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North American Contact Center Industry 2011: A Mid-Year Update and Forecast by Calabrio, Inc.

January 25, 2012 - (Free Research)

This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry.

(WHITE PAPER)

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Federal BP Whitepaper "Your Network is the New Battlefield" by IBM

January 11, 2012 - (Free Research)

Taking a proactive approach to information and network security is vital to combating the ever-increasing multitude of cybersecurity threats. Access today’s whitepaper to learn more about a flexible automation framework for continuous monitoring and management to help maintain network security.

(WHITE PAPER)

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Adhering to Government Standards: Common Criteria and Procurement Specifications by DLT Solutions

December 23, 2011 - (Free Research)

Advances in technology and threats have shifted the way we approach protecting national security systems and information. All commercial off-the-shelf (COTS) information assurance (IA)-enabled products acquired by Government departments and agencies must be subject to a standardized evaluation process. Learn how RedHat meets these requirements.

(WHITE PAPER)

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Case Study: National Print Group Posts Large-Scale Savings with Fluid Data Storage by Dell Compellent

June 29, 2011 - (Free Research)

As NPG's digital library and business applications continued to grow, so did data storage inefficiencies and costs. The aging equipment had limited storage capacity and there was no disaster recovery strategy other than time-consuming backups. Read on to learn how NPG managed their growing problem.

(CASE STUDY)

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Think Global Act Local: How to Find the Right ERP to Optimize Your Multi-Site,Multi National Operation by Sage Software

January 05, 2012 - (Free Research)

This white paper details the challenges faced by multi-site and multinational organizations and describes what to look for in an enterprise resource planning (ERP) solution to address these issues.

(WHITE PAPER)

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Delta Hotels and Resorts - From Microsoft Exchange 2007 to Google Apps by Google Apps

November 05, 2010 - (Free Research)

Content provided by Google. Get an insider's view of how a cloud-based collaboration suite enabled anytime, anywhere access and enhanced communication between employees and clients for a multi-national hotel and resort company. Gain key lessons learned and tips for managing a successful migration.

(WEBCAST)

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Applied Database Auditing and Oracle Audit Vault by Oracle Corporation

September 06, 2011 - (Free Research)

Applied Oracle Security (Oracle Press, 2010) is the definitive guide to safeguarding Oracle Database 11g written by the security experts in Oracle’s National Security Group. This complementary chapter on auditing covers how to audit database activity efficiently, improve security, address regulatory requirements, and automate compliance reporting.

(WHITE PAPER)

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Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.

March 2006 - (Free Research)

The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid.

(WHITE PAPER)

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Ovum: The changing face of multi-national mobility by ComputerWeekly.com

January 2011 - (Free Research)

Many multinational corporations (MNCs) aim to have a more centralized and unified approach to mobility, which they see as an essential component of their unified communications (UC) and broader ICT strategies.

(WHITE PAPER)

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Maximize efficiency and increase business value with automation by Hewlett-Packard Company

October 2011 - (Free Research)

This case study from a national restaurant chain provides detail on their approach and business benefits of using HP Operations Orchestration to improve service levels to internal customers, drive efficiencies and reduce costs.

(CASE STUDY)

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14 Security Policy Tips by Global Knowledge

May 2011 - (Free Research)

Every organization needs a security policy, whether it's a business of one or a multi-national corporation. In this white paper, expert James Michael Stewart reveals 14 key tips for both organizations new to security policies and those looking to tighten up their defenses.

(WHITE PAPER)

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Selecting the right EHR for the Life of your Practice and Your Patients by Intel and HP

September 2011 - (Free Research)

If we are at or approaching a technological tipping point in the history of healthcare, then it has never been more important for physician practices to select the right electronic health record (EHR) – and there are tangible reasons to believe so. This white paper discusses criteria for selecting the right EHR solution.

(WHITE PAPER)

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USA.net - A Broker/Dealer Secure Messaging Case Study by Perimeter eSecurity

January 2012 - (Free Research)

This white paper explores a cloud-based email provider that offers unrivaled security, email archiving features, secure wireless support, email continuity services and full support for regulatory review in compliance with FINRA regulations.

(WHITE PAPER)

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How to tackle trust management and business impact levels by ComputerWeekly.com

November 2010 - (Free Research)

Back in the time when businesses were predominantly “local” and to a large extent insulated from each others operations, it really didn’t matter very much how we defined the Business Impact of Information Risks, for we knew what we meant in each business and we didn’t have much need to share that meaning with others.

(WHITE PAPER)

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The business benefits of switching to mobile TV by ComputerWeekly.com

November 2010 - (Free Research)

Over the past two years, the mobile TV landscape has changed dramatically.

(WHITE PAPER)

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CW+: Bloor Research - EU Compliance and Regulations for the IT Professional by ComputerWeekly.com

January 2011 - (Free Research)

This paper highlights key directives and legislation within the European Union that have an impact on IT security practitioners, especially those responsible for the safe storage of data using data loss prevention technologies.

(WHITE PAPER)

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NextGen How the FAA Uses FuseSource by FuseSource

December 2011 - (Free Research)

Read this paper to find out why the FAA's System Wide Information Management program selected four open source service-oriented architecture (SOA) components to combine with its other development and management tools to create an enterprise infrastructure that will be deployed between 2010 and 2015 to support NextGen satellite air traffic control.

(CASE STUDY)

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Disk Backup Systems Continue to Evolve to Meet Growing Challenges by Quantum Corporation

February 2012 - (Free Research)

Check out this SearchStorage.com E-Guide to learn about recent developments that allow disk to remain a viable backup solution in today's data-intensive environments. In this guide you'll learn about the top challenges associated with disk backup today, and learn about technologies that are evolving in order to overcome them. Read on for more.

(EGUIDE)

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Current Storage Trends: SSD & Virtual NAS by Avere Systems

February 2012 - (Free Research)

Check out this E-Guide to learn about emerging storage solutions like solid state (SSD), virtualization-optimized storage and automated tiering. You'll also learn about the latest trends in enterprise storage today, discover the ins and outs of virtual NAS and learn four ways to virtualize file access. Read on to learn more.

(EGUIDE)

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Tips for Exchange Mailbox Protection by Mimecast

April 2011 - (Free Research)

In this e-guide, gain expert insight into how to secure messages with Exchange Server 2010. Find out about common issues IT pros have with unprotected Exchange mailboxes and learn about options to ensure protection. And get tips for managing Exchange servers and administrators to achieve a successful message security initiative.

(EGUIDE)

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For the Small to Medium-Sized Company Backup is All About Recovery Time by QuorumLabs

December 2011 - (Free Research)

Products like QuorumLabs onQ Site Recovery Appliance allow the small to mid-sized company to bring an application back online in a matter of minutes by leveraging on-site appliances and virtualization. Read this brief white paper to learn more.

(WHITE PAPER)

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Top 10 Things System Administrators Need to Know About Virtualization by Global Knowledge

March 2011 - (Free Research)

The purpose of this white paper is to offer a high-level description of the top 10 things about virtualization every system administrator needs to know; regardless whether you’re just dipping your toes in the virtualization pool or are already in the deep end.

(WHITE PAPER)

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Business Technology Marketing Benchmarks: 2006-2007 Data and Trends by KnowledgeStorm Webinars (E-mail this company)

August 2006 - (Free Research)

Find out what 1,900 B2B marketers in software, hardware and technology services industries revealed about what works for lead generation. Supplement this report with the webinar titled "KnowledgeStorm Webinars: Business Technology Marketing Benchmarks: 2006-2007 Data and Trends" and learn about B2B e-mail and search engine marketing strategies.

(ANALYST REPORT)

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E-Guide: Expert Insight - Why Desktop Virtualization Is Complex and Which Applications to Consider by Dell, Inc. and Intel

October 2010 - (Free Research)

In this expert e-guide from SearchVirtualDesktop.com, learn about the complexities involved with desktop virtualization in comparison with server virtualization. Find out about the wide-array of virtual desktop applications that are available and learn which ones may be worth considering for your organization.

(EGUIDE)

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New Comprehensive Monitoring of XenDesktop-PHD Virtual Webinar by PHD Virtual Technologies Inc.

February 2012 - (Free Research)

Access this webcast to learn more about monitoring virtual environments and why an end-to-end visibility solution is imperative to managing your network and virtual environments.

(WEBCAST)

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