WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

The Intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction by Genesys March 27, 2008 - (Free Research) Download the new business paper, The intelligent Customer Front Door: Rolling Out the Red Carpet for Increased Customer Satisfaction and discover how your contact center can actually anticipate customers' needs and allow them to control the interaction.  (WHITE PAPER) READ ABSTRACT |

The Intelligent Customer Front Door: Go Beyond the Limitations of Traditional Interactive Voice Response (IVR) to Deliver Superior Customer Service by Genesys June 2008 - (Free Research) This white paper discusses how companies can transform customer service by applying intelligent business rules for optimal efficiency and a competitive advantage.  (WHITE PAPER) READ ABSTRACT |

A More Secure Front Door: SSO and Strong Authentication by Imprivata February 2011 - (Free Research) Times change. Sometimes they change even faster than we might expect, as recent developments in Strong Authentication have shown. Just a few years ago, the idea of requiring users to provide a second form of identity to gain access to IT resources was seen by many as only necessary for remote access security or top-secret jobs.  (WHITE PAPER) READ ABSTRACT |

Five Steps to Secure Outsourced Application Development by Veracode, Inc. May 2010 - (Free Research) Application security has become a top concern for security professionals striving to control their company’s overall risk profile. Meanwhile, companies are also saving money by outsourcing more and more custom code creation. This white paper outlines five best practices that enterprises can use to secure their outsourced application development.  (WHITE PAPER) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft July 2010 - (Free Research) SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details.  (BROCHURE) READ ABSTRACT |

Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC July 2010 - (Free Research) Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability.  (TRIAL SOFTWARE) READ ABSTRACT |

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers by ComputerWeekly.com November 2011 - (Free Research) In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now.  (EZINE)

Vizion Core vReplicator by Vizioncore Inc. vReplicator is the recognized host-level image replication solution for VMware Infrastructure. vReplicator allows the entire virtual machine to be replicated, including the OS, configurations and patches, applications and data.  (SOFTWARE PRODUCT)

Requirements-Driven Product Development by IBM May 2009 - (Free Research) This document discusses the challenges in implementing DOORS in a rapidly evolving environment and the clear payoffs from using DOORS to integrate across diverse disciplines and to boost the collaborative effort.  (WHITE PAPER) READ ABSTRACT |

CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc. July 2011 - (Free Research) The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees.  (WHITE PAPER) READ ABSTRACT |

The Department of Defense and Open Source Software by Oracle Corporation January 2008 - (Free Research) This white paper looks at the pros and cons of open-source software and helps organizations understand how to build a business case that is based on cost, schedule, performance and risks across the entire program lifecycle not just up-front program inception costs and considerations.   (WHITE PAPER) READ ABSTRACT |

IBM Rear Door Heat Exchanger by IBM October 2008 - (Free Research) This IBM white paper helps you to understand what's happening in an overheated system and to see if yours is at risk, it also explains how the IBM Rear Door Heat eXchanger helps to dramatically reduce data center power consumption.  (WHITE PAPER) READ ABSTRACT |

Critical Success Factors Deploying Pervasive BI by Informatica September 2008 - (Free Research) The goal of pervasive BI applications is to take the data that produced the back office ROI of more than 400% and deliver it to front-line employees in a form appropriate to their job functions-with similar results.  (WHITE PAPER) READ ABSTRACT |

Shutting the Door on Data Theft by Websense, Inc. September 2011 - (Free Research) Today's threats are much more sophisticated than ever. Hackers write and execute code that's pre-tested to elude antivirus programs. Join Patrik Runald, as he reveals how you can stay a step ahead of these attacks. Learn how inbound and outbound threats bypass traditional defenses, and how shared security intelligence can protect you.  (WEBCAST) READ ABSTRACT |

Cisco and Standards: Opening the Door to Borderless Networks by Cisco Systems, Inc. November 2010 - (Free Research) This white paper details the need for standards adoption and adherence in order to reap the rewards in the following areas: Integration and testing, deployment, operations, problem resolution, availability, security, accessibility, open systems, cost savings, and choice.  (WHITE PAPER) READ ABSTRACT |

E is for Endpoint: How to Check Unknown Apps at the Door by Lumension April 2012 - (Free Research) Antivirus and patch management are vital layers of defense. But their limitations leave your systems vulnerable. Intelligent whitelisting adds a layer of flexible, dynamic application control to truly protect your endpoints.  (WHITE PAPER) READ ABSTRACT |

IBM and Cisco Front Office Solutions for Retail Banking by IBM Line of Business February 2008 - (Free Research) Is your bank able to grow targeted areas of business while enhancing market differentiation? Are you able to meet changing individual customer needs and purchase behaviors with the most effective range of products and services? Let IBM and Cisc...  (WHITE PAPER)

Keeping Your Data Center Cool - There Is Another Way by IBM May 2008 - (Free Research) This white paper helps you to understand what's happening in an overheated system and to see if yours is at risk and also explains how the IBM Rear Door Heat exchanger helps to dramatically reduce data center power consumption.  (WHITE PAPER)

IBM Rational Workbench for Systems and Software Engineering by IBM June 2010 - (Free Research) This white paper illustrates how proven methodologies and best-of-breed tools, such as Rational DOORS, Rational Rhapsody, Rational Team Concert, and Rational Quality Manager, can help you design high-quality products that meet customer requirements.  (WHITE PAPER) READ ABSTRACT |

Customer Relationship Management - Integration for a Customer Centric View by Sage (UK) Limited August 2008 - (Free Research) This white paper provides a valuable list of factors for executive management, IT decision makers and sales professionals to consider when planning a successful CRM integration project.  (WHITE PAPER) READ ABSTRACT |

It's All About Security: Things to Know Before You Open The Doors To Smartphones and Tablets in Your Enterprise by Sybase, an SAP company June 2011 - (Free Research) This white paper discusses mobile device security threats and how IT can manage and secure devices. By following the strategies outlined in this paper, IT managers will learn what the greatest security risks are for mobile devices and how to protect end users, their devices, and the network infrastructure.  (WHITE PAPER) READ ABSTRACT |

Mobile ticketing opens doors of opportunity for business by ComputerWeekly.com November 2010 - (Free Research) Juniper Research defines a mobile ticketing user as “someone who stores a ticket on their mobile phone for later redemption” at the point of travel, the music venue, the cinema etc.  (WHITE PAPER) READ ABSTRACT |

Active Archive: Front‐End File System for Tape and Disk by Spectra Logic Corporation October 2010 - (Free Research) Tape has come back into its own, with the advent of new hardware and software that lets tape act like disk. Now the cycle is complete, through the use of active archive applications that put a file system in front of tape. Read this white paper to learn more about active archiving.  (WHITE PAPER) READ ABSTRACT |

Big Data Analytics and The New Era of Data Warehousing by Information Builders December 2011 - (Free Research) This paper discusses how customer demands have prompted recent changes in the data warehouse market, and how those changes are opening the door for a new breed of vendors beyond those who previously dominated the industry with stack offerings.  (WHITE PAPER) READ ABSTRACT |

Leveraging the Value Proposition of SOA: How Enterprise Architecture Helps Organizations Analyze and Develop Their Services Strategy by Telelogic, An IBM Company May 2007 - (Free Research) This paper discusses SOA as more than a technology. SOA is an architectural principle that opens the door to using IT technology in new ways to help improve efficiency and productivity and provide value to both providers and consumers of services.  (WHITE PAPER) READ ABSTRACT |

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