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Debunking Security Concerns with Hosted Call Centers by inContact

January 10, 2011 - (Free Research)
This paper discusses the different layers requiring security, how security should be addressed in each layer, and how to select a qualified hosted call center provider. Read this white paper to learn more. 
(WHITE PAPER) READ ABSTRACT |

ExtraView Enterprise by Extraview Corporation

ExtraView Enterprise enables organizations to quickly and cost-effectively, create user specific web-based solutions that conform to a corporation's unique business processes and workflow requirements. 
(ASP & SOFTWARE PRODUCT)

Four Principles of Effective Threat Protection: Defining the right strategy and tools to defend your business against malware by Sophos, Inc.

June 24, 2010 - (Free Research)
Threat protection requires an updated approach now that the classic model of anti-virus plus firewall is no longer enough. Best practice calls for interlocking layers of protection that support your business processes and digital assets. Read on to learn principles you can use to strike a balance between enabling business and ensuring security. 
(WHITE PAPER) READ ABSTRACT |

Increase Visibility Into Virtual Infrastructures With a Layered Security Strategy by CA Technologies.

March 30, 2012 - (Free Research)
Brought to you by SearchNetworking.com, this expert E-Guide unveils how you can increase your visibility with a layered security strategy. 
(EGUIDE) READ ABSTRACT |

E Is for Endpoint: Six Security Strategies for Highly Effective IT Professionals by Lumension

January 23, 2012 - (Free Research)
Security professionals know that effective endpoint protection calls for a layered, defense-in-depth approach. But endpoint security now requires a new way of thinking that goes beyond just battling threats to actually enable operational improvement. Read this whitepaper to learn the six steps you need to think different about endpoint security. 
(WHITE PAPER) READ ABSTRACT |

Trend Micro’s End-to-End Vulnerability Management: A New Approach to Layered Security by Trend Micro, Inc.

January 31, 2011 - (Free Research)
An explosion in system and application vulnerabilities has been met with new ways to attack these weaknesses. In this paper, EMA analysts take a look at factors driving the need for increased security, and how new approaches to mitigating vulnerabilities such as virtual patching or remediation, provide more ways to deliver vulnerability management. 
(WHITE PAPER) READ ABSTRACT |

XML Threat Model for REST, SOA and Web 2.0 by Intel

September 08, 2011 - (Free Research)
This technical document intended for Architects and Developers describes a comprehensive threat model for a new breed of threats based on XML content, including XML languages used in the Service Oriented Architecture (SOA) paradigm such as SOAP and the Web Services Description Language [WSDL]. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Automating Resource Monitoring with Robot/CONSOLE by Help/Systems

April 28, 2010 - (Free Research)
Listen as we discuss the importance of monitoring and event notification for today’s computer systems. Learn about the critical role that Robot/CONSOLE can play by automating these processes. 
(PODCAST) READ ABSTRACT |

Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology

May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC. 
(WHITE PAPER) READ ABSTRACT |

Foglight - Application Management to Unify IT and the Business by Dell Software

Your applications are the lifeblood of the service that IT delivers to end users and the business. Foglight, correlates application performance data and events from the entire application infrastructure to the true root-cause of a problem. 
(ASP & SOFTWARE PRODUCT)

Real-Time Risk Monitoring: Timely Monitoring and Management of Positions/Exposures by Sybase, an SAP company

June 2011 - (Free Research)
Check out this white paper now, compliments of Sybase, and learn how you can get timely monitoring and management of your positions and exposures—with less risk! 
(WHITE PAPER) READ ABSTRACT |

GFI EventsManager by GFI Software

June 2007 - (Free Research)
GFI EventsManager collects data from all devices that use Windows event logs, W3C, and Syslog and applies the best rules and filtering in the industry to identify key data. 
(TRIAL SOFTWARE) READ ABSTRACT |

Self-Management of Passwords (SMOP) Version 1.1 by turbo-IT Corporation

May 2011 - (Free Research)
Active Directory users often have their accounts locked out or forget their passwords.  This download empowers users to perform self service password resets and unlock their accounts eliminating helpdesk calls resulting in increased productivity and reduced costs. 
(DEMO) READ ABSTRACT |

Is Data Storage Holding Your Business Back? by Xiotech Corporation

June 2010 - (Free Research)
Applications are central to business, and the performance of those applications can mean the difference between market success and lost revenues. In order to keep pace with these applications, speed time to value and improve availability, IT has adopted technology innovations like virtualization and cloud. 
(WHITE PAPER) READ ABSTRACT |

Splunk for Application Management by Splunk

April 2012 - (Free Research)
This paper examines features and benefits of a unified application management structure that can give you real-time data access, custom dashboards, performance metrics and more. 
(WHITE PAPER) READ ABSTRACT |

Simplifying the Scope of the PCI Audit: How Cross-Platform Server Isolation Helps Retailers Achieve Compliance by Apani

February 2008 - (Free Research)
This paper will describe how Apani EpiForce can solve key aspects of the PCI compliance challenge. Apani® EpiForce® proactively eliminates vulnerabilities within the corporate network by isolating computers and the business-critical data, personal information and intellectual property stored on them into logical security zones. 
(ARTICLE) READ ABSTRACT |

Reduce Risks and Protect Critical Information with Ease - Presentation Transcript by Symantec

August 2010 - (Free Research)
The threat landscape is consistently evolving and today's cyber threats are getting stealthier. With these changes, businesses are finding that anti-virus only solutions are not enough to completely protect their business from risk. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-Guide: Expert tips for Agile test strategies by Hewlett-Packard Company

April 2012 - (Free Research)
Many development organizations fail to realize that test automation doesn't implement itself; it requires a certain amount of planning and care to be truly effective. Read this e-guide to uncover expert guidance for successfully implementing automated testing. Then, find tips for managing testing within the short iterations of agile development. 
(EGUIDE) READ ABSTRACT |

Solving Scripting Problems with Technology by Network Automation, Inc

November 2010 - (Free Research)
Companies currently writing scripts should also understand the implications of practicing this approach. This webcast follows the evolution of scripting and presents both its benefits and risks. Learn about an alternative to this traditional process that can allow you to reduce costs and free up time. 
(WEBCAST) READ ABSTRACT |

Solving Scripting Problems with Technology: The Limitations of Scripting in a Complex Business Environment by Network Automation, Inc

October 2010 - (Free Research)
This paper explains that as automation tools continue to evolve in a quest to deliver the most comprehensive set of automated capabilities, the notion of writing scripts will be rendered anachronistic. Continue reading to learn more about the shift from scriping to dynamic, intelligent process automation. 
(WHITE PAPER) READ ABSTRACT |

ROC Maestro for Open Systems by ROC Software

ROC Maestro for Open Systems, a key component of the ROC Enterprise Suite™, provides a very easy method for scheduling and managing workloads, processes, dependencies and events across complex, heterogeneous IT environments. 
(SOFTWARE PRODUCT)

Redefining Backup & Recovery: A Call to CIOs by CommVault Systems, Inc.

May 2012 - (Free Research)
Modernizing your IT environment can be a futile development if you don't keep your backup and recovery operations up to speed. 
(WHITE PAPER) READ ABSTRACT |

Modern IT Disaster Recovery 101 by VMware, Inc.

February 2012 - (Free Research)
This online eBook provides insight and advice on how to build an effective disaster recovery strategy in the evolving world of virtual infrastructures, while mitigating the impact of so-called 'Black Swan' events in the datacenter. Practical, how-to best practices, real customer success testimonials and links to additional resources. 
(EBOOK) READ ABSTRACT |

Cisco Catalyst 2950 Series Switches with Enhanced Image SW by Cisco Systems, Inc.

The Cisco Catalyst 2950 Series switches offer enhanced data security through a wide range of security features. 
(HARDWARE PRODUCT)

BIG-IP Application Security Manager™ by F5 Networks

The BIG-IP Application Security Manager delivers the industry’s foremost comprehensive application delivery security solution with the option to deliver both application delivery and security together. The ASM provides application layer protection from targeted and generalized application attacks to ensure that applications are always available. 
(HARDWARE PRODUCT)

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