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Cash In On Your Old PBX System by Cisco Systems, Inc. May 04, 2010 - (Free Research) Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.  (PRODUCT OVERVIEW)

TechTarget ANZ’s guide to upgrading your PBX by VExpress October 25, 2010 - (Free Research) Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.  (EBOOK)

Hosted IP Centrex by Verizon and Adtran April 02, 2008 - (Free Research) Hosted IP Centrex is designed for customers that want all the features of a PBX or Key system without the associated capital, lease, or maintenance costs.  (WHITE PAPER) READ ABSTRACT |

Making Lync Your Softphone by AVST (E-mail this company) April 12, 2013 - (Free Research) This video explores how AVST's Intelligent Gateway can help you bridge the gap between your collaborative applications and your existing PBX, allowing you to unlock the power of UC without upgrading or replacing your PBX.  (VIDEO) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat October 07, 2010 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise.  (WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat December 02, 2008 - (Free Research) This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.  (WHITE PAPER) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 10, 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

IP Centrex vs. Hosted Unified Communications for MSPs by Cisco Systems, Inc. March 08, 2011 - (Free Research) How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons.  (WHITE PAPER) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc. July 2008 - (Free Research) By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.  (WHITE PAPER) READ ABSTRACT |

Exploiting IT Networks to Create Sticky Services by Alcatel-Lucent January 2008 - (Free Research) This paper has examined the kinds of sticky services deployable today over advanced IP networks.  (WHITE PAPER) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel May 2009 - (Free Research) This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective.  (WHITE PAPER) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company) October 2007 - (Free Research) Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices.  (WHITE PAPER) READ ABSTRACT |

Understanding Voice over IP Converged Trunking Alternatives by Verizon and Adtran January 2008 - (Free Research) The benefits, risks and design alternatives are explored within this paper to help you select the solution and service provider that best meet your needs.  (WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint August 2008 - (Free Research) AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI.  (WHITE PAPER) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse May 2009 - (Free Research) In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment by Dell, Inc. February 2009 - (Free Research) Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

PBX Buying Guide: How to Choose the Right Phone System for Your Business by Fonality Inc. August 2010 - (Free Research) While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process.  (WHITE PAPER) READ ABSTRACT |

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel May 2009 - (Free Research) ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.  (ARTICLE) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight April 2008 - (Free Research) Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding.  (WHITE PAPER) READ ABSTRACT |

Workday and Life Time Fitness: A Unified Platform Ideal for Business Growth by Workday December 2012 - (Free Research) When it comes to getting in shape, Life Time Fitness, "The Healthy Way of Life Company," is the expert. When the company wanted to get its HR, payroll, and financial infrastructure in order, Life Time Fitness turned to Workday.  (CASE STUDY) READ ABSTRACT |

HP Converged Storage: Storage for the next era of IT by HP & Intel® November 2012 - (Free Research) IT organizations must try to keep up with evolving technology, so to succeed they must focus on innovation, not maintenance, of legacy infrastructure. Access this white paper to find out more information on the changing role of IT and how to leverage new technologies in order to drive business.  (WHITE PAPER) READ ABSTRACT |

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel® July 2009 - (Free Research) Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on.  (ANALYST REPORT) READ ABSTRACT |

Business Edition 6000 Business Data Sheet by Cisco Systems, Inc. October 2011 - (Free Research) Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.  (VIDEOCAST) READ ABSTRACT |

Business Edition 6000 Business Data Sheet by Cisco Systems, Inc. September 2011 - (Free Research) Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.  (VIDEOCAST) READ ABSTRACT |

AVST Corporate Overview: Delivering Interoperable UC to Organizations of All Shapes and Sizes by AVST (E-mail this company) October 2012 - (Free Research) Uncover the multiple next-generation unified communications solutions available that can help boost and increase productivity without resorting to the "rip and replace" model.  (WHITE PAPER) READ ABSTRACT |

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