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Police Department Utilizes Analytics and Statistics to Identify Crime Areas by SPSS Inc. Worldwide Headquarters May 01, 2009 - (Free Research) CMPD experienced problems with two particular areas of crime. They needed community involvement to really make an impact in these areas. PASW Statistics allowed CMDP to gather data and present it as compelling evidence of the need for community involvement.  (CASE STUDY) READ ABSTRACT |

Productive Programmer: On the Lam from the Furniture Police by TheServerSide.com October 21, 2009 - (Free Research) This keynote describes the frustrations of modern knowledge workers in their quest to actually get some work done, and solutions for how to guard yourself against all those distractions.  (VIDEO) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system.  (CASE STUDY) READ ABSTRACT |

County Law Enforcement Agencies Use PocketCop on Blackberry Smartphones to Access Police Information by BlackBerry February 26, 2009 - (Free Research) This case study explains how Franklin County Sheriff's Office deployed PocketCop on BlackBerry® smartphones, a wireless application that allows secure, over-the-air access to law enforcement and motor vehicle databases.  (CASE STUDY) READ ABSTRACT |

A Guide to Cyber Crime Security in 2010 by eEye Digital Security November 25, 2009 - (Free Research) Internet crime is easy to commit, highly lucrative, and largely under-policed. The cyber crime economy is a vibrant, worldwide market that is spreading at an alarmingly dangerous rate. This whitepaper will cover trends behind internet vulnerabilities as well as the methods and solutions available today to help combat this pandemic.  (WHITE PAPER) READ ABSTRACT |

Video Conferencing: ROI, TCO and QOS by CDW Corporation November 20, 2009 - (Free Research) This E-Guide will help you develop plans and polices for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measureable ROI.  (E-LEARNING TUTORIAL) READ ABSTRACT |

Windows Server 2008 R2 Hyper-V™ Live Migration by Microsoft Corporation India Pvt Ltd December 02, 2008 - (Free Research) This paper provides an overview of the new features in Windows Server® 2008 R2 Hyper-V™ and detailed information on live migration.  (WHITE PAPER) READ ABSTRACT |

GFI WebMonitor: Web Security for the ISA Server - 30 Day Trial and Freeware! by GFI Software Ltd. May 28, 2009 - (Free Research) GFI WebMonitor controls your Internet users' browsing habits through web categorization and web filtering, covering over 205,000,000 URLs. It also monitors downloads in real-time, protecting your network from viruses, malware and phishing attacks.  (TRIAL SOFTWARE) READ ABSTRACT |

Tough Love: When IT Security Hurts Your Business by Global Knowledge May 01, 2009 - (Free Research) As IT commoditization continues to increase audit and control activities, IT gets better at identifying and documenting the causes of significant outages. In an increasing number of cases, these ITIL efforts show the source of the outage to be action from the security department, and the BSM processes show the impact to be devastating.  (WHITE PAPER) READ ABSTRACT |

Communications Leader Videotron Hopes to save $1.6 Million by Automating Service Calls on Blackberry Smartphones by BlackBerry February 25, 2009 - (Free Research) Encumbered by paper-based work orders and instructions relayed verbally, Cable TV company Videotron needed a solution that helped manage service requests in a way that cut costs and service call mistakes. They chose a wireless solution from Blackberry that automates all administrative steps involved in handling a service call.  (CASE STUDY) READ ABSTRACT |

Online IT Training Company Deploys Web Conferencing Service, Saves Time and Money by Microsoft October 01, 2007 - (Free Research) Intelliem provides customized solutions that help companies improve their IT environments and that train workers to use software productively. Intelliem needed a cost-effective Web conferencing service to replace meetings, training sessions, and presentations requiring travel to on-site locations. Microsoft® Office Live Meeting was adopted.  (CASE STUDY) READ ABSTRACT |

eGuide: A Guide to Virtualization Ready Servers by Dell and Microsoft December 2008 - (Free Research) This expert E-Guide from the writers at SearchServerVirtualization.com brings you up-to- date on the latest virtualization developments and explains how they can benefit your IT shop.  (EGUIDE) READ ABSTRACT |

Implementing Intel vPro Technology to Drive Down Client Management Costs by Intel Corporation December 2008 - (Free Research) Intel IT offers guidelines for achieving quick returns and long term value with Intel vPro technology based on our experience in the first year of a multi-year deployment program.  (WHITE PAPER)

HSBC Calculates Improved IT Support Productivity and Patch Management by Intel Corporation April 2009 - (Free Research) In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.  (WHITE PAPER)

High-End Real Estate Company JBMRA Puts Mobile Brokers in Prime Position to Increase Sales—with Microsoft Dynamics CRM Live by Microsoft September 2009 - (Free Research) Microsoft Dynamics CRM Live eliminated the risk of losing decentralized customer data. The firm's information is protected on Microsoft hosted servers that utilize reliable data backup processes and technologies. The application allows mobile users to access and input data on the move, something that brokers could not do previously.  (CASE STUDY) READ ABSTRACT |

Communications Skills for Remote Support by LogMeIn, Inc. September 2009 - (Free Research) A new era of on-demand remote support has brought with it a unique challenge to the agents who practice it: a new level of transparency for their interpersonal skills. In this white paper, you'll learn from an experienced communications skills expert, 4 specific steps to help supercharge your customer relationships in an era of remote support.  (WHITE PAPER) READ ABSTRACT |

Citrix XenServer - Enterprise-Class, Cloud-Proven Virtualization. Free. by Citrix July 2009 - (Free Research) XenServer is the only free, enterprise-class virtualization platform. With powerful features such as live migration and centralized multi-node management, your datacenter is instantly smaller and smarter. For free. You can't afford not to download it now.  (DOWNLOAD)

Rich Media On Steroids: Pumping up network capacity 1000x by Blue Coat July 2009 - (Free Research) Check out this webcast, which explains the uses of video in today's enterprise, discusses video delivery acceleration, reviews actual case studies, and offers resources for more information.  (WEBCAST) READ ABSTRACT |

Journey to the Virtualized Data Center: From Vision to Reality by Cisco Systems, Inc. December 2009 - (Free Research) Register today for a Data Center of the Future live virtual event on December 15 and 16, 2009. Throughout this two-day live event, you'll be able to learn how Cisco – together with world class eco-system partners – is helping IT deliver more value to business by taking a fresh approach to the way data center infrastructure is designed and deployed.  (VIRTUAL TRADE SHOW)

Live Chat: Unified Messaging features of Exchange 2010 by Microsoft December 2009 - (Free Research) Tune into this podcast featuring Jon Brown, Publisher of the Data Center media group, who answers chatters' most asked questions on Exchange 2010 and how it will help with unified communications implementation. Gain insight into the key differences between Exchange 2007 and 2010 as well as features regarding security and emails encryption.  (PODCAST)

Guide to Better Decision-Making for Your SMB Through IT by SAP AG June 2008 - (Free Research) Small and midsize companies that can successfully align IT with their business objectives will be the ones to stay ahead of the competition by having access to the right information at the right time, allowing for better, faster decisions.  (WHITE PAPER) READ ABSTRACT |

Accelerate Value Creation: The Virtuous Cycle of Using Technology to Maximize Business Value by SAP AG October 2008 - (Free Research) Understanding how IT can drive value and competitive advantage for your company is important for executives in all industries. This SAP Executive Insight paper explores the relationship between IT investment and performance and productivity gains.  (WHITE PAPER) READ ABSTRACT |

eGuide: Microsoft Hyper-V: Improving Availability, Management, and Performance by Dell and Microsoft August 2009 - (Free Research) Despite the obvious advantages associated with Microsoft Hyper-V, this virtualization platform does not come without its availability and resiliency challenges. In this expert E-Guide, brought to you by SearchWindowsServer.com, Dell and Microsoft, you will gain insight into the improvements made to Hyper-V by Windows Server 2008 R2.  (EGUIDE) READ ABSTRACT |

IOS Tips and Tricks by Global Knowledge November 2009 - (Free Research) There are some helpful things we can do with Cisco’s IOS to make our lives easier. This white paper will present some useful commands, followed (in parentheses) by their most concise shortcuts (at the time of this writing).  (WHITE PAPER) READ ABSTRACT |

Strategic QA: Steps to Effective Software Quality Assurance by IBM July 2007 - (Free Research) This whitepaper details the challenges and solutions available for organizations wishing to improve their software development process, reduce costs, improve quality and increase reliability of planning.  (WHITE PAPER) READ ABSTRACT |

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