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How a Spanning Tree Works by Global Knowledge June 01, 2009 - (Free Research) The way a switch learns Ethernet (MAC) addresses is by inspecting the Ethernet frame and recording the source MAC address in a dynamic table. The switch will also associate a learned MAC address with a port. It can then make intelligent forwarding decisions based on the destination MAC address. This white paper illustrates the process.  (WHITE PAPER) READ ABSTRACT |

VMware Desktop Virtualization: Managing Virtual Desktops Across the Enterprise by AMD and VMware, Inc (E-mail this company) December 2007 - (Free Research) Watch this demo to find out how enterprise organizations use VMware desktop virtualization products and solutions to manage and support the flexible needs of their extended, global workforce while strengthening security and control over corporate resources and sensitive information.  (DEMO) READ ABSTRACT |

The Analytical Masses by IBM July 2011 - (Free Research) This research presents a demonstrable connection between analytical adoption, and elevated business performance. This report is based on feedback from 222 executives in May and June 2011, across the globe.  (ANALYST REPORT) READ ABSTRACT |

Analyst's take: Benefits of Alpha ImageWorks 9000 for healthcare providers by ComputerWeekly.com January 2011 - (Free Research) Alpha ImageWorks 9000 centralizes patient records into a single, secure repository, providing easy access, accelerated processing time and billing, and significant time saving in reviewing patient records.  (WHITE PAPER) READ ABSTRACT |

Ericom AccessNow HTML5 RDP Client - Web Access to VMware View Desktops by Ericom Software January 2012 - (Free Research) Discover how VMware customers can gain instant browser-based access to full-fledged VMware View desktops from any PC, Mac, Linux, Chromebook, iPad, Android, and other devices, e.g., tablet or smartphone, using an HTML5 browser supporting the WebSocket protocol. Zero client support and maintenance required - learn more about this software now!  (TRIAL SOFTWARE) READ ABSTRACT |

Browser based access to Windows applications and desktops – AccessNow by Ericom by Ericom Software October 2011 - (Free Research) Try this free trial download to learn about a technology that delivers pure browser-based access to business-critical Windows resources from any PC, Mac, Linux, Chromebook, iPad, Android, and other HTML5-enabled device.  (TRIAL SOFTWARE) READ ABSTRACT |

Learning Computing: Why object orientated programming works. by ComputerWeekly.com January 2012 - (Free Research) Programming is a journey between the real world and a computer. This article explains why object orientation is currently the best way we have of making the journey.  (JOURNAL ARTICLE) READ ABSTRACT |

77 Features For Windows 7 That Every IT Professional Should Know About by Global Knowledge April 2010 - (Free Research) Listed in this whitepaper are 77 Windows 7 features that're in the form of quick tips, tricks and some in the form of detailed explanations. You'll be able to use this paper as a reference to the enormous enhancements built into Windows 7.  (WHITE PAPER) READ ABSTRACT |

Access Control Lists (ACLs) by Global Knowledge August 2009 - (Free Research) In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").  (WHITE PAPER) READ ABSTRACT |

Intuit QuickBase: Increase Visibility with Web-based Project Management by Intuit QuickBase Web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. With QuickBase, you can get and keep everyone -- team members, clients, vendors, freelancers -- on the same page with better visibility and accountability for everyone.  (ASP)

Computer Weekly - 29 November 2011: Read this week’s issue of the UK’s leading technology publication, featuring the latest news, analysis and opinion about UK IT by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we go behind the scenes at the datacentre that knows everything about you, at credit checking firm Experian. We analyse the government's new plans to change the way it works with IT suppliers; and kick-off our Buyer's Guide to outsourcing with a look at the latest trends. Download the new issue now.  (EZINE) READ ABSTRACT |

Top 10 Security Checklist for SOHO Wireless LANs by Global Knowledge Network, Inc. May 2005 - (Free Research) Discover the ten simple steps SOHO users can take to secure their wireless networks.  (WHITE PAPER) READ ABSTRACT |

Buyer’s Checklist: Virtual Server Backup Apps by SearchStorage.com June 2011 - (Free Research) This Storage magazine Buyer’s Checklist featuring content from vendor-independent IT/business consultant Stephen Foskett is designed to help you better understand virtual server backup apps and how to determine which  backup method/features are best for your server virtualization environment.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Introducing the Windows Azure Platform by Microsoft December 2011 - (Free Research) Why should an independent software vendor (ISV) care about cloud computing? The answer is simple: Using the cloud has the potential to increase an ISV’s revenues and/or decrease its costs. This white paper discusses why cloud computing is important for ISVs and provides insights on a solution that can help them benefit from this environment.  (WHITE PAPER) READ ABSTRACT |

PODCAST: Enterprise PC Backup: The New Fundamentals by Copiun February 2011 - (Free Research) Listen to this podcast featuring Senior Analyst from Forrester Research, Rachel Dines to learn why PC backup today is more important than ever and how to solve your PC backup challenges.  (PODCAST) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company) WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.  (SOFTWARE PRODUCT)

E-Guide: Virtualization Networking Guide: Managing Virtualization by Dell and VMware November 2010 - (Free Research) Virtualization is a white hot topic in the IT world, and with good reason. It's vital for networking professionals to understand how server virtualization and networks affect each other. In this expert e-guide learn about managing virtualization networking, distributed virtual switching, network capacity planning for virtualization and more.  (EGUIDE) READ ABSTRACT |

Gartner predictions around Social CRM by Infor CRM February 2012 - (Free Research) This tip e-guide from SearchCRM.com features insight from Gartner's 2011 Magic Quadrant for social customer relationship management (CRM). Read this now to learn what challenges are cropping up in CRM, how social media is affecting CRM strategies and what the future of social CRM looks like.  (EGUIDE) READ ABSTRACT |

Apply the power of CRM to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies.  (EGUIDE) READ ABSTRACT |

Use effective call centers to build customer loyalty by Infor CRM February 2012 - (Free Research) This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.  (EGUIDE) READ ABSTRACT |

Gartner: Social, mobile and analytics to push CRM through 2015 by Infor CRM February 2012 - (Free Research) This tip guide from SearchCRM.com shares Gartner's expert insights on the fragmented social customer relationship management (CRM) market and how it will continue to evolve in the next three years.  (EGUIDE) READ ABSTRACT |

CRM and Social Media: How a Blended Approach Means Good Business in the Hospitality Industry by Infor CRM February 2012 - (Free Research) This white paper offers hospitality strategies for combining social media and real-time customer relationship management (CRM) to wow patrons and increase customer loyalty. Learn how social CRM can increase your ROI and build your business reputation.  (WHITE PAPER) READ ABSTRACT |

CW Buyer's Guide: Customer Relations (CRM) by ComputerWeekly.com October 2011 - (Free Research) This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.  (ESSENTIAL GUIDE) READ ABSTRACT |

The Forrester Wave™: CRM Suites For Large Organizations, Q2 2010 by Microsoft October 2011 - (Free Research) Read this Forrester Research Inc. analysis of 18 leading customer relationship management (CRM) suite solutions. See what vendors offer the best systems for BPM, ERP, TCO, midsized organizations, and basic needs.  (WHITE PAPER) READ ABSTRACT |

How Web 2.0 Is Transforming CRM: Leveraging Social Media to Improve the Customer Experience by SAP America, Inc. January 2009 - (Free Research) Check out this article to learn how SAP is embracing Web 2.0 opportunities for customer relationship management (CRM), from leveraging social computing to building new Web 2.0-based CRM applications.  (JOURNAL ARTICLE) READ ABSTRACT |

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