Server 2008 R2 by Microsoft Corporation India Pvt Ltd

May 2009 - (Free Research)
In Windows Server 2008 R2, the improvements to failover clusters are aimed at simplifying failover clusters, making them more secure, and enhancing their stability. Cluster setup and management are easier. Security and networking in failover clusters have been improved, as has the way a failover cluster communicates with storage. 
(WHITE PAPER) READ ABSTRACT |

First Server-Based Network by Dell, Inc. and Microsoft

January 2007 - (Free Research)
Some small businesses are hesitant to move toward a server-based network. Not taking advantage of the benefits a server can bring to a small business could impair its productivity and its growth. 
(VIDEO) READ ABSTRACT |

Business Ready Configurations for Virtualization with Dell™ PowerEdge™ Blade Servers, Dell Equallogic™ Storage, and VMware Infrastructure™ by Dell, Inc. and Intel

May 2009 - (Free Research)
This white paper provides an overview of recommended servers, storage, software, and services. It can be used to plan, scope, and procure the required components to set up a virtualization infrastructure. 
(WHITE PAPER) READ ABSTRACT |

A Superior Hardware Platform for Server Virtualization with the Intel Xeon 5500 by Intel Corporation

April 2009 - (Free Research)
To gain full value of virtualization, you need servers that are built to handle the heavy and ever-changing demands of a virtualized and consolidated computing environment. To help you get maximum benefits from virtualization, Intel has built a better physical server platform with unique hardware-assist features to enhance the virtual data center. 
(IT BRIEFING)

Increasing the Business Value of Mobility by Intel Corporation

December 2008 - (Free Research)
Intel is combining new mobile technologies with innovative workspace designs to increase the productivity and satisfaction of its employees and reduce operating costs. In this white paper, Intel IT shares its experiences and insights in designing, implementing and supporting the new environment. 
(WHITE PAPER)

Desktop Authority Password Self-Service Version 4.1.1 - Free 30 Day Trial! by ScriptLogic Corporation

April 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls. 
(TRIAL SOFTWARE) READ ABSTRACT |

Best Practice for NDMP Backup Veritas NetBackup by Symantec Corporation

January 2009 - (Free Research)
Customers are confronting the confusing number of options and configurations when it comes to backing up and restoring their network attached storage servers. This paper addresses this by describing the best practices for protecting and recovering NAS devices utilizing the Network Data Management Protocol. 
(WHITE PAPER) READ ABSTRACT |

Legacy Tools: Not Built for Today's Helpdesk by LogMeIn, Inc.

September 2009 - (Free Research)
This paper explores the challenges of supporting a remote workforce with legacy tools and the hidden costs of these tools. In addition, it identifies best practices that decision makers can use to choose enterprise helpdesk support tools that better meet the needs of remote employees, while helping to cut costs. 
(WHITE PAPER) READ ABSTRACT |

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