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Computer Weekly – 20 December 2011: Read this week’s issue, featuring: retail IT issues for Christmas; the cost of software failure; the founder of agile development by ComputerWeekly.com December 20, 2011 - (Free Research) In this week's issue of Computer Weekly, we look at the key technologies that retailers are turning to for IT-enabling customers' Christmas shopping. We examine research revealing the huge cost of application software that fails to meet requirements; and we talk to one of the pioneers of agile software development. Download the new issue now.  (EZINE) READ ABSTRACT |

Chatham-Kent Police: Busy law enforcement agency puts important information on the frontline by BlackBerry September 16, 2011 - (Free Research) Chatham-Kent Police Service was looking for a mobile wireless solution that was a cost-effective method of putting information in the officer’s hands, while simplifying management and maintenance and meeting the stringent security protocols required to access police data.  (CASE STUDY) READ ABSTRACT |

BlackBerry Solution Helps Alaskan Police Department on the Job by BlackBerry September 16, 2011 - (Free Research) Access this case study to learn how the Soldotna Police Department deployed Blackberry smartphones and InterActPocketCop™ by InterAct Public Safety Systems, to gain wireless access to federal, state and motor vehicle databases.  (CASE STUDY) READ ABSTRACT |

Guide to Security Polices by BlackBerry September 12, 2011 - (Free Research) This guide will address creating requirements for specific scenarios and then provide concrete recommendations on which BlackBerry policies should be set to meet the organization’s management and security needs.  (WHITE PAPER) READ ABSTRACT |

Private Cloud E-Zine Volume 2: Building Blocks and Roadblocks by SunGard Availability Services January 25, 2012 - (Free Research) While private clouds have increased in popularity, many IT pros are still unsure about what this platform has to offer. Access this expert resource to review growing trends in cloud computing, along with the top challenges of a private cloud adoption. Discover what cloud computing can mean for your enterprise in the future.  (EZINE) READ ABSTRACT |

The iPass Mobile Enterprise Report  by iPass Inc. (E-mail this company) January 27, 2012 - (Free Research) The enterprise mobility policy guide for IT management and CIOs  (WHITE PAPER) READ ABSTRACT |

Tough Love: When IT Security Hurts Your Business by Global Knowledge May 01, 2009 - (Free Research) As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.  (WHITE PAPER) READ ABSTRACT |

Master Reference Data: Extract Value from your Most Common Data by Talend September 27, 2010 - (Free Research) Reference data is the lifeblood of an organization but inconsistencies can lead to inefficient processes and inaccurate analytics. Master reference data makes operational data more accurate, simplifies synchronization and migration projects and improves MDM effectiveness. Learn some key considerations for creating a reference data master.  (WHITE PAPER) READ ABSTRACT |

CW+ Quocirca report: Privileged user management by ComputerWeekly.com October 18, 2010 - (Free Research) IT managers everywhere feel overwhelmed with the rising tide of security threats they have to deal with in the face of an increasing regulatory burden. It is not surprising then that they tend to overlook one particular area of IT security, which is the privileged access that they grant themselves and/or their colleagues in order to do their jobs.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Developing SaaS ERP RFPs and SLAs by Sage Software February 06, 2012 - (Free Research) Developing a Software as a Service (SaaS) enterprise resource planning (ERP) request for proposal (RFP) is different from on-premise, requiring more attention to the vendor’s financial viability. In this expert guide, readers will get advice on the right questions to ask when purchasing SaaS ERP.  (EGUIDE) READ ABSTRACT |

The Business Case: Information for Project Portfolio Decision Makers by Global Knowledge May 25, 2010 - (Free Research) Increasing numbers of enterprises are incorporating project portfolio management in their strategic planning. And just as individuals use financial reports and analyses to consider various investment options, the enterprise uses an analysis called the Business Case to evaluate various project proposals for inclusion in the project portfolio.  (WHITE PAPER) READ ABSTRACT |

Duet Enterprise for Microsoft SharePoint and SAP Demo by Microsoft December 29, 2011 - (Free Research) This demo shows how Duet Enterprise enables you to access information from SAP applications through Microsoft SharePoint. The example follows how a customer request for a proposal for quote is accomplished by combining data from SAP ERP with relevant documents from SharePoint.  (WEBCAST) READ ABSTRACT |

How to tackle identity management and federated identity by ComputerWeekly.com November 09, 2010 - (Free Research) The majority of user authentication schemes today still use userid and password. The burden to users of managing large numbers of userids and passwords has led to proposals for Federated Identity systems, where a single set of credentials can be used to authenticate with several organisations, which have agreed to work together as a federation.  (WHITE PAPER) READ ABSTRACT |

The Effectiveness of Live Chat: A Research Study by LogMeIn, Inc. February 01, 2012 - (Free Research) Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey.  (WHITE PAPER) READ ABSTRACT |

Overcoming Objections to Data Governance by Talend February 09, 2011 - (Free Research) Although it has been proven that creating a proactive data management strategy improves the effectiveness and value of almost any data intensive project, convincing those in charge can be a challenge. This white paper discusses the benefits of data governance as well as providing objection-busting strategies useful to any data champion.  (WHITE PAPER) READ ABSTRACT |

Sharepoint WAN Optimization And WAFS by Peer Software February 17, 2011 - (Free Research) Design teams across the world collaborate to create and develop prod­ucts. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.  (WHITE PAPER) READ ABSTRACT |

Tough Test, Top Score: High Praise for Quantum DXi from Alaskan Utility by Quantum Corporation December 14, 2009 - (Free Research) After carefully weighing competing options, Anchorage Water and Wastewater Utility chose Quantum's DXi-Series solution with deduplication technology for its data protection system upgrade. This case study explains why they made that choice.  (CASE STUDY) READ ABSTRACT |

Integrate Advanced Analytics with Salesforce.com for Greater Business Insight by Business Objects January 2008 - (Free Research) The need for strategic information by department and executive managers is driving the transformation of tactical departmental systems into enterprise solutions, regardless of the size of the company employing the solutions.  (WHITE PAPER) READ ABSTRACT |

Live Volume: Online Migration of Storage Between Dell Compellent Arrays by Dell Compellent May 2011 - (Free Research) With Dell Compellent Live Volume, organizations can continuously optimize storage for high availability and Administrators can move enterprise data when and where it’s needed on demand, based on ever-changing business conditions and application requirements.  (DATA SHEET) READ ABSTRACT |

Live Volume Demo by Dell Compellent May 2011 - (Free Research) Live Volume allows you to virtualize storage across various systems and rapidly relocates resources, providing continuous access and high availability for your enterprise, allowing for zero downtime. Check out this webcast to learn more!  (WEBCAST) READ ABSTRACT |

Desktops Virtualized - Live Chat Transcript by F5 Networks December 2011 - (Free Research) Get answers to key desktop virtualization questions in this presentation transcript of a live chat Q&A session with independent industry experts and bloggers Brian Madden and Gabe Knuth, along with Senior Architect for F5 Networks, Charlie Cano.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

LEVERAGING LIVE CHAT TO ACHIEVE HIGH FCR RATES by NTR Global October 2011 - (Free Research) To minimize downtime caused by technical failures and end-user problems, organizations can implement rapid resolution processes. Access this white paper to learn how you can leverage live chat to significantly improve customer support efficiency.  (WHITE PAPER) READ ABSTRACT |

Best Practices in Lead Development by KnowledgeStorm Webinars (E-mail this company) May 2005 - (Free Research) Learn how your company can change from a lead generation business model to a dynamic lead development process in this joint Webcast from SiriusDecisions and KnowledgeStorm.  (WEBCAST) READ ABSTRACT |

eGuide: A Guide to Virtualization Ready Servers by Dell and Microsoft December 2008 - (Free Research) This expert E-Guide from the writers at SearchServerVirtualization.com brings you up-to-date on the latest virtualization developments and explains how they can benefit your IT shop.  (EGUIDE) READ ABSTRACT |

Transforming Applications for the Secure, Context-Aware, Instant-On Connected World by Hewlett-Packard Limited January 2012 - (Free Research) Uncover how Instant-On Enterprises are transforming applications for a secure, context aware, connected environment at work, home, play or on the road.  (WHITE PAPER) READ ABSTRACT |

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