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Featured Sponsors
Desktop Authority Password Self-Service Version 4.1.1 by ScriptLogic Corporation
April 10, 2009 - (Free Research)
Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
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VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc
(E-mail this company)
VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.
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Analyzing the Total Cost of a Global Service Desk by CompuCom Systems, Inc.
April 01, 2009 - (Free Research)
Do you know what it really costs to operation your Service Desk? If your organization has not addressed Total Cost of Ownership, you are probably experiencing out-of-control cost increases and reduced service quality for end-user support. Read this white paper to learn about CompuCom's Service Desk solution.
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Magic Quadrant for Endpoint Protection Platforms by Sophos Inc.
May 12, 2009 - (Free Research)
Gartner's Magic Quadrant for Endpoint Protection Platforms assesses a company's ability to execute and its completeness of vision. According to Gartner, Sophos continues to have a strong reputation for support and service from customers and the management interface achieves a good balance of simplicity without sacrificing depth of control.
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Gartner 2009 Report: "Magic Quadrant for Web Fraud Detection" by RSA, The Security Division of EMC
March 03, 2009 - (Free Research)
The 2009 Gartner Magic Quadrant for Web Fraud Detection depicts Gartner's analysis of how Web Fraud Detection vendors measure against specific criteria within the marketplace. Read the report to learn why RSA is positioned in the Leaders' Quadrant based on completeness of vision and ability to execute.
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BridgeTrak Version 8.0 - Help Desk Ticket tracking by ScriptLogic Corporation
April 10, 2009 - (Free Research)
If you are looking to improve the efficiency of your help desk, BridgeTrak Suite offers comprehensive trouble ticket tracking that is intuitive, customizable and scalable to meet the needs of your business.
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Driving IT help desk efficiency with customer-centric remote support by Citrix Online - GotoAssist
May 01, 2008 - (Free Research)
Help desk managers servicing large mobile workforces, such as remote employees and workers on the road, face significant challenges. This white paper will examine key IT help desk challenges and reveal the many advantages of customer-centric remote support.
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Magic Quadrant for Secure Web Gateway, 2008 by Blue Coat
September 11, 2008 - (Free Research)
Secure Web gateway solutions protect Web-surfing PCs from infection and enforce company policies. Incumbant providers have been slow to respond to changing demands, while new vendors are struggling to get the right product mix and prove their mettle in the demanding enterprise market.
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Service Desk Consolidation Cuts Costs and Increases Service Quality by BMC Software, Inc
June 15, 2009 - (Free Research)
The service desk is the last place you should try to cut back. For external-facing organizations, quality support keeps customer loyalty and repeat business high and ensures that partners and suppliers can do business with you cost effectively. Read this whitepaper to discover the path to proper service desk consolidation and its many benefits.
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Magic Quadrant for Job Scheduling by BMC Software, Inc
May 21, 2009 - (Free Research)
Gartner has positioned BMC CONTROL-M in the Leaders Quadrant of their “2009 Magic Quadrant for Job Scheduling”. The report assesses the ability to execute and completeness of vision of key vendors in the marketplace. Read a full copy today, courtesy of BMC Software.
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Crossing the Chasm Between the Service Desk and Operations by BMC Software, Inc
June 15, 2009 - (Free Research)
IT organizations can significantly improve efficiency and reduce operational costs by creating environments with shared access to common data to support Operations and the Service Desk, and evolving and automating key processes between the two groups.
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Trial: Rational AppScan Standard Edition V7.8 by IBM
June 03, 2009 - (Free Research)
Download Rational AppScan Standard Edition V7.8, previously known as Watchfire AppScan, a leading Web application security testing tool that automates vulnerability assessments and scans and tests for all common Web application vulnerabilities including SQL-injection, cross-site scripting, and buffer overflow.
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Changes to the PMBOK® Guide, 4th Edition, and What You Should Know by Global Knowledge
March 13, 2009 - (Free Research)
In December 2008, PMI® (Project Management Institute) released the 4th edition version of 'A Guide to the Project Management Body of Knowledge® (PMBOK® Guide)',the Project Management Institute's (PMI's) collection of published “generally recognized good practices” (according to PMI's 4th edition FAQs).
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Vyatta - Open Routing, Firewall, VPN Software by Vyatta Inc.
June 01, 2009 - (Free Research)
Vyatta is a network operating system (enterprise-class router, firewall, VPN +) that removes the need for proprietary hardware, allowing you to leverage performance and price advantages of x86-based servers and virtualization technologies.
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Symantec Protection Suite Enterprise Edition by Symantec Corporation
June 18, 2009 - (Free Research)
Symantec Protection Suite creates a protected endpoint and messaging environment that is secure against today's complex malware, data loss and spam threats, and is quickly recoverable in the event of failure.
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Hitachi and Symantec: Build Your Archiving and Discovery Strategy Today by Continental Resources
June 17, 2009 - (Free Research)
Attend this vital seminar and see how the Hitachi Content Archive Platform with Symantec™ Enterprise Vault™ can simplify the job for you. In one powerful solution it gives you a flexible, scalable, intelligent and easy-to-manage solution that delivers performance and scalability to meet the needs of any sized e-mail environment.
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Numara Software Webinar - Track It! by Numara Software
June 08, 2009 - (Free Research)
Watch this webinar to get an overview of Numara's Track It! software solution and free trial download that offers everything needed to manage your Help Desk and IT assets while enabling your organization to cost-effectively employ industry best practices.
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ActiveRoles Server - Active Directory Management by ScriptLogic Corporation
April 10, 2009 - (Free Research)
Businesses today grow and change at a frantic pace, making Active Directory (AD) management one of the most time-consuming IT tasks. AD administrators struggle to keep up with requests to create, change or remove user access to various network resources.
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Trial: Rational AppScan Developer Edition V7.8 by IBM
June 2009 - (Free Research)
Download Rational AppScan Developer Edition V7.8, a Web application security testing tool that automates dynamic and static analysis vulnerability scans during the development cycle. IBM Rational AppScan Developer Edition tests for all common Web application vulnerabilities including SQL-injection and cross-site scripting.
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Vyatta - VMware Virtual Router, Firewall, VPN by Vyatta Inc.
June 2009 - (Free Research)
Vyatta takes the concept of virtualization beyond just applications and operating systems and allows users who are migrating to virtual environments to also virtualize the network. Vyatta delivers advanced routing and security in a software-based network OS that is optimized to run in Xen and VMware virtual or cloud environments.
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Vyatta - XenServer Virtual Router, Firewall, VPN by Vyatta Inc.
June 2009 - (Free Research)
Vyatta takes the concept of virtualization beyond just applications and operating systems and allows users who are migrating to virtual environments to also virtualize the network. Vyatta delivers advanced routing and security in a software-based network OS that is optimized to run in Xen and VMWare virtual or cloud environments.
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Adaptive Server Enterprise version 15.0.3 Developer's Edition by Sybase, Inc.
June 2009 - (Free Research)
ASE enables IT departments to improve service levels while reducing hardware footprints and associated costs. ASE on Linux makes better use of system resources than comparable systems and streamlines internal and external processes. Given the current economic environment, making the right database investment must include a focus on TCO.
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