This Technical Standard provides a taxonomy describing the factors that drive risk – their definitions and relationships. This Technical Standard is not a reference or tutorial on how to assess or analyze risk, as there are many such references already available. 

The definition of a mobile payment is often open to interpretation and can differ from source to source.    Juniper Research has a simple definition of a mobile payment as “payment for goods or services with a mobile device such as a phone, Personal Digital Assistant (PDA), or other such device.” 

This is a white paper compiled of survey findings on understanding a business' online customer experience. 

The Embarcadero Developer Survey was conducted throughout the months June and July 2010 and encompasses responses from a wide array of application developers worldwide. The purpose of the survey was to collect information about the top developer trends, challenges, key initiatives, and current tools being used. 

For the 11th year in succession, the Airline IT Trends Survey tracks the key technology trends in the airline industry. It demonstrates the role that the survey’s global benchmarks play in underlining the importance of IT within the airline industry, while also stimulating debate in boardrooms worldwide about the way ahead. 

With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach. 

In 2010, what are your plans for server virtualization? What key feature is most important to you when evaluating virtualization technologies for your organization? Take this survey to contribute your thoughts on server virtualization for SMBs! 

This resource divides the data center management tools into four distinct subsets and provides definitions and examples of each. Learn how you can determine which physical infrastructure management tools are needed to operate a data center. 

Workforce management (WFM) helps manufacturers improve operational efficiency and enable them to establish control over their enterprise. This e-guide offers an expert definition of WFM software and divulges best practice tips for deployment. 

Read this paper to learn how IBM has developed a cloud computing adoption framework which establishes common definitions for cloud computing delivery models and services, illustrates the key capabilities to consider when developing cloud computing strategies, and identifies key aspects required to successfully execute that strategy. 

This white paper provides the results of a survey of industry professionals about how they were using social channels to engage customers from a service perspective. Learn how you can leverage these findings to transform your own efforts to integrate social and traditional methods of communication with your customers. 

A flexible, adaptable and scalable IT infrastructure means that change is the only constant. Access this exclusive resource for an in-depth definition of change management and tactics for increasing your ROI via the change process.