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The Forrester Wave™: Web Content Management For Digital Customer Experience, Q2 2013 by Adobe Systems, Inc.
May 17, 2013 - (Free Research)
As new technologies like mobile and cloud computing emerge, IT professionals are forced to drill deeper into specialized product and technology expertise — often at the expense of high-level strategic thinking. View this Gartner report to examine the issues with IT groups and organizations as a whole.
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Optimizing IT Service Delivery: The Need for Linux System Management by Red Hat and JBoss
September 03, 2009 - (Free Research)
One way IT organizations are handling the growing need to achieve IT efficiency is by implementing systems management functions in their business environments. As the business value of Linux based deployment increases, so does the need for Linux systems management. This IDC white paper will examine the key benefits of system management software.
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7 Things Every System Administrator Should Know about OpenSSH by Global Knowledge
December 2008 - (Free Research)
This paper will focus on the OpenSSH implementation, which was initially developed as part of the OpenBSD project and is installed by default on most modern BSD and Linux-based operating systems, including Red Hat Enterprise Linux and Fedora.
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Creating the first virtual appliance for backup and recovery in the cloud by SUSE
December 2010 - (Free Research)
Learn how your organization can speed up appliance build time by 75% with the use of a Linux-based appliance program. Read on for a real-life example of a business that successfully created the first virtual appliance for backup and recovery in the cloud.
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Deliver a Superior Cross-Channel Commerce Experience by Oracle Corporation
March 2012 - (Free Research)
With the right intelligence and personal information, there are plenty of new opportunities for you to provide superior experience and maximize the opportunity of every customer touch point. This paper shares actionable strategies needed to deliver personalized and relevant content, based on a variety of factors.
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Presentation Transcript: Solaris to Linux - Six-Step Migration Guide by Mainline Information Systems
October 2010 - (Free Research)
If you are considering a migration from Sun Solaris to Linux-based systems, we would like to help you understand how a migration would impact your environment. In six steps, Ryan Hagen, Solutions Architect for Mainline Information Systems™, will show you how a successful migration is achieved.
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Vyatta Community Edition 4 - Open-Source Routing and Security by Vyatta Inc.
September 2008 - (Free Research)
Vyatta delivers complete, ready-to-deploy, open-source networking solutions that make it possible for anyone to own an enterprise-class router/firewall/VPN for a fraction of the cost of traditional closed-source, proprietary products.
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Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce by Oracle Corporation UK Ltd
March 2012 - (Free Research)
Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.
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Leveraging Loyalty Data to Enhance the Cross-Channel Customer Experience by Oracle Corporation
September 2012 - (Free Research)
In this 1to1® Executive Dialogue, industry experts discuss the steps business leaders should take to leverage loyalty programs, integrated CRM, and customer insights to deliver a unified, personalized, and relevant customer experience that maximizes customer loyalty.
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Powering the Cross-Channel Customer Experience with Oracle’s Complete Commerce by Oracle Corporation
March 2012 - (Free Research)
Read this white paper and gain an understanding of Complete Commerce and how it can change the way you interact with your customers. Complete Commerce can help you unify your customer's experience, personalize their journey, maximize engagement and optimize the execution along the way.
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Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation
April 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
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Customer Experiences that Engage and Convert by Oracle Corporation UK Ltd
February 2012 - (Free Research)
A 2012 Customer Experience Trends survey found that cross-channel inconsistency was consumers #1 complaint of businesses today. Read this paper to learn what 4 components are crucial to delivering a consistent customer experience and uncover strategies for integrating them into your business's customer service and support processes.
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Sell. Smarter. Redefining commerce in the age of the customer by IBM
May 2012 - (Free Research)
Discover innovative commerce technologies designed to enable businesses to sell smarter and transform buyers into loyal, returning customers. Uncover the 6 key selling areas these strategies target, including cross-channel selling, payments and settlements, store solutions, distributed order management, and more.
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Differentiate Your Company by Delivering Great Customer Experiences by Oracle Corporation
October 2012 - (Free Research)
This brief webcast examines the step by step process your customers go through when interacting with your brand, and how you can optimize that experience.Learn how you can unify the experience through all the channels your customers are choosing to interact with you through cross-channel alignment.
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A Silver Lining for Communications, Media, and Entertainment Companies by Infor CRM
April 2010 - (Free Research)
This paper discusses how a cross-channel approach can help CME companies increase customer retention and loyalty, streamline marketing processes, and overcome the numerous technical, organizational, and logistical barriers to an effective multichannel environment.
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The Seven C's of Web Content Management by Ektron, Inc.
May 2011 - (Free Research)
The web content management (WCM) market is experiencing a significant evolution as requirements for those platforms have expanded beyond just managing web content. Today, content and collaboration (C&C) professionals need to remember that the “C” in WCM no longer stands for just "content." This white paper delves into the 7 C's of WCM.
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Marketing in the 4th Dimension: 4 Keys to Personalizing the Web Experience by Unica Corporation - An IBM Company
May 2011 - (Free Research)
In this brief paper you’ll discover the 4 key dimensions to personalized Web marketing and learn real-life successes of enterprises that have made the personalized Web a core part of their growth strategies. Deliver greater value for your customers and your company through a centralized interactive marketing platform.
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Interactive Marketing eBook: It’s all about the Journey by Unica Corporation - An IBM Company
May 2011 - (Free Research)
No matter where you are on your journey to Interactive Marketing, you can get there with the right marketing software solutions. When you achieve effective, efficient, measurable marketing that creates meaningful dialogue, you ensure increased lifetime customer value. This eBook reveals just some of the important steps along the journey.
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The State of Marketing 2011: Unica’s Annual Survey of Marketers by Unica Corporation - An IBM Company
May 2011 - (Free Research)
This is the current report based on a survey of almost 300 online and direct marketers representing a comprehensive mix of companies by location, revenues and industry. Explore the response to new developments, continuing trends and the market.
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