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Featured Sponsors
IT HelpDesk Solution by Extraview Corporation
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ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Customer Support Solution by Extraview Corporation
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As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
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EasySpooler by ROC Software
ROC EasySpooler not only provides a central view of your entire output environment, it allows IT staff versatile control of output, whether routed to printers, fax machines, the Web, email, or a PDF file.
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ExtraView IT HelpDesk by Extraview Corporation.
ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers.
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Service Management Professional by High 5 Software
Service Management Enterprise and Professional - SME and SMP - are powerful software programs designed especially for service companies. They provide tools to help you manage your customers, staff schedules, maintenance, inventory and more.
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Numara® Track-It! 8 Overview Webinar by Numara Software
March 2008 - (Free Research) In this Webcast, learn about a high-productivity interface, email request processing capabilities and self-service competencies that will speed up response times and improve user satisfaction levels.
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On-Demand Support Software by Parature Inc.
Parature eTicket enables your customers to submit support tickets through your customer service or help desk websites, and enables your support team to track, route and manage customer tickets. As a result, your customer support team will provide efficient, superior customer service, resulting in satisfied and loyal customers.
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Thirty-One Best Practices for the Service Desk by Citrix Online-GotoAssist
May 2008 - (Free Research) This paper discusses about the thirty one best practices which can serve as the starting point for various evaluation and improvement process.
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Astea Alliance - Service Lifecycle Management by Astea International Inc.
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Astea Alliance -supports the complete service lifecycle, and enables you to manage staff
and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.
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Increased Productivity, Decreased Cost, Happier Employees with HelpDesk Software by TechExcel, Inc.
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April 2006 - (Free Research) Replace existing help desk software because of poor performance and an unresponsive vendor. The new software needed to be easier to use, require less administration, and cut costs. Most importantly, the new software needed to support the informational needs of managers and support staff without requiring them to learn any new technical skills.
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Defect Tracker by Extraview Corporation.
ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc.
(E-mail this company)
Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.
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Dispatch Direct: Service Call Dispatching by Dispatch Direct
Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.
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Parature's Online Customer Service Software & Solutions by Parature Inc.
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs.
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Epicor®Vista™ – Job Shop & Make-to-Order ERP Solutions by Epicor Software Corporation.
Epicor Vista is a world-class, integrated manufacturing and accounting solution for emerging manufacturers, job shops or make-to-order departments of large enterprises. Vista is loaded with innovative tools that will help you take control of estimating, orders, scheduling, costing, inventory, quality and much more.
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Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
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HP Compaq T5735 Thin Client Product Datasheet by Hewlett-Packard Company
March 2008 - (Free Research) The NEW HP Compaq t5735 provides convenient access to server-based solutions, Virtual Desktop Infrastructure (VDI) or to a variety of remote client solutions.
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