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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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First Contact Resolution by Pegasystems

May 10, 2011 - (Free Research)
Contact centers have perfected the art of tracking customer inquiries, but first contact resolution is still alluding them.  The key to solving the problem-- not just answering, but resolving the issue. 
(EBOOK) READ ABSTRACT |

ESG Brief: Nexsan and FalconStor Team for High Performance, Operationally Efficient Disk-based Backup by FalconStor Software

August 01, 2009 - (Free Research)
Disk-based backup, deduplication, and MAID are three of the most talked about technologies in the storage industry—each is so popular that organizations often purchase them individually just to see the capabilities they can bring to their environments. Now, all three are available in Nexsan's DeDupe SG. 
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Provisioning Should Be Simple Why Traditional Provisioning Systems Are No Longer Relevant by Aveksa

July 23, 2012 - (Free Research)
Do you want to improve your provisioning system? In the past provisioning has been expensive and ineffective, but that can all improve with a few changes. Deciding who has access to your business enterprise is one of the first steps to take towards improvement. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Extending SAP Workflow: Getting More Out of Your Application by Winshuttle, LLC

July 18, 2012 - (Free Research)
Read this short e-book to discover what your different choices are when it comes to add-ons for SAP Workflow, including mobile options. Then, continue reading to uncover seven questions you should ask when you're evaluating add-ons. 
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Enhancing Disk-to-Disk (D2D) Backup with Data Deduplication by FalconStor Software

May 20, 2009 - (Free Research)
Today's storage environments need a way to keep data intact without consuming corresponding disk storage. The FalconStor® File Interface Deduplication System provides the solution. Read on to discover the amazing benefits of this data deduplication solution. 
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The New Learning Content Model: How Content Management Challenges Are Changing the Way Learning Content Is Purchased, Deployed and Managed by Plateau System LTD.

March 2008 - (Free Research)
With dynamic learning essential to meeting an entire new era of challenges, organizations simply can't afford to base their learning budget on their best guess about who, when, and how their employees will use eLearning content. 
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Essential Guide to Threat Management by SearchSecurity.com

March 2011 - (Free Research)
Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time. 
(EGUIDE) READ ABSTRACT |

Four Ways to Reduce Software Testing Cost Without Sacrificing Quality by CA Technologies.

May 2012 - (Free Research)
Read this expert content to learn about a four step process to reducing test costs. Learn how to be financially savvy about your testing without cutting valuable employees and managers that enhance your quality assurance processes. 
(EGUIDE) READ ABSTRACT |

Getting Real About Virtual Backup and Recovery by Acronis

March 2012 - (Free Research)
Check out this white paper to learn about the latest trends in virtualisation technology and discover what impact these improvements will have on backup and disaster recovery operations. Learn about the latest in off-site backups, data protection for virtual environments and more. 
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5 Ways to Improve Business Continuity by VMware, Inc.

October 2013 - (Free Research)
This informative paper explores the ways VMware provides a holistic approach to protecting your IT environment from a variety of factors that can cause application downtime, including unplanned events like a server failure and even planned events, such as server maintenance. Read on now to learn more. 
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UNIX to Linux Migration Assessment by Red Hat

December 2010 - (Free Research)
Explore this in-depth resource to discover how the migration to Linux impacts organizations, as well as information about other ways to remove cost and complexity from IT infrastructures. 
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Improve Organizational Communications by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Learn about a collaboration platform that allows for improved employee communication and productivity. 
(WHITE PAPER)

Becoming a Social Business: Social Business Enterprise Strategy Accelerator by IBM

July 2013 - (Free Research)
The way people interact and form relationships is changing, social business is the way of the future. This resource explains more about the opportunities that social business provides. It discusses how to go about adopting social media for both external and internal purposes, read on to learn more tips on transitioning to the social enterprise. 
(WHITE PAPER) READ ABSTRACT |

Collaborative Learning in a Project Environment by ComputerWeekly.com

April 2013 - (Free Research)
This guide from ESI International explains how organisations can harness collaborative learning to drive better project management. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Current Storage Trends: SSD & Virtual NAS by Avere Systems

February 2012 - (Free Research)
Check out this E-Guide to learn about emerging storage solutions like solid state (SSD), virtualization-optimized storage and automated tiering. You'll also learn about the latest trends in enterprise storage today, discover the ins and outs of virtual NAS and learn four ways to virtualize file access. Read on to learn more. 
(EGUIDE) READ ABSTRACT |

Presentation Transcript: Navigating Your Way Through the Fog of Cloud-Based Backup by Asigra

September 2010 - (Free Research)
There is a current movement to cloud-based backup for MSPs. Why cloud backup and why now? In this transcript of the "Navigating Your Way Through the Fog of Cloud-Based Backup" video, learn about the considerations for buying into cloud backup. 
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Top Mobile Data Protection Best Practices by McAfee, Inc.

November 2011 - (Free Research)
Mobile data protection is an extremely relevant topic in this day and age. With people now combining their work phones with their personal phones, important data is at risk in multiple ways. Check out this expert E-Guide and learn about the top five ways to secure your phone and make sure your personal and work information stays yours. 
(EGUIDE) READ ABSTRACT |

Image-Based Data Protection: Simply Better Data Protection by Dell Software

January 2011 - (Free Research)
In this Quest Software white paper, see why image-based data protection is the next step in protecting your company’s critical data. Learn about the true value of moving to a image-based data protection virtual solution, including a solid return on investment, and how this new technology works in your current backup environment. 
(WHITE PAPER) READ ABSTRACT |

What Management Must Know About Forecasting by SAS

October 2010 - (Free Research)
Forecasts never seem to be as accurate as you would like them, or need them, to be. This white paper explores why forecasting is often poorly done and provides some ways to improve it. Continue reading to learn what management must know about forecasting. 
(WHITE PAPER) READ ABSTRACT |

Improve Organizational Communications to Drive Business Results by Cisco Systems, Inc.

October 2011 - (Free Research)
As an organization’s workforce becomes increasingly mobile and dispersed, its ability to survive and thrive depends on effective employee communications. Access this resource to learn about collaborative tools that enable increased productivity, business agility and competitive advantage. 
(WHITE PAPER)

The Best Way to Deliver IT Support to Businesses as an MSP by GFI Software

December 2010 - (Free Research)
This paper examines the best ways to deliver IT support to businesses as a managed services provider. 
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FAQ Guide: How to Build an Efficient Data Storage Environment by FileTek, Inc. (E-mail this company)

April 2012 - (Free Research)
This Q&A is here to help you get your storage on the right track - read on to discover how you can create a more efficient storage infrastructure today. 
(EGUIDE) READ ABSTRACT |

ComputerWeekly Special Report: Personalised Technology Stimulates Innovation in the Workplace by Hewlett-Packard Limited

February 2014 - (Free Research)
With the convergence of mobility, cloud, big data and security, the way we work is changing. This guide takes a look at mobility in the workforce and the various ways it is enhancing employee productivity. 
(WHITE PAPER) READ ABSTRACT |

Charting the way for the Information Governance imperative by RSD

September 2011 - (Free Research)
Read this white paper to learn more about how to reach compliance guidelines and better secure your most important information. 
(WHITE PAPER) READ ABSTRACT |

Increase IT Efficiency and Reduce Costs through Effective JBoss Management by Red Hat

June 2011 - (Free Research)
View this webcast to learn about management strategies for ensuring proper configuration, uptime and availability for business applications and middleware environments. Continue reading to learn more about the most common middleware management challenges and how open source offers are providing cost-effective solutions to them. 
(WEBCAST) READ ABSTRACT |

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