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TechTarget ANZ’s guide to upgrading your PBX by VExpress

October 25, 2010 - (Free Research)
Read this guide and discover how a new PBX could trim your telephony costs and boost productivity. 
(EBOOK)

Cash In On Your Old PBX System by Cisco Systems, Inc.

May 04, 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications. 
(PRODUCT OVERVIEW)

Top 3 Drivers for Flexible UC Reference Architecture by SearchSecurity.com

September 11, 2012 - (Free Research)
This E-Guide from SearchUnifiedCommunications.com offers insight into creating a unified communications architecture that fulfills today's requirements and is flexible enough to adapt to the needs of tomorrow. 
(EGUIDE) READ ABSTRACT |

IP telephony trends: Migrating from PSTN to SIP trunking by SearchSecurity.com

February 24, 2012 - (Free Research)
Uncover the top five trends in enterprise IP telephony and learn the benefits and challenges of replacing PSTN with SIP-based services. 
(EGUIDE) READ ABSTRACT |

Hosted IP Centrex by Verizon and Adtran

December 11, 2007 - (Free Research)
Hosted IP Centrex is designed for customers that want all the features of a PBX or Key system without the associated capital, lease, or maintenance costs. 
(DATA SHEET) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

October 07, 2010 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

December 02, 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel

May 19, 2009 - (Free Research)
This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. 
(WHITE PAPER) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc.

July 2008 - (Free Research)
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. 
(WHITE PAPER) READ ABSTRACT |

IP Centrex vs. Hosted Unified Communications for MSPs by Cisco Systems, Inc.

March 2011 - (Free Research)
How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons. 
(WHITE PAPER) READ ABSTRACT |

Exploiting IT Networks to Create Sticky Services by Alcatel-Lucent

January 2008 - (Free Research)
This paper has examined the kinds of sticky services deployable today over advanced IP networks. 
(WHITE PAPER) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9

May 2013 - (Free Research)
Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations. 
(EGUIDE) READ ABSTRACT |

Worst Practices in SOA Implementation: Why Service-Oriented Architectures Fail by Information Builders Inc. (E-mail this company)

October 2007 - (Free Research)
Service-oriented architecture (SOA) enables different programs, applications, and tools to interact via self-contained services that do not depend on the context or state of the other service. This white paper provides insight into the top-four worst practices for SOA integration, and how to avoid and/or overcome these worst practices. 
(WHITE PAPER) READ ABSTRACT |

Understanding Voice over IP Converged Trunking Alternatives by Verizon and Adtran

January 2008 - (Free Research)
The benefits, risks and design alternatives are explored within this paper to help you select the solution and service provider that best meet your needs. 
(WHITE PAPER) READ ABSTRACT |

Unlocking Value in Application Outsourcing Relationships by CSC

December 2012 - (Free Research)
In order to combat the challenges of burdening legacy systems, CIOs often look to outsourcing companies for the cost efficiencies they need. But without the right application portfolio management (APM) strategy, those cost savings could be useless. 
(WHITE PAPER) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT |

Solution Spotlight: Legacy Application Modernization Best Practices by IBM

March 2014 - (Free Research)
None of those benefits of application modernization can be realized without integration technology. Find out why in this expert e-guide, which explores the link between integration and application modernization. Also, get an in-depth look at how to demonstrate the business value of integration when modernizing legacy applications. 
(EGUIDE) READ ABSTRACT |

Is the Back Office Ready for a Technology Refresh by Transverse

May 2009 - (Free Research)
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

PBX Buying Guide: How to Choose the Right Phone System for Your Business by Fonality Inc.

August 2010 - (Free Research)
While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process. 
(WHITE PAPER) READ ABSTRACT |

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel

May 2009 - (Free Research)
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. 
(ARTICLE) READ ABSTRACT |

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment by Dell, Inc.

February 2009 - (Free Research)
Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

Simplifying UNIX Migration - Dell and Red Hat Pave the Way by Dell, Inc. and Intel®

July 2009 - (Free Research)
Dell has teamed-up with Intel and Red Hat and developed a migration strategy to simplify the consolidation of the enterprise data center from an outdated, proprietary architecture to an easily managed open systems platforms. To learn about how easy it is to migrate from UNIX to Red Hat Enterprise Linux on Dell PowerEdge servers, please read on. 
(ANALYST REPORT) READ ABSTRACT |

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers by ComputerWeekly.com

August 2010 - (Free Research)
The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency. 
(WHITE PAPER) READ ABSTRACT |

Presentation: The BBC’s Unified Communications Strategy by ComputerWeekly.com

March 2014 - (Free Research)
Steve Shepherd, head of IT and business alignment at the BBC, explains how unified communications technology is transforming the BBC. 
(PRESENTATION) READ ABSTRACT |

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