To support these data-intensive applications, the Orlando Magic needed a storage area network (SAN) with I/O performance fast enough to play and stream both standard and high-definition (HD) video. Read this case study to see their solution. 

Your IT organization needs WAN optimization that can be deployed anywhere, on any platform, and for the lowest cost. See how the new Gartner Magic Quadrant for WAN Optimization Controllers can help. 

In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. 

This white paper features results of a survey conducted by Gartner. The survey asked business intelligence (BI) leaders to explain their experiences with BI platforms from 25 vendors 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

There are several approaches to take that prevent Problem Management failure. If IT organization leaders can incorporate Incident Management into their Problem Management, as well as follow other tips laid out in this white paper, they can likely reduce the quantity and duration of service disruptions 

Companies purchasing an event management tool should have a solid understanding of how it will fit into their overall problem resolution processes. This white paper provides insight into the market for event correlation and analysis technologies and compares the leading offerings across several key categories. 

Company insiders have what outsiders don’t – trust and legitimate access. Any malicious insider has the ability to steal sensitive data and sabotage assets quickly, easily, and with greater stealth than an external attacker. In this paper, explore best practices and the security controls necessary to combat insider threat. 

As data center infrastructures become increasingly complex, so do the IT processes--such as incident management and server provisioning--that keep infrastructure up and running. 

The impacts of a system outage are felt within minutes of the incident and range from production and shipping stoppages to lost business, industry penalties and failed audits. Read this paper to learn how a disaster recovery (DR) plan based in the cloud mitigates these risks and protects the interests of shareholders, investors and customers. 

News headlines are a constant reminder that malware attacks and data leakage are on the rise. High-profile incidents that make big news might seem out of the ordinary. Yet businesses of every size face similar risks in the everyday acts of using digital technology and the internet for legitimate purposes. 

Meeting room technology problems are a genuine and largely ignored burden on large British organisations - a single IT manager is called upon to solve 447.2 incidents a year per company. 

This paper covers the fundamentals of secure networking systems, including firewalls, network topology and secure protocols.