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Featured Sponsors
ExtraView IT HelpDesk by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.
Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.
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ScaleOut StateServer v4 for Linux or Windows by ScaleOut Software Inc.
September 2008 - (Free Research)
Download ScaleOut Software's products free for a 30 day period. ScaleOut StateServer enables organizations to deliver scalable performance and high availability for Java Web and grid computing applications running on Linux or Solaris.
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Astea Alliance - Service Lifecycle Management by Astea International Inc.
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
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Embarcadero® Change Manager™ 4.0 by Embarcadero Technologies, Inc.
March 2008 - (Free Research)
Embarcadero® Change Manager™ offers database developers and DBAs a complete set of schema, data, and configuration tools to manage the change management lifecycle.
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Alliance PocketPC - Impact Field Productivity by Astea International Inc.
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Alliance PocketPC:
For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device.
Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.
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GFI Network Server Monitor by GFI Software, Inc.
GFI Network Server Monitor is a network monitor that enables administrators to scan the network for failures or irregularities automatically.
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Jobfox Stays ahead of Brisk Growth with Customer Self-Service by Parature Inc.
August 2008 - (Free Research)
In this case study, Jobfox was looking for a customer service system with self-service capabilities, automation and reporting. Learn how Parature Customer Service software was the solution with its ease of use and maintenance, and rapid deployment.
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Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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Automating IT Process to Ensure Virtualization Success by Opalis Software, Inc.
May 2008 - (Free Research)
Virtualization is a technique for abstracting the physical characteristics of computing write sources from the way in which other systems’ applications or end users interact with those write sources.
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ROC Maestro for Open Systems by ROC Software
ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments.
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ITIL: An Indispensable Guide by matrix 42
June 2008 - (Free Research)
matrix42’s Empirum allows the complete and centralized administration of all PCs, servers, configurations and software assets for both Windows and Linux environments.
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ExtraView Bug Tracker by Extraview Corporation.
The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface.
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Defect Tracker by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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10 Reasons to Worry if You're Using CRON by ROC Software
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October 2006 - (Free Research)
It's expensive to maintain CRON on every server. It's a drain to log into machine after machine, sifting through log files and scripts to track tasks. But, did you know there are even more reasons to worry if you're using CRON? Learn how to simplify and control your job scheduling.
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Less Watts: Saving Power with Linux on Intel Platforms by Intel Corporation.
June 2008 - (Free Research)
Power consumption is rising in the data center and now is the time to make improvements. This paper gives insight into the key areas that must be addressed in order to slow the seemingly unending quest for more power.
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