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Featured Sponsors
IFS Enterprise Asset Management - EAM / CMMS by IFS
IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.
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Astea Alliance Service Management Suite by Astea International Inc.
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Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
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Captaris Workflow - Business Process Workflow Automation by Captaris
Captaris Workflow provides flexible, integrated business process workflow
automation for organizations using Microsoft software, enabling productivity,
accountability, and compliancy. Captaris Workflow tasklists can be delivered to
Outlook, CMS, SharePoint, Captaris Workflow Webaccess, a web portal, or a wireless
device.
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Alliance PocketPC - Impact Field Productivity by Astea International Inc.
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Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
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IRMS Warehouse Management System Suite (SCM) by Integrated Warehouse Solutions.
The IRMS system begins with the classic WMS foundation and expands to deliver flexibility and adaptability to commercial and government organizations, whatever the need.
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Advanced Financial Management Software for .Net2.0 by SLINGSHOT.
Know your exact cash position. Report quickly and with confidence to your management and regulators. Speed processing and lower administrative overheads with Slingshot's Advanced Financial Management modules.
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5 Mistakes to Avoid in Choosing a Mid-Market Accounting System by Sage Software Inc.
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January 2007 - (Free Research) There are many opportunities to gain greater control of your organization's financial affairs, to make better decisions, and to improve cash flow, among others, when implementing a new accounting system. Sage Software knows that we can help you succeed in choosing the best accounting and business management software for your organization.
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IT Briefing: Making the Most of OSS and Service Provider CRM by Pitney Bowes Group 1 Software
June 2008 - (Free Research) This whitepaper address how service providers can improve customer relationship management (CRM) by integrating it with other operations and business support systems (OSS/BSS). Learn more about CRM in the paper.
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ShopVue - Paperless Dispatch with Graphical Sequencer by CASCO
Paperless Dispatch represents a major step towards a fully paperless, order-driven operation. By providing managers with a graphical tool to dispatch work and track work-in-process, ShopVue becomes a real factory dashboard. The use of touchscreens means that operators can see work assignments on graphical touchscreens throughout the plant.
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Security and Auditing: An Eight Step Guide by Info-Tech Research
December 2004 - (Free Research) Conducting a security audit of your IT policies, procedures, and infrastructure is a critical first step in securing your enterprise. Make Fort Knox jealous -- use this A to Z guide to make your IT practice ironclad.
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Primavera 6.0 (P6) for Project Portfolio Management by Primavera Systems Inc.
P6 is an integrated project and portfolio management solution for globally prioritizing, planning, managing and executing projects, programs and portfolios throughout the enterprise.
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Epicor for Distribution - Enterprise and Mid-Market Distribution Management by Epicor Software Corporation.
Designed for the unique needs of large and mid-market distributors, Epicor for Distribution streamlines all of your core distribution processes. It gives you an integrated platform for sales, CRM, supply chain, logistics, financials and reporting - a single point of visibility and control of the processes of a profitable distribution chain.
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ERP for Service Organizations by Epicor Software Corporation.
Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.
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Warehouse Management Solutions: Embedded or Best-of-Breed? by Epicor Software Corporation.
February 2008 - (Free Research) Warehouse management solutions (WMS) help increase customer satisfaction, productivity and utilize resources. Learn cost factors and questions to ask that will help you decide between and embedded and stand-alone system.
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KnowledgeNote: The C-Suite May Not Be Your Lead Sweet Spot by KnowledgeStorm, Inc
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May 2006 - (Free Research) Is the C-suite really the best source of early leads that will convert to revenue for your company? New research from KnowledgeStorm unveils some surprising results that call this common conception into question, and should have technology marketers re-examining their lead targeting strategies.
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ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct
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ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably.
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