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Taking action on analytics: Using data for customer loyalty and retention by SAP America, Inc.

July 05, 2011 - (Free Research)
During the recession, organizations have been forced to revisit customer retention tactics and define a clear strategy for customer loyalty. Yet many organizations lack the strong understanding of customer data that is the foundation of a successful customer loyalty program.  In this e-book, learn about trends in customer relationship management. 
(EBOOK)

Taking Action on Analytics: Using data for customer loyalty and retention by Infor

December 20, 2010 - (Free Research)
In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Find out about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on. 
(EBOOK) READ ABSTRACT |

E-Book: Taking Action on Analytics - Using Data for Customer Loyalty and Retention by Infor CRM

September 09, 2009 - (Free Research)
In this E-Book, hear from analysts and experts about recent trends in customer data and learn how winning organizations are truly taking action on analytics. Learn about the challenges that many organizations face when establishing and maintaining customer data management and retention programs and how to meet those challenges head on. 
(EBOOK) READ ABSTRACT |

MapInfo Professional v10.5 by Pitney Bowes Business Insight

October 07, 2010 - (Free Research)
Helps organizations visualize data on a map so they can easily determine relationships between data and geography. 
(DOWNLOAD) READ ABSTRACT |

Computer Weekly 13 September 2011: Download this week's issue of the UK's leading technology publication, with our analysis of the latest news, trends and IT management issues by ComputerWeekly.com

September 13, 2011 - (Free Research)
In this week's Computer Weekly, we talk to the man tasked with bringing public services into the digital age. The second installment of our Buyer's Guide to business intelligence reviews two low-cost alternatives to the big suppliers; and we go behind the scenes of the IT preparations for the London 2012 Olympic Games. 
(EZINE)

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com

January 10, 2012 - (Free Research)
In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now. 
(EZINE)

Computer Weekly - 10 January 2012: What’s in store for IT this year? by ComputerWeekly.com

January 10, 2012 - (Free Research)
In this week’s issue of Computer Weekly, we look at the key trends and technologies that will be on IT leaders’ agenda in 2012. Our first Buyer’s Guide of the year examines how IT consumerisation will affect business technology; and Home Office IT director Denise McDonagh tells us why government IT isn’t working. Download the new issue now. 
(EZINE)

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com

September 20, 2011 - (Free Research)
In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now. 
(EZINE)

Webcast: "Free" Open Source Portals: Myth, Hype, or Reality? by IBM

December 10, 2010 - (Free Research)
Go beyond software license fees when evaluating a portal solution. Learn about trends in the portal market, what’s driving demand, cost drivers for portal projects and how to evaluate commercial vs. open source portal solutions. This webcast will show how to drive innovation, deliver exceptional web experiences, and realize tangible business value. 
(WEBCAST) READ ABSTRACT |

Why Leading SaaS ISVs Choose the Oracle SaaS Platform by Oracle Corporation

April 15, 2009 - (Free Research)
Tune in to our panel of technology experts to learn how to build, deploy, and manage a SaaS solution that is architected right from the ground up. 
(WEBCAST) READ ABSTRACT |

InterScan Messaging Hosted Security (IMHS) Trial by Trend Micro, Inc.

August 21, 2009 - (Free Research)
Many traditional email security solutions take up too much time and are not as effective as they should be in stopping spam. Hosted email security by Trend Micro provides unlimited email scanning capacity with always-up-to-the-minute security that is continuously tuned and optimized 24x7. 
(DOWNLOAD) READ ABSTRACT |

InterScan Messaging Hosted Security (IMHS) Trial by Trend Micro, Inc.

August 21, 2009 - (Free Research)
Many traditional email security solutions take up too much time and are not as effective as they should be in stopping spam. Hosted email security by Trend Micro provides unlimited email scanning capacity with always-up-to-the-minute security that is continuously tuned and optimized 24x7. 
(DOWNLOAD) READ ABSTRACT |

10 Reasons to Buy a Software Licensing & Entitlement Management Solution by Flexera Software

October 25, 2011 - (Free Research)
This white paper explores the top 10 reasons why most software vendors and high-tech manufacturers choose to buy a COTS software licensing and entitlement management solution. 
(WHITE PAPER) READ ABSTRACT |

Service Provider License Agreement (SPLA): The pay-as-you-go licensing program by HP and Microsoft

July 02, 2010 - (Free Research)
SPLA is a month-to-month licensing program designed to enable service providers to supply hosting, outsourcing and other software services to customers without the up-front capital costs and increased risk. Read this brochure for the details. 
(BROCHURE) READ ABSTRACT |

ESG Research Report: New NetVault Backup Licensing Mode by Quest Software, now a part of Dell

October 03, 2011 - (Free Research)
This ESG white paper features information about backup licensing and how these trends are affecting what solutions are available - and at what cost. Read on to learn about four critical aspects of any licensing structure, different types of licensing, and what solutions are available today to help meet your specific needs. 
(WHITE PAPER) READ ABSTRACT |

Trend Micro Hosted Email Security by Trend Micro

April 14, 2010 - (Free Research)
Trend Micro Hosted Email Security is independently rated #1 for anti-spam as it blocks 99% of spam 100% of the time. Download a FREE trial version. 
(PRODUCT DEMO)

Trend Micro Hosted Email Security by Trend Micro

April 14, 2010 - (Free Research)
Trend Micro Hosted Email Security is independently rated #1 for anti-spam as it blocks 99% of spam 100% of the time. Download a FREE trial version. 
(PRODUCT DEMO)

Considering Software Licensing and Entitlement Management: SafeNet's Life-Cycle Approach by SafeNet, Inc.

July 15, 2010 - (Free Research)
As a continuation of prior research, this white paper, commissioned by SafeNet, discusses IDC's findings on the best practices for the deployment of software licensing and entitlement management technologies. 
(WHITE PAPER) READ ABSTRACT |

CW+: BDNA: IT asset management user trend survey by ComputerWeekly.com

September 30, 2010 - (Free Research)
IT asset management and discovery tools - the user's view. 
(WHITE PAPER) READ ABSTRACT |

DataNAS XP by Excel Meridian Data, Inc.

The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses. 
(HARDWARE PRODUCT)

Simplifying Citrix XenApp -- Get the Insight you Need to Optimize Your Citrix Investment by XTS

April 2008 - (Free Research)
This white paper provides an analytical perspective on how to best manage your Citrix environment. 
(WHITE PAPER) READ ABSTRACT |

Lumension Endpoint Management and Security Suite by Lumension

September 2010 - (Free Research)
A new wave of vulnerabilities is threatening our endpoints and browsers at a much greater rate than operating systems and servers, which is why the SANS Institute has ranked “patching client-side software” as the number one security priority. 
(TRIAL SOFTWARE)

Worry-Free Business Security Services by Trend Micro, Inc.

October 2010 - (Free Research)
Learn why your traditional antivirus is putting your business at risk from web threats, viruses, spam and more. Discover how Worry-Free Business Security can help. 
(DOWNLOAD) READ ABSTRACT |

Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications

January 2013 - (Free Research)
For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come 
(WHITE PAPER) READ ABSTRACT |

Top Five Contact Center Trends for 2013 by Avaya

March 2013 - (Free Research)
This resource offers five key trends that are reshaping customer experience management. Discover how successfully tap into these trends will give you the competitive advantage over those who fail to adapt to this rapid change. 
(WHITE PAPER) READ ABSTRACT |

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