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TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc..
CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more...
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CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc..
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Parature's Online Customer Service Software & Solutions by Parature Inc..
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eCity Sell - Sales Order Management for .Net2.0 by SLINGSHOT.

eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company)

Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

LANDesk - Enterprise Desktop & Security Mgmt. for North American Companies by CreekPointe (E-mail this company)

LANDesk® solutions were designed specifically for North American companies and empowers enterprises to centrally manage and protect desktops, servers and mobile devices through a single console. They're cost-effective, intelligent and provide IT & Help Desk Managers with a rapid time to value. 
(RESELLER & SERVICE) GO TO DETAILED REPORT

Defect Tracker - Web-based Change Management for Manufacturing/LifeSciences by Extraview Corporation (E-mail this company)

For industry-leading manufacturing and life science organizations, ExtraView Defect Tracker offers highly-scalable web-based defect tracking and change management with the flexibility and speed of the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Configure One's Concept™ Product Configurator by Configure One.

Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Revenue Recognition, Contract Renewals and Order Management Software by Softrax Corporation (E-mail this company)

Softrax provides a complete solution for streamlining revenue recognition, maintenance renewals, order management, complex billing, reporting, and financial forecasting. Softrax is the robust foundation for finance operations as well as compliance with accounting guidelines and Sarbanes-Oxley requirements. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support Solution by Extraview Corporation (E-mail this company)

As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Bug Tracker Solution - Comprehensive Bug Tracking and Change Management by Extraview Corporation (E-mail this company)

As a leading Bug Tracking Solution for small companies to the world's largest organizations, the ExtraView Bug Tracker solution features comprehensive bug tracking and change management functionality based on the ExtraView platform. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Defect Tracker by Extraview Corporation.

ExtraView Defect Tracker provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Stock - Inventory Control & Warehouse Management for .Net2.0 by SLINGSHOT.

eCity Stock forms an integral part of the inventory management and planning capabilities of the eCity Enterprise Suite. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO Enterprise--Multi-site Service Organization Management by Insight Direct (E-mail this company)

ServiceCEO Enterprise enables you to have total control over your multi-site service organization, all using one centralized database. It is perfect for the franchisor that needs to handle multiple companies, locations, and/or branches. You'll be able to be more efficiently and with fewer people—meaning you'll be able to run it more profitably. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Financials - Financial Control for Your Mid-to-Large Business by SLINGSHOT.

eCity Payables forms an integral part of the advanced financial management capabilities of the eCity Enterprise Suite. Access to eCity applications is provided via a user configurable “dashboard”. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ExtraView Bug Tracker by Extraview Corporation.

The ExtraView Bug Tracker solution was developed upon the ExtraView platform, Designed for the Web, all features, including all administrative features, are accessible through a standard Web browser interface. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Customer Support solution by Extraview Corporation.

ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

eCity Procurement - Purchase & Requisition Management for .Net2.0 by SLINGSHOT.

eCity Buy and eCity Request form an integral part of the procurement and requisition management capabilities of the eCity Enterprise Suite. Access to eCity applications is provided via a user configurable “dashboard”. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Parature's Online Customer Service Software & Solutions by Parature Inc.

Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. 
(ASP) GO TO DETAILED REPORT

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company)

Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

IT HelpDesk Solution by Extraview Corporation (E-mail this company)

ExtraView IT HelpDesk Solution is a high-end solution designed to empower our customers to keep their most important customers, their employees, happy because happy, productive employees create and maintain happy, long-term customers. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

TimeSummit by Exaktime

Time and attendance records collected in your JobClocks and/or PocketClocks are easily transferred into TimeSummit software, automatically assembled and presented to you in clear, concise reports. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company)

No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Centennial Discovery 2007 by Centennial

April 2008 - (Free Research) Centennial Discovery is an award-winning IT Audit and Inventory management solution designed to improve IT governance by enabling customers to more effectively plan, manage and report on various IT operational disciplines
(DEMO) READ ABSTRACT | GO TO DEMO

ServiceCEO for General Repair and Handyman Service Companies by Insight Direct (E-mail this company)

There is no better software to help you run your Repair service company. Understanding the specific needs of the General Repair industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for Janitorial and Professional Cleaning Services by Insight Direct (E-mail this company)

There is no better software to help you run your Professional Cleaning service. Understanding the specific needs of the Janitorial and Cleaning service industry, we know what it's like to have hundreds of customers with special needs. We know the trouble of managing and scheduling your staff. ServiceCEO handles every aspect of your business. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies (E-mail this company)

Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations. 
(ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Demand Commander: Supply Chain Forecasting for Manufacturers by Foresight Technologies (E-mail this company)

Foresight’s Demand Commander is a quantum leap in forecasting technology and demand planning process optimization. It helps US manufacturers and distributors predict, manage, and adapt to customer demand in order to drive profitable growth. Foresight guarantees to reduce the error in demand management and planning processes by 25-50%. 
(SOFTWARE PRODUCT) GO TO DETAILED REPORT

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