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Lumber Company Cuts Customer Delays down to Size by Cisco Systems, Inc.
February 22, 2008 - (Free Research)
In this case study, Mountain Lumber Company streamlined their customer and employee communications with a Cisco Unified Communications system. They have also eliminated the need for a separate intercom system. Read this study to learn more.
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Case Study: IRLY Distributors by Intermec
February 13, 2013 - (Free Research)
Distributing company, IRL, was looking to implement a full Warehouse Management System (WMS) that would not only fully track all warehouse materials, but provide the technology needed to increase efficiency by 10 percent. Read this case study to learn about the WMS technologies helped them increase productivity and cut training time.
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Making Web 2.0 Work for Your Enterprise: External Deployments by Oracle Corporation
August 01, 2008 - (Free Research)
Discover how several innovative companies are using collaboration, blogging communities, social networks, and related forms of communication to enhance branding, increase reputation among customers and communicate with them, create public support, and increase team productivity and knowledge sharing.
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Case Study: Inland Custom Publishing Group by Pitney Bowes Business Insight
March 09, 2009 - (Free Research)
With the help of Pitney Bowes MapInfo's mapping capabilities, Inland Custom Publishing was able to expand their portfolio with a new magazine targeting a local high income audience with local and regional content. Read this case study and learn how the publishers can now provide a balance of stories covering topics like local dining and the arts.
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Which Off-line CRM solution for Field Force? by Wipro Technologies
October 21, 2009 - (Free Research)
This paper explores four different choices available for offline CRM solution based on SAP platform, namely SAP CRM Mobile Solutions for Laptop users, SAP CRM on Blackberry on other PDA's, CRM Online solution accessed over internet, Offline recording of information using SAP Interactive forms by Adobe.
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Using Social to Improve Customer Experience by Oracle Corporation UK Ltd
October 31, 2011 - (Free Research)
Studies show that 4 out of 5 Americans are utilizing social networks, creating unique customer service optimization opportunities for your business. Have you embraced or avoided the social customer service revolution? Read this paper to learn more about how social media can greatly enhance your customer service and support initiatives.
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crystalreports.com for Salesforce.com: Exception and Sales Reporting by Business Objects
crystalreports.com is a Web-based report-sharing service that allows you to share Crystal Reports with the right people - simply and securely. Create advanced reports from your Salesforce.com data. Dig deeper for answers using graphs with drill down capabilities. View, schedule, refresh, and distribute reports online - inside Salesforce.com.
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Sales 2.0: Tap Into Social Media to Drive Enterprise Sales Results by InsideView
August 26, 2009 - (Free Research)
Read this paper to learn how Sales 2.0 technology helps sales identify the right opportunities at the right time and determine the right people to contact. Also learn how this unique approach enables sales and marketing collaboration to drive productivity and close more deals in this increasingly connected world.
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15 Minute Guide to New Account Opening by EMC Corporation
May 2008 - (Free Research)
This guide focuses on the challenges of managing information in the new account opening process, will explain why the enrollment process can be problematic and discuss the opportunities enrollment presents to create a loyal customer.
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ABBYY FlexiCapture Engine Drives Business For the Insurance Industry by ABBYY
May 2012 - (Free Research)
Access this case study to read about how an insurance company leveraged an automated conversion strategy to upload applications almost instantly to their management system. Discover how you can implement a similar system to facilitate the automation of submitting application forms.
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UC Messaging by CDW Corporation
March 2011 - (Free Research)
Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.
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Smarter Data Management - Controlling Data Growth by IBM
April 2011 - (Free Research)
Data growth is one of the most significant challenges – and opportunities - facing organizations today. New forms of data, the retention of additional detail for analysis, increasing pressure for high availability of more of the data, regulatory and security.
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Utah Flash Looks Forward To Sell-Out Crowds With Sugar Professional by SugarCRM Inc.
November 2010 - (Free Research)
Read this case study to learn how Utah Flash switched from a legacy system of Excel spreadsheets and hard copy season ticket holder forms to Sugar Professional to track leads and acquire new customers. Continue reading to learn how Utah Flash is now looking forward to sell-out crowds with Sugar Professional.
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Sales Executive Strategy Brief by Oracle Corporation
August 2012 - (Free Research)
In this executive strategy brief, we will explore customer experiences throughout the selling process, how sales must adapt in the age of the customer, and ways to improve sales performance that will positively impact the customer experience.
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Tips from the Trade – Competing on Web Analytics by SAS Institute Inc.
August 2009 - (Free Research)
The online channel has been one of the more successful areas of business during these economic times, but most businesses are still behind when it comes to web analytics. Watch this webcast to also learn the overall best practices and the future needs within online analytics.
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Integrating Data in the Information System, an Open Source Approach by Talend
July 2009 - (Free Research)
This White Paper describes a number of real-life applications and databases interoperability scenarios and explains how an Open Source approach helps in solving interoperability challenges. Read this paper to learn more about successfully connecting new technology deployments with existing infrastructure.
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Sybase IQ: The Economics of Business Reporting by Sybase, an SAP company
August 2009 - (Free Research)
Reporting is recognized as a way for companies to improve service, ensure quality, control costs, and prevent losses by empowering decision-makers throughout the organization. This paper will explain why reporting is one form of business intelligence that has become business-critical.
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Complex Managed Hosting: Market Survey and Vendor Feature Comparison by Connectria Hosting
August 2010 - (Free Research)
In its most sophisticated form, complex managed hosting, companies can outsource high-level IT functions such as OS management, virtualization, load balancing, performance monitoring, security and more. Read this market survey to get a comparison of the different features offered by complex managed hosting companies.
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How to Make Magic with VoIP: Weighing the Options by Cisco Systems, Inc.
January 2011 - (Free Research)
VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
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Analytics: The New Path to Value by IBM
February 2011 - (Free Research)
In this executive report from MIT Sloan Management Review and IBM Institute for Business Value learn how the smartest organizations are embedding analytics to transform insights into action and out-perform the competition, recommended actions organizations can take to bolster their analytics capabilities to achieve long-term advantage.
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