Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees. 

Your IT organization needs WAN optimization that can be deployed anywhere, on any platform, and for the lowest cost. See how the new Gartner Magic Quadrant for WAN Optimization Controllers can help. 

Against a backdrop of an increased use of software that is generally more sophisticated, flexible, scalable and easy to integrate than in times gone by, this research set out to explore the impact of having to maintain a plethora of different software solutions from different vendors in today’s cash-strapped corporate environment. 

In 2011, Q1 Labs continued its rapid growth and became more visible in competitive evaluations. The QRadar appliances can be deployed as all-in-one solutions for smaller environments, or can be horizontally scaled in larger environments using specialized event collection, processing and console appliances. 

This white paper features results of a survey conducted by Gartner. The survey asked business intelligence (BI) leaders to explain their experiences with BI platforms from 25 vendors 

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 

Since your legacy remote support tool probably doesn’t do what it is supposed to, access this whitepaper to uncover the top five reasons and benefits you can achieve by replacing it. 

This white paper explores how to change some of the default user experiences by customizing elements of both the Look and Feel and the site Navigation. Many additional "out of the box" customization elements are available. 

This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like. 

Companies purchasing an event management tool should have a solid understanding of how it will fit into their overall problem resolution processes. This white paper provides insight into the market for event correlation and analysis technologies and compares the leading offerings across several key categories. 

Today, security pros must fight on multiple fronts as cybercriminals find new ways to exploit customers and their users. In this Information Security Essential Guide, get a comprehensive look into today’s threat landscape and gain new strategies to tackle emerging cyberattacks. 

This month’s Information Security Magazine Online cover story explores the need for careful planning when migrating to the cloud. The benefits of cloud computing are real; a lower IT profile, faster provisioning, and the global availability of new services hold incredible value for most organizations.