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Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc..
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How Financial Firms Can Improve Business Integration Capabilities and Increase Straight-Through Processing Efficiency by Sterling Commerce, An IBM Company

September 01, 2009 - (Free Research)
This white paper discusses the increased demand placed on financial services organizations to improve their straight-through processing (STP) levels across all business units. 
(WHITE PAPER) READ ABSTRACT |

Disk Backup: Sorting Through the Confusion of 5 Alternative Approaches by ExaGrid Systems, Inc.

December 13, 2010 - (Free Research)
Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach. 
(WHITE PAPER) READ ABSTRACT |

Disk Backup: Sorting Through the Confusion of 5 Alternative Approaches by ExaGrid Systems, Inc.

December 13, 2010 - (Free Research)
Many IT organizations have grown dissatisfied with tape-based backups and are looking for alternatives. This white paper will discuss the factors to consider when evaluating any of these alternatives, including a framework for assessing the value to IT for each approach. 
(WHITE PAPER) READ ABSTRACT |

Value Proposition for IBM Power Systems as Database Server in Midsize Companies - Cost Comparisons for Linux by IBM

September 2008 - (Free Research)
This ITG report shows the advantages of the IBM Power platform for Linux database serving in mid-sized companies. It will discuss the use of IBM Power servers for core database serving and give a number of reasons to consider the Power platform. 
(WHITE PAPER) READ ABSTRACT |

Apply the power of CRM to build customer loyalty by Infor CRM

February 2012 - (Free Research)
This tip guide comes straight from Paul R. Timm's book, 'Technology and Customer Service: Profitable Relationship Building.' Read on to learn how to utilize today's technologies for enhancing customer relationship management (CRM) strategies. 
(EGUIDE) READ ABSTRACT |

Penn National Insurance: Real-Time Documents Provide Faster Time to Market with a Personal Touch by Exstream Software

April 2008 - (Free Research)
Penn National Insurance wanted to deploy a single, comprehensive infrastructure for its batch and real-time document applications. Exstream Software's Dialogue enterprise personalization solution met this goal, improving time to market ... 
(CASE STUDY) READ ABSTRACT |

Buckle Up (On the Road to IFRS) Straight Talk Book Series by Deloitte

July 2009 - (Free Research)
The 11th book in our Straight Talk series helps executives understand the implications of IFRS and their role in addressing the associated changes. The publication also offers practical suggestions to help companies navigate through pressing issues and developing your own conversion road map. 
(WHITE PAPER) READ ABSTRACT |

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel®

July 2009 - (Free Research)
Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on. 
(ANALYST REPORT) READ ABSTRACT |

Robot/SCHEDULE Enterprise by Help/Systems

September 2009 - (Free Research)
Are you prepared for your next audit? This webcast explores a new tool that expands job scheduling and server management to your server. Discover how this approach can help your organization pass its next audit with ease. 
(WEBCAST) READ ABSTRACT |

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders

June 2008 - (Free Research)
This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes. 
(WHITE PAPER) READ ABSTRACT |

Straight to the Top. CIO Leadership in a Mobile, Social, and Cloud-based World by ComputerWeekly.com

May 2014 - (Free Research)
There is a growing trend to emphasise the business skills of CIOs, but in-depth knowledge of technology is still necessary for CIOs to succeeed, writes Gregory S. Smith, in this extract from his book, Straight to the top. 
(BOOK) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Live Help: Global Consumer Views & Trends Live Voice and Live Chat by Art Technology Group (ATG)

June 2010 - (Free Research)
This report presents the results of a global survey commissioned by ATG that reveal that consumers want more than just a phone number or e-mail address when it comes to online customer service. Continue reading this report to learn more about the consumer views and trends of voice and live chat. 
(WHITE PAPER) READ ABSTRACT |

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis by Oracle Corporation

September 2011 - (Free Research)
This IDC study assesses the capabilities of business process platform vendors to support midrange to complex process improvement scenarios. 
(WHITE PAPER) READ ABSTRACT |

The Truth about Agent vs. Agentless Monitoring by uptime software inc.

September 2010 - (Free Research)
This brief paper will examine the differences between Agent and Agentless monitoring, so you can make the right decision based on your company’s needs. 
(WHITE PAPER) READ ABSTRACT |

Analyst Report: Case Management Automation - Facilitating Compliance by EMC Corporation

September 2010 - (Free Research)
Read this white paper to learn about the compliance implications of case-based process automaiton. 
(WHITE PAPER) READ ABSTRACT |

Hosted Contact Center and On-Premises Centers Demystified by Genesys

March 2014 - (Free Research)
Choosing between an on-premises or a hosted contact center isn't easy, and unfortunately, this decision is further complicated by misconceptions about the differences between the two and what "hosted" and "on-premises" mean. This expert e-guide aims to clarify those definitions and set straight the misconceptions. 
(EGUIDE) READ ABSTRACT |

Red Hat Network Satellite: Management And Automation Of Your Red Hat® Enterprise Linux® Environment by Red Hat and JBoss

July 2009 - (Free Research)
Red Hat Network (RHN) Satellite server is an easy-to-use, advanced systems management platform for your Linux infrastructure. Learn the business benefits gained through increased productivity, reduced system life cycle costs, greater administration consistency, and enhanced security. This overview details the many features of each module... 
(PRODUCT OVERVIEW) READ ABSTRACT |

Straight talk about document imaging and capturing by IBM

September 2011 - (Free Research)
Explore the critical points in the document lifecycle and show how you can eliminate both paper and the processes it leaves behind. 
(WHITE PAPER) READ ABSTRACT |

Optim Data Growth Solution for Oracle's PeopleSoft Enterprise by IBM

IBM's Optim™Data Growth Solution for Oracle's PeopleSoft Enterprise provides proven archiving capabilities. Now you can align continuous control of your PeopleSoft data with business objectives to optimize performance, mitigate risks and control costs. 
(SOFTWARE PRODUCT)

Oracle 10gR2 Databases on Hitachi NAS Platform, Powered by BlueArc by Hitachi Data Systems

September 2009 - (Free Research)
The Hitachi NAS Platform, powered by BlueArc, delivers a high-performance, intelligent and scalable multiprotocol solution. This document describes best practices for using Oracle databases on Linux with NAS connectivity provided by the Hitachi NAS Platform through the NFS protocol. 
(WHITE PAPER) READ ABSTRACT |

IBM Inspires Customer Delight by Consistently Meeting High Customer Expectations for Product and Service Integrity by IBM and Intel

June 2011 - (Free Research)
In Technology Business Research’s 3Q10 x86-based Server Customer Satisfaction Study, based on the views of 481 IT decision-makers in North America, IBM earned its fifth straight No. 1 ranking and its fourth consecutive singular (unshared) top ranking. Read this retrospective analysis to learn more. 
(WHITE PAPER) READ ABSTRACT |

Drive Lifetime Customer Loyalty with Infor CRM Epiphany Interaction Advisor by Infor CRM

January 2012 - (Free Research)
Watch this video demo to learn about Infor CRM Epiphany Interaction Advisor, an all-in-one customer interaction system that provides you with valuable customer insight for enhanced interactions and increased customer loyalty. 
(VIDEO) READ ABSTRACT |

Taking a Proactive Approach to Linux Server Patch Management by SearchDataCenter.com

December 2012 - (Free Research)
In this white paper, discover how to take a proactive approach to Linux server patch management. Learn more about overcoming common challenges for Linux server patch management, what to patch and when, patch management in the cloud and more. 
(WHITE PAPER) READ ABSTRACT |

CRM guide: How social is changing the strategy by IBM

February 2014 - (Free Research)
Rapid changes in social computing, mobile and customer analytics are driving shifts in CRM strategies. This e-guide examines how businesses can prepare for the evolving CRM market and address changing customer experience needs. Discover the latest predictions for CRM trends according to analysts from Gartner Inc. 
(EGUIDE) READ ABSTRACT |

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