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Voice over IP Open-Source Platforms and the Session Initiation Protocol by Global Knowledge Network, Inc.

April 2006 - (Free Research)
This paper shows the industry-wide acceptance of SIP and the recent advances of the open source software projects related to Voice over IP (VoIP). Read why the author firmly believes that the VoIP open source is still in its infancy, but its acceptance and product maturity will grow rapidly over the next few years. 
(WHITE PAPER) READ ABSTRACT |

IT Handbook: Windows 8 Migration Station by Dell, Inc. and Intel®

October 2012 - (Free Research)
This handbook presents best practices for moving to Microsoft's latest operating system, including assessing your organization's needs to determine whether Windows 8 is a good fit, which applications should move over, and what help is out there for your migration project and licensing. 
(EBOOK) READ ABSTRACT |

IT Handbook: Windows 8 Migration Station by Dell, Inc. and Microsoft

October 2012 - (Free Research)
This handbook presents best practices for moving to Microsoft's latest operating system, including assessing your organization's needs to determine whether Windows 8 is a good fit, which applications should move over, and what help is out there for your migration project and licensing. 
(EBOOK) READ ABSTRACT |

Cash In On Your Old PBX System by Cisco Systems, Inc.

May 2010 - (Free Research)
Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications. 
(PRODUCT OVERVIEW)

TechTarget ANZ’s guide to upgrading your PBX by VExpress

October 2010 - (Free Research)
Read this guide and discover how a new PBX could trim your telephony costs and boost productivity. 
(EBOOK)

Pay-As-You-Grow: investment protection and elasticity for your network by Citrix

January 2012 - (Free Research)
How do you keep up with increases in user demand without adding costly new hardware? Utilize Citrix NetScaler Pay-As-You-Grow to deliver 5x capacity on-demand without adding any additional hardware. Get investment protection and elasticity for your network. 
(WHITE PAPER) READ ABSTRACT |

Hosted IP Centrex by Verizon and Adtran

December 2007 - (Free Research)
Hosted IP Centrex is designed for customers that want all the features of a PBX or Key system without the associated capital, lease, or maintenance costs. 
(DATA SHEET) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

October 2010 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP’s viability, regardless of which vendor’s IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Is Your Network Ready for VoIP? by BlueCoat

December 2008 - (Free Research)
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise. 
(WHITE PAPER) READ ABSTRACT |

Social, Mobile, and Analytics to Push CRM Through 2015 by IBM

March 2014 - (Free Research)
In this e-guide, get advice from experts including Gartner research vice president Gene Alvarez, on how businesses can prepare for the evolving CRM market and address changing customer experience needs. Don't get left behind by relying on legacy processes and technology -- find out how to get ahead of the pack by reading now. 
(EGUIDE) READ ABSTRACT |

Avaya Unified Communications Can Reduce Cell Phone Expenses by Avaya Inc.

July 2008 - (Free Research)
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level. 
(WHITE PAPER) READ ABSTRACT |

IP Centrex vs. Hosted Unified Communications for MSPs by Cisco Systems, Inc.

March 2011 - (Free Research)
How similar are IP Centrex and hosted Unified Communications? Service providers that may be considering investing in hosted IP PBX  solutions - or expanding what they already offer - would benefit from comparing the two hosted approaches on several key business and technology dimensions. Continue reading to learn about the comparisons. 
(WHITE PAPER) READ ABSTRACT |

IP Telephony: Reliability You Can Count On by ShoreTel

May 2009 - (Free Research)
This paper examines the effects of three different architectures on the ability to deliver IP-based telephony systems that are both highly available and cost effective. 
(WHITE PAPER) READ ABSTRACT |

Cloud Computing: Best Practices for Migrating to Microsoft Business Productivity Online Suite by Dell Software

March 2010 - (Free Research)
In this new white paper by Quest Software, learn the best practices for migrating to Microsoft Exchange Online and SharePoint Online from any legacy platform. See why organizations like yours are moving to BPOS. Read this white paper today. 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Ensuring a Successful VoIP Migration by inContact

September 2010 - (Free Research)
This paper presents five key steps that will ensure a successful migration from legacy voice technology to VoIP in a contact center or enterprise environment. Continue reading to learn more about these five steps and learn how they can help you. 
(WHITE PAPER) READ ABSTRACT |

Understanding Voice over IP Converged Trunking Alternatives by Verizon and Adtran

January 2008 - (Free Research)
The benefits, risks and design alternatives are explored within this paper to help you select the solution and service provider that best meet your needs. 
(WHITE PAPER) READ ABSTRACT |

Make cloud Work for you by Hewlett-Packard Limited

July 2013 - (Free Research)
This webcast provides deeper insight into HPs cloud services. Find out why IT leaders are migrating to this technology and discover key benefits of implanting this service. 
(WEBCAST) READ ABSTRACT |

TEM for IP Readiness by AnchorPoint

August 2008 - (Free Research)
AnchorPoint TEM solutions provide a business process foundation for companies to systematically prioritize, address and assess their telecom spend - and apply the technologies and services that will yield the highest ROI. 
(WHITE PAPER) READ ABSTRACT |

Juniper Networks EX4200 Line of Switches Deliver True Chassis Functionality in a Stackable Form Factor by Juniper Networks, Inc.

November 2010 - (Free Research)
Legacy Ethernet switches fail to meet emerging requirements. The Juniper Networks EX4200 line of Ethernet switches with Virtual Chassis technology combine the best of stackable and chassis-based switches. 
(WHITE PAPER) READ ABSTRACT |

E-Book: How to Justify, Plan, and Execute a Successful ERP Upgrade by IQMS

August 2010 - (Free Research)
Seems like you’ve just finished a multi-year ERP implementation and already it’s time to consider an upgrade. Do the new features justify the hassle and expense? Or should you wait - and risk paying more to maintain an obsolete system? This eBook provides expert advice on making the case for an upgrade and executing a plan to ensure a positive ROI. 
(EBOOK) READ ABSTRACT |

Presentation Transcript: Getting Started with Unified Communications in an Exchange 2007 Environment by Dell, Inc.

February 2009 - (Free Research)
Check out this webcast transcript to learn how to implement Office Communications Server in a Microsoft Exchange environment, looking at unified communications solutions encompassing unified messaging, data web conferencing and audio conferencing. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

PBX Buying Guide: How to Choose the Right Phone System for Your Business by Fonality Inc.

August 2010 - (Free Research)
While moving to an IP phone system will bring great advantages, the more options, features, functions and capabilities that are available, the more decisions the buyer has to make. That makes it crucial to thoroughly understand your needs before you buy. In this guide are seven steps to help in that process. 
(WHITE PAPER) READ ABSTRACT |

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition by ShoreTel

May 2009 - (Free Research)
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. 
(ARTICLE) READ ABSTRACT |

Inter-Process Communications: The Next Leap in Business Productivity by LEGACY - DO NOT USE - Insight

April 2008 - (Free Research)
Inter-Process Communications (IPC) makes up the infrastructure that merges voice, data and video applications over a single network by enhancing IP telephony (VoIP) with technology such as conferencing, call transfers and forwarding. 
(WHITE PAPER) READ ABSTRACT |

Manufacturing IT Best Practices: ERP Upgrades and Migrations by SearchManufacturingERP

March 2012 - (Free Research)
Read this expert e-book to get comprehensive answers to all your ERP upgrade and migration questions. Inside, find: expert advice on recognizing when it's time to upgrade or migrate; tips for making a business case; the top five questions to ask before buying ERP systems; and best practices for a successful implementation process. 
(EBOOK)

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