Find out how your employees, customers and business parters can share ideas and information better with a unified approach to business communications. 

Microsoft® Office SharePoint® Server 2007 is an integrated suite of server capabilities that can help improve organizational effectiveness by providing comprehensive content management and enterprise search, accelerating shared business processes, and facilitating information sharing across boundaries for better business insight. 

Getting data moved over to a new server is more than merely copying the most recent files and folders to that machine. File security, permissions, shared folders and local groups facilitating access need to be maintained. 

It sounds simple, but just try to figure out who accessed your confidential data yesterday. IT management standards insist on it, compliance standards require it, but can you deliver? 

Read this paper to learn about options for deploying and managing a home-based agent model with the ultimate goal being increased customer loyalty. As the key driver in this model, other cumulative benefits result: higher agent productivity, reduced attrition, lower operational costs, stronger business continuity, and more. 

Enterprise job scheduling is a mature and mission-critical IT capability that supports some of the most important business processes throughout a modern enterprise. This EMA whitepaper will review the implementation and benefits of agentless job scheduling. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

This ESG White Paper discusses the importance of tiered storage, examines BlueArc's approach to intelligent tiering, and shows how it creates operational value for users' data storage infrastructures. 

This paper looks at end-user and server-based licensing fees for BI solutions and argues that server-based fees makes much more sense. 

The Internet enables prospects to search for you rather than the other way around. You must place expertly crafted content wherever prospects might be searching. Marketers are leveraging a new methodology called Intelligent Content Strategy to attract more prospects that are looking for their solutions.