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CW+: Special Report on Oracle by ComputerWeekly.com
December 14, 2010 - (Free Research)
This has been a landmark year for Oracle, the technology company headed by the charismatic and staggeringly wealthy Larry Ellison. Ellison, who is 65, has been chief executive officer since he founded Oracle in June 1977. He was listed the sixth richest person in the world in 2010.
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Apply the power of CRM to build customer loyalty by Infor CRM
February 07, 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies.
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Use effective call centers to build customer loyalty by Infor CRM
February 08, 2012 - (Free Research)
This tip guide features chapter 6 from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Access this resource now to learn how to align business process with customer relationship management (CRM) initiatives, tips for CRM strategy and how to effectively leverage the call center to improve customer loyalty.
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FTP Replacement: Where MFT Makes Sense and Why You Should Care by IBM
November 28, 2011 - (Free Research)
This research provides advice on when to replace file transfer protocol (FTP) with managed file transfer (MFT) solutions, and which features to consider. This Gartner report includes MFT software and MFT as a service. Also highlighted is where MFT fits into the technology landscape and some of the key benefits.
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Ten Ways to Dodge CyberBullets: Reloaded by ESET
January 26, 2012 - (Free Research)
In this paper, ESET research teams revisit their top ten list on what people can do to protect themselves against malicious activity, and offers key advice based on today’s changing environments, while still applying the basic principles.
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Upgrading to 802.11n by Juniper Networks, Inc.
January 18, 2012 - (Free Research)
This E-Guide identifies key questions that enterprise customers should ask prospective WLAN vendors and also provides a list of vendors that will suit the needs specific to your business.
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Using Syslog Effectively for Security Troubleshooting by Global Knowledge
January 25, 2010 - (Free Research)
This paper examines the numerous ways that syslog messages can be used to enhance the secure deployment of an infrastructure of equipment from Cisco®. Syslog can not only be an essential auditing tool for network and administrative events, but also can be an effective troubleshooting tool.
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Business Skill Courseware by SkillSoft Corporation
SkillSoft’s Business Skills Library focuses on behavioral skills that are designed for business professionals and key to performance regardless of job responsibility, as well as the skills and knowledge that are relevant to the various areas of functional responsibility in today’s business organizations.
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Maximize the Value of On-Demand CRM with On-Demand Reporting by Business Objects
August 2007 - (Free Research)
Improving the overall quality of your company’s decision-making process results also improves the overall effectiveness of your business. This paper explains how reporting will help your organization make better decisions, and how on-demand reporting allows you to accomplish this task in a fast, cost-effective, and easy-to use manner.
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The power of Call Centers and Customer Loyalty by Infor CRM
February 2012 - (Free Research)
Read this e-guide from our award-winning editorial team to learn strategies for how to utilize innovative technologies to improve your customer experiences, retain customers and gain loyalty.
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Deduplication -- Sorting through the Hype by LEGACY - DO NOT USE - Datalink.
August 2008 - (Free Research)
Attend this webcast, led by seasoned Datalink storage experts, to learn exactly what deduplication can do for you-what's real and what's hype.
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Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars
(E-mail this company)
April 2004 - (Free Research)
As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.
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Ericom AccessNow HTML5 RDP Client - Web Access to VMware View Desktops by Ericom Software
January 2012 - (Free Research)
Discover how VMware customers can gain instant browser-based access to full-fledged VMware View desktops from any PC, Mac, Linux, Chromebook, iPad, Android, and other devices, e.g., tablet or smartphone, using an HTML5 browser supporting the WebSocket protocol. Zero client support and maintenance required - learn more about this software now!
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Access Control Lists (ACLs) by Global Knowledge
August 2009 - (Free Research)
In this white paper, we'll take a look at access control lists, often referred to as access lists or ACLs (sometimes pronounced "ackels").
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Financing your EHR Implementation by Intel and HP
September 2011 - (Free Research)
Under the American Recovery and Reinvestment Act, healthcare providers who invest in EHR technology may be eligible for financial incentives. However, because incentive dollars arrive after implementation, many practices continue to see cost as a primary barrier to adoption. Read on to learn about the full range of financing options.
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IT in the UK SMB (Small and Medium sized Business) Sector by ComputerWeekly.com
January 2012 - (Free Research)
This report from Knowledge Peers and Pierre Audoin Consultants (PAC), reveals what leaders of Small and Medium-Sized Businesses (SMBs) think of IT – its strategic value, its potential, and the changing way in which it is being used in their organisations.
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Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc.
The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.
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Best in Class Marketers Drive Enhanced Customer Loyalty by SAP America, Inc.
September 2010 - (Free Research)
This paper will explore how top-performing companies are capturing, integrating, managing, measuring and acting on valuable customer data throughout the entire customer lifecycle, in order to maximize customer loyalty and achieve Best-in-Class bottom-line results.
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